Be aware that four stars in this case is not the four stars that you might be used to as these are the four stars awarded by an Albanian authority which seems to have slightly different standards. Two major issues: not sure if it is mentioned in the description, but the pool is actually located across the inner courtyard, so you can't just go there from your room through the building. The leaflet in the room indicates that it's open until 23:00, I went at around 21:00 and the lights were out with the cleaning device sitting in the water. I ended up not using it during my stay, although it was one of the reasons why I chose this hotel. Another issue is the lack of light blocking curtains: if your room faces the street, there's likely going to be a lamp on your balcony that you can't turn off and that shines through the curtain until late at night (3:00-ish). If you are a light-sensitive sleeper, that might be a problem. Minor issues: breakfast didn't quite feel fresh, and you have to ask for coffee to be brought from the bar downstairs. The rooms have no kettle, any coffee or tea, nor do they provide complimentary bottles of water. Smoking is permitted on the terrace, so you might not want to keep your room windows open if they are facing the street side.

The hotel is very centrally located, close to many shops, restaurants an the city centre. The staff were nice and ready to amend mistakes.

Stayed in April 2024

Someone was smoking inside the seating area in the reception, and nobody bothered !!!!

Very good breakfast and Nice Location

Stayed in November 2023

Room is still a bit hot even with window air-conditioning. Iti s not a "spa"-restaurant. Finishings are a bit old and dated and space is a bit restricted. But honestly, the amazing staff makes up for all of this!

The staff at this hotel is amazing. They really go above and beyond with advice and simpel friendliness. It made any negatives disappear! The location also is perfect, in the middle of trendy but also very walkable Blloku - less than 10 mins to walk to the main square, and across from the former dictator Hoxha's mansion (unfortunately not open to the public, but viewable!).

Stayed in June 2023

the central location at breathing distance of shops and night life, the elegance of the decoration and very comfortable rooms with very good sound proof system, the carefully chosen bed linens. and a rich and delicious breakfast with various dishes.

Stayed in June 2023

the pool was being renovated since January when I booked reservation it still was unavailable in June when I arrived very disappointing

great location comfortable room staff very friendly and attentive

Stayed in June 2023

The spa was not working and this was one of the reasons for booking this hotel. The hotel should make it 100% clear that the Spa (which after all is in the name of the hotel), is not actually functioning

Excellent location in the centre of Blloku, restaurants nearby. Very comfortable bed and good sized double bedroom. Breakfast was excellent. Wide range of cereals, fruit, cheeses, cooked eggs, cakes, croissant etc. Staff very friendly and helpful.

Stayed in May 2023

there was no coffe facility's in the room

Staff was excellent

Stayed in October 2022

The spa was being renovated but it wasn't mentioned when booking

Great location, spacious clean and comfortable rooms, good breakfast, super helpful staff

Stayed in September 2022

you can’t turn off the light from the balcony.

very comfortable bed, well distributed bathroom, and helpful staff. also super well located!!

Stayed in August 2022

I always have late breakfast, which in this case was always stale, like it's been sitting there for 3-4h.

Extremely well maintained and super clean old-style looking hotel.

Stayed in July 2022

The staff is very kind and helpful, but sometimes some services take more time than expected, the water pressure and temperature of the shower was a bit variable

As we stayed in Tirana for a short vacation, the hotel was in a very good location. Prices are very reasonable, lobby, taxi, etc. The rooms are comfortable, quiet and clean, we chose slightly larger rooms, so there was enough space. The bed was super comfortable. It was a nice vacation.

Stayed in July 2022

could be more clear

Very helpful receptionist. I think her name was Jena

Stayed in June 2022

The facilities where closed due to covid messures so not to blame the hotel. But they could us inform soner.

Been there 6 days during the eufa conference final. And many fellow supporters hired other hotels or appartments. A week before the final many hotels canceled the reservations. NOT this hotel, they kept there promiss and even picked us up at the airport for free. For trips in and around Tirana personal of the hotel gave us excellent advis and directions.

Stayed in May 2022

N/A

Very nice rooms and great breakfast. Upon arriving I noticed that the bar across the road was playing loud music and the hotel immediately let me change rooms, it was much appreciated. The location is super central and practical

Stayed in May 2022

all my concerns from last time have been solved. Everything was now ok. The smell of cigarette smoke has been addressed. The breakfast has also increased with more hot items look forward to spa opening later in the year

The beds are high off the ground and very comfortable. The hotel offers a laundry service (right next door) which is very convenient Very friendly staff. Very convenient location in the heart of Blokku and many shops and restaurants nearby. The mini bar is well stocked It would be good to have a kettle for tea/coffee making, but there is a cafe on the ground floor.

Stayed in April 2022

The choice of breakfast was ok, but it would be good to see a few more hot items. I asked for an omelette on my last day which was excellent.

The bed was very comfortable and the room had many sockets for charging phones and PC etc

Stayed in April 2022

smell of cigarette smoke in hotel corridors

excellent location

Stayed in March 2022

spa center didn't worked

very clean,you have everything you need in the room and it is in the center of the city

Stayed in March 2022

tobacco smell in the hotel, a bit old fashion decoration

staff very helful, good mattress, and great location

Stayed in November 2021

Perfect location in trendy neighborhood. Super friendly staff at the front desk and restaurant. It's a perfectly fine hotel. The furniture may not be to my liking but it's a different country with different tastes and that's fine. Large bathroom. Huge bed. And we had a living room which is great to spread out for Zoom calls etc. Taxi from the airport was no problem- they are controlled, there is a taxi line and a set fee to downtown Tirana (20euro) No rip offs here. The hotel can arrange a pickup but we didn't take advantage of that.

Stayed in October 2021

Hotel looks old and overpriced.

Location, gym, comfortable bed and great breakfast.

Stayed in August 2021

The swimming pool and spa facilities were closed

The hotel was very clean and the staff very good but the spa facilities were closed due to COVID-19

Stayed in September 2021

The property has a location that is near the center . Also the staff made me feel like l was at my own home by making me feel comfortable and left me no place for complaints

Stayed in May 2024

When we arrived we were total we could not stay due to an overnight fire!

We did not stay at the property due to fire damage.

Stayed in March 2024