Nothing

So close to everything..wonderful

Stayed in May 2024

N/A

Generous sized room. Front Desk, Concierge, House-keeping and front of house staff were wonderful, friendly and attentive. Beds were comfy. Breakfast had a good selection and variety on offer.

Stayed in May 2024

The aircon is very noisy apart from that all good

Super clean and the place is very convenient to the shops.

Stayed in May 2024

Nothing

Location, breakfast, staffs

Stayed in May 2024

Nothing

Everything,

Stayed in May 2024

The downstairs bar area isn't the best atmosphere to eat at dinner - I found it to be quite dark, which is probably great if you are using it just for drinks. I'm not sure whether the main dining area upstairs is open each night (I only went up once when apparently it was open though didn't see any guests). I think the building work downstairs is for a new restaurant which I imagine would be really nice. As someone with multiple food allergies/intolerances, I found the dinner options downstairs mixed - the vegan Singapore curry was excellent, though on a different night, asking for an adjustment to the salad seemed to be very difficult though I think it might just have been the person I spoke to.

Such a large and really beautiful room, with a comfortable bed and large bathroom. My room was opposite the clock, I was slightly sceptical as to how quiet that would be, but it wasn't a nuisance and was so lovely to look at, especially when lit up at night time. Staff were really lovely and housekeeping services were excellent - the room was very clean and they kindly noticed which type of coffee pods I was using, and left more of these which was appreciated. The staff are very welcoming, they acknowledge you as you come and go, and are helpful if you have any queries. The staff on the concierge service were great, and those in charge of the cars/drive/bags also. The location was very good - a ten minute walk down to Circular Quay. And most of the other key attractions are only a short walk away as well.

Stayed in March 2024

the shower temperature was very sensitive and either really hot or lukewarm TV wasn't easy to use lobby coffees took a long time to be delivered

location, breakfast, bed

Stayed in May 2024

the pillow was a bit hard

the room had plenty space and the bath tub was wonderful

Stayed in May 2024

Loose toilet seat, lights that were blown or did not work, Special requests not delivered in a suitable time frame.

Very good staff, location,size of the room well supplied with consumables.

Stayed in May 2024

Pillows not comfortable.

Great location for sights and shopping. Bed firm. Room had a warm homely feel to it. Staff welcoming and friendly.

Stayed in May 2024

Nothing everything was great.

Very friendly and courteous staff. Very close to our doctor's surgery and to the eye hospital made this hotel an ideal location for us.

Stayed in May 2024

Not too much. The bed's pillows were a bit unsupportive.

Great Location and great decor. Staff were very friendly and helpful. Facilities were very good. Room was a good size.

Stayed in May 2024

The club lounge food is very average. Also the club lounge staff should just get people to say their room no. instead of asking questions. Layout is terrible. Need to redesign. Need to have better hot food. It is actually the worst club lounge i have been in.

Loved the room and location.

Stayed in May 2024

Early SMS confirming our checkout which woke us up

Location

Stayed in April 2024

It was perfect.

Beautiful building

Stayed in May 2024

Honestly cannot think of anything that I didn't like.

Lovely hotel. Every staff member was so nice, couldn't have been any more helpful and just a pleasure to deal with. The room was spacious and spotless. Such a beautiful place to stay. It was lightly raining on the Saturday morning when we were going to have a wander around the city and as we were leaving we were handed umbrellas, staff think of everything.

Stayed in April 2024

though i personally prefer more overhead lighting. Bathroom shower did switch between a bit cold and very hot at times, not consistent. overall very good.

excellent front desk, good bar service, room very clean and comfortable,

Stayed in May 2024

Nothing

Location, excellent service, clean n bigger room.

Stayed in April 2024

Nothing, it was a fabulous stay, just wish the pool was in operation.

The Location of this hotel is central. Very convenient to access from the Train or tram stops located just outside. The staff are wonderful, friendly and helpful. The hotel is very clean, cleaners are super friendly too and rooms are large and easy to store our bags.

Stayed in May 2024

Price / dated facilities

Really great location

Stayed in May 2024

we had an issue with the shower which was not attended to duru=ing our stay

the hotel is great. fantastic location and staff are fantastic. breakfast was awesome. will stay again for sure a+

Stayed in April 2024

Nothing

Breakfast scrambled eggs were awful

Stayed in April 2024

room could be better

staff were great

Stayed in May 2024

Comfortable room in a beautiful building

Stayed in February 2024