575 Flinders Lane, 3000 Melbourne, Australia
#6 of 208 hotels in Melbourne
Guests' ChoiceBased on 232 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.6
Value for money
8.9
Free WiFi
9.6
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End of dialog contentReviewed: 26 May 2024
Karen
AustraliaGreat location and the staff were exceptional. Early check-in was graciously received after an early flight. A special anniversary breakfast request was delivered with style. The photo booth is great fun!!
Stayed in April 2024
Reviewed: 23 May 2024
Margot
AustraliaTv faulty first night .l had to move room
Very good selection
Stayed in May 2024
Reviewed: 20 May 2024
Wade
AustraliaAir con wasn’t great but I am just personally a very hot sleeper so it probably wouldn’t be too bad for most people
The customer service was out of this world! Stayed for 2 nights and had a couple small issues that were very quickly dealt with by the staff. Couldn’t say a bad thing about how great these workers did!
Stayed in May 2024
Reviewed: 20 May 2024
Alice
AustraliaFunky new hotel. Well designed rooms. Helpful staff. Appreciated velour robes, usb, usb-c charging ports and mobile speaker.
Stayed in May 2024
Reviewed: 19 May 2024
Janet
AustraliaAll staff were all very helpful and friendly. The buffet breakfast had a great selection of both cold and hot food.
Stayed in May 2024
Reviewed: 19 May 2024
Sandra
AustraliaA bit more variety a breakt would've been good
The location was fantastic, central to transport. Despite being on a busy corner, it was very quiet. The beds were very comfy, we slept really well our whole visit
Stayed in April 2024
Reviewed: 18 May 2024
Megan
AustraliaFantastic staff, they were really friendly and helpful. Great location. We will definitely book to stay again next time we are in Melbourne.
Stayed in May 2024
Reviewed: 17 May 2024
Simone
AustraliaLocation was close to everything Including restaurants and my work venue and the hotel was new and modern.
Stayed in May 2024
Reviewed: 17 May 2024
Andrew
AustraliaNeed to have a pod coffee machine
Stayed in May 2024
Reviewed: 13 May 2024
Andrew
AustraliaNothing in the mini bar….
Comfortable rooms
Stayed in May 2024
Reviewed: 13 May 2024
Tanya
AustraliaNew, clean, well decorated . Comfy bed
Stayed in May 2024
Reviewed: 12 May 2024
Bruce
New ZealandStaff, location and room were awesome Ideal place to start exploring the city
Stayed in May 2024
Reviewed: 11 May 2024
Acw56
Australiacommunication issues: I made the booking.com selection and details then had to do online check in and room selection etc. Mis-matched with info from original booking and eventual check in at reception. OK eventually but confusing. I also tried to use the messaging feature on booking.com to find out how to arrive/park our car; got a useless response twice; ended up ringing directly as we approached.
great location, facilities, food. Comfortable and convenient. Good value for money.
Stayed in May 2024
Reviewed: 9 May 2024
Jason
AustraliaRooms small but adequate.
Clean rooms, funky decor, fabulous breakfast. Fun Photo Booth in the foyer.
Stayed in May 2024
Reviewed: 8 May 2024
Peterg52
AustraliaThere was a mix up over breakfast being included in the booking. However, this was caused by booking.com not the hotel,
The hotel is in an excellent location close to Southern Cross Station. Our room was large, clean and had everything we needed. There was a slight problem with the bathroom sink and this was corrected in a timely manner. The staff were courteous and professional.
Stayed in May 2024
Reviewed: 8 May 2024
Fiona
AustraliaNothing whatsoever
Exceptional service, fantastic location, quiet and comfortable room, very cool and relaxing vibe. Special mention to Ved at the front desk who went above and beyond for us.
Stayed in May 2024
Reviewed: 7 May 2024
Gabrielle
AustraliaClean, stylish, welcoming, great location and excellent value. Breakfast was wonderful!
Stayed in May 2024
Reviewed: 7 May 2024
Fiona
AustraliaWindows do not open
Everything! Amazing decor. Lovely staff. Extremely clean rooms! Comfy bed. Loved the bathroom.
Stayed in May 2024
Reviewed: 5 May 2024
Jan
New ZealandRoom was a little noisy from outside (train/tram/road noise)
Excellent breakfast, very comfortable rooms
Stayed in May 2024
Reviewed: 5 May 2024
Halle
AustraliaBreakfast was amazing each morning, the suite was beautiful and the service was amazing!
Stayed in April 2024
Reviewed: 5 May 2024
Thelma
AustraliaApproaching entry in Flinders Lane at night was quite dark except for actual doors. I suggest some lighting is needed along there.
Wonderful attitude of all staff
Stayed in May 2024
Reviewed: 3 May 2024
Megan
AustraliaNo pool
Great location & beautiful decor
Stayed in April 2024
Reviewed: 1 May 2024
Michelle
IrelandIt was all good but would have been better with a better set up with the tapas. They were rather limited and expensive. I had the sense that they were still getting this part of the operation going which is understandable given newness of hotel.
Helpful staff who responded courteously and efficiently to requests. Very high standard of room cleaning. Very good quality breakfast with lots of choice. Great location for accessing Melbourne CBD, shopping and sightseeing. Conveniently located in free tram zone and to pleasant walking along waterfront. Would stay there again.
Stayed in April 2024
Reviewed: 30 April 2024
Emma
AustraliaGreat property. Great location. Staff were excellent. Really comfortable bed.
Stayed in April 2024
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