394 Collins Street, 3000 Melbourne, Australia
#1 of 206 hotels in Melbourne
Guests' ChoiceBased on 623 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.7
Value for money
8.9
Free WiFi
9.2
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End of dialog contentReviewed: 3 June 2024
Lisa
AustraliaFabulous location Building had beautiful character, staff were friendly and fabulous. Breakfast was great as were the afternoon drinks - a lovely treat!
Stayed in June 2024
Reviewed: 2 June 2024
Lucy
AustraliaShower over the bath
Very friendly staff.
Stayed in June 2024
Reviewed: 18 May 2024
Janice
New ZealandOnly staying one night
Awesome staff, yummy breakfast. Couldn’t fault the place. Will be back
Stayed in May 2024
Reviewed: 10 May 2024
Karen
AustraliaVegan options for breakfast (margarine as well as butter for example).
The extras! The late check out, the breakfast, the nice staff.
Stayed in April 2024
Reviewed: 6 May 2024
Dale
New ZealandGreat room, great breakfast and loved the happy hour
Stayed in May 2024
Reviewed: 6 May 2024
Ice
ThailandBreakfast need a bit more variety. Adding salad would be great
Stayed in May 2024
Reviewed: 4 May 2024
Deanna
Australialocation was fantastic. the decor and atmosphere was beautiful. free full breakfast and free snacks/drinks during the day and evening drinks made it very good value for money
Stayed in April 2024
Reviewed: 3 May 2024
Stephanie
AustraliaAll good
Could walk everywhere! Had a terrace - felt like we were in Paris. Very comfortable accommodation.
Stayed in April 2024
Reviewed: 2 May 2024
Nara
CanadaLocation. Complimentary "happy hours", unlimited evening snacks, and beauty of the building.
Stayed in March 2024
Reviewed: 26 April 2024
Fan
SingaporeNothing that I can pick out
I absolutely love everything about the hotel. Will return!! - super spacious, clean, quiet and comfortable - The attention and effort that hotel put to make guest stay comfortable and fun are top notch. There netflix, games, free wines. - staff are so friendly and helpful! - breakfast are good
Stayed in April 2024
Reviewed: 26 April 2024
John
AustraliaVery happy with what we received.
The Staff were exceedingly helpful and friendly. The suite was impeccably cleaned and all amenities considered. Location is great
Stayed in April 2024
Reviewed: 22 April 2024
Nicole
AustraliaBecause it’s serviced apartments there really isn’t a lobby area
Location and big rooms
Stayed in March 2024
Reviewed: 22 April 2024
Graeme
AustraliaMy wife found the bathroom tiles a bit slippery getting out of the shower.
The space in the room and the quietness of the room. Much better than a hotel.
Stayed in April 2024
Reviewed: 20 April 2024
Tammy
AustraliaNothing it was amazing
Amazing location easy walking distance to concerts and great nightlife but still in a gorgeous part of the city
Stayed in March 2024
Reviewed: 19 April 2024
Lambert
GermanyOne of the best 4☆ hotels I have seen
Stayed in April 2024
Reviewed: 16 April 2024
Srinath
SingaporeWell maintained and the fact it was Bank ( a historic building very well maintained)
Stayed in April 2024
Reviewed: 13 April 2024
Barbara
Australiaeverything
Stayed in March 2024
Reviewed: 3 April 2024
Kristy
AustraliaThere wasn’t much to not like
The property was beautiful , the rooms were immaculate, clean and had everything we needed , I couldn’t rate this hotel any better it was that good , we will definitely be staying here again when we come to Melbourne
Stayed in April 2024
Reviewed: 3 April 2024
Jane
AustraliaVery unique and so comfortable
Stayed in April 2024
Reviewed: 1 April 2024
Eoin
Hong KongNothing we didn’t like about this place!
Really friendly staff, excellent location, very good breakfast and I particularly liked the “little extras” (free snacks, glass of wine in the late afternoon etc)
Stayed in April 2024
Reviewed: 27 March 2024
Zach
SingaporeSaid can do daily cleaning, despite asking for it twice, cleaning only came once in 4 days
Great location, wonderful layout of rooms. Also great snacks and popcorn was a wonderful perk!
Stayed in March 2024
Reviewed: 26 March 2024
Richard
AustraliaThe room was dark and felt very oppressive as a result, even though three furnishings were nice. It wasn’t pleasant to spend time there. The breakfast area was also dark and felt disjointed the way the seating was arranged along the corridor. The breakfast selection was quite good but not amazing.
The room layout was great and very cleverly set up to watch tv from living area as well as sleeping area. The toiletries were lovely and the complimentary drinks from 4-6pm were a nice touch. The staff were very helpful and friendly - special shout out to Harry who was fantastic at customer service.
Stayed in March 2024
Reviewed: 25 March 2024
Renee
AustraliaI have not one single criticism. It was an excellent stay.
Exceptional hotel. Perhaps the cleanest hotel I’ve ever stayed in and I’m a globetrotter. Excellent breakfast, friendly staff and a spacious, comfortable room. We were thoroughly impressed and would definitely stay again.
Stayed in March 2024
Reviewed: 20 March 2024
Anne
AustraliaThe room was beautiful & the dinner was amazing & the breakfast was great & washing clothes 😘
Stayed in March 2024
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