Bräugasse 23-29, 94032 Passau, Germany
#5 of 28 hotels in Passau
Guests' ChoiceBased on 182 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
9.4
Value for money
8.3
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Ning
United States😄
Great location. My second stay, booked junior suite again. It doesn’t have the view I had the first time, but the room is very nice and large. Definitely not have to step up to the bathroom at the middle of the night.
Stayed in May 2024
Reviewed: 15 May 2024
Ning
United StatesI had a junior suite on the first floor, no complaints about the room itself, and definitely no complaints about the view. But the bathroom is two steps up, which can cause trouble at night.
Great location, just a few buildings away from where the three rivers meet. It’s in the quiet part of the old town, with wonderful views of the river banks.
Stayed in May 2024
Reviewed: 13 May 2024
Joe
United StatesNo A/C in the room but only because it was May. We left the windows open and that worked. Everything else was perfect.
The staff is really exceptional. The breakfast was a buffet with fresh eggs. The met all of our extra requests with a smile. The room was perfect. The size was great and having a small refrigerator was nice.
Stayed in May 2024
Reviewed: 9 May 2024
Rada
GermanyLocation, staff, view from the window, walkability, facilities
Stayed in May 2024
Reviewed: 9 May 2024
Lucille
United StatesWonderful breakfast in beautiful dining room overlooking the river.
Stayed in April 2024
Reviewed: 4 May 2024
Karen
United StatesSuper friendly staff. Great room with view. Great location.
Stayed in May 2024
Reviewed: 4 April 2024
Renaldo
BelgiumImpossible for me to go anywhere else at Passau. This hotel has the best location. You're just in front of the Danube. There're 2 restaurants on the other side of the street (I recommend the Steak house but not the greek one) Personal is really welcoming and supportive!!!! Really!!! Breakfast is really nice. Parking is easy in front of the hotel, in the hotel garage. There's even a big parking in front of the 2 restaurants so, no stress to park your car So I fully recommend this place to stay for buisness and even if you wanna spend your vacation in Germany So again, don't go anywhere else in Passau!
Stayed in March 2024
Reviewed: 26 March 2024
Mary
United StatesThe staff were all so professional and helpful.
Stayed in March 2024
Reviewed: 23 March 2024
Cami
GermanyThe staff were extremely helpful and lovely. We arrived out of the check-in hours so they left the key and all we needed to access the hotel and our room ready for us. I was celebrating my birthday during our stay and they organised a surprise for me: our breakfast table was facing the river, I got a card, a piece of cake with a candle and a glass of sekt. It was really special, thank you again! The room was spacious and comfortable, it had everything we needed. The bed was perfect and very comfy. The location was fantastic for the purpose of our trip, close to everything and just 25 min walk from the train station. It was really practical. We also received restaurant recommendations from the hotel staff, and they were spot on. I would wholeheartedly recommend this hotel.
Stayed in March 2024
Reviewed: 5 March 2024
Hendrik
GermanyFantastic room and location, exceptionally friendly and attentive staff.
Stayed in March 2024
Reviewed: 10 February 2024
Bianca
United KingdomDuvets and pillows were very thin.
Location was very central. Private Garage. Good freshly cooked breakfast. Staff were very welcoming and very helpful. Room was large, clean and well designed with lots of oak.
Stayed in February 2024
Reviewed: 7 January 2024
James
United StatesExcellent choice for 3 elderly women, with great room and breakfast
Stayed in December 2023
Reviewed: 1 January 2024
Isabel
GermanyThe service was excellent, proactive. Telephone calls were done to reserve dinner in top restaurants. All staff members were very friendly and always in good humor.
Stayed in January 2024
Reviewed: 20 December 2023
David
United StatesAlles perfekt.
Perfect location. Very warm and friendly staff. Spacious rooms. Beautifully devorated. Great breakfast.
Stayed in December 2023
Reviewed: 19 December 2023
Thomas
United StatesClose to everything and great staff
Stayed in November 2023
Reviewed: 18 December 2023
David
United StatesEverything was great.
Excellent location. Quiet room. Attentive and friendly staff. Great breakfast.
Stayed in December 2023
Reviewed: 17 December 2023
Martin
United KingdomThe weather! It rained the whole time that I was there, but nobody's to blame for that kind of thing. Wouldn't put me off visiting again though.
Nice place to stay in a nice place to stay. Staff were really friendly and helpful. One of the breakfast staff has the kind of smile that would set anyone's day perfectly.
Stayed in December 2023
Reviewed: 23 November 2023
Richard
United KingdomDowdy corridors
Stayed in October 2023
Reviewed: 15 November 2023
Georg
Austriathey were very flexible even for late arrivals and even gave me a special parking ticket for the street because their garage was full, the staff at reception and restaurant for breakfast was very friendly and helpful
Stayed in November 2023
Reviewed: 11 November 2023
John
United KingdomDearest hotel we stayed in on our ride down the Tauern Radweg.
Great location on the confluence of the Inn and Donau. Substantial breakfast. Watched the Rugby World Cup in our rooms!
Stayed in October 2023
Reviewed: 23 October 2023
Cynthia
United StatesThat I didn't plan on staying another night.
Location was perfect. Enjoyed being in the Old City as everything was walking distance! The view from the breakfast room was great as it overlooked the Danube River and Veste Oberhaus. Excellent breakfast and staff. The sleeping room was spacious and had high ceilings and wonderful updates to the 1500's construction. Front desk staff were very helpful (made the noon organ recital at Dom St. Stephan an unexpected treat) and outgoing. When I return, I will stay here again.
Stayed in October 2023
Reviewed: 13 October 2023
Horia
RomaniaVery nice staff and front desk.
Stayed in September 2023
Reviewed: 1 October 2023
Mike
United StatesIrrelevant
Location is beautiful and quiet. Easy to see lots of historical sights in area just by walking from here. Helpful staff and awesome breakfast.
Stayed in September 2023
Reviewed: 22 September 2023
Vadim
Czech RepublicThe garage quite small
Everything are fine
Stayed in September 2023
Mrągowo, Poland
Saalbach Hinterglemm, Austria
Charleston, USA
Baku, Azerbaijan
Saint-Laurent-dʼAigouze, France
Altınoluk, Turkey
Vienna, Austria
Oklahoma City, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content