Maria-Viktoria-Str. 2c, 76530 Baden-Baden, Germany
#14 of 51 hotels in Baden-Baden
Guests' ChoiceBased on 296 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 6 June 2024
Eamonn
NetherlandsThe cost of the car for 1 day was excessive. I think that it should have been included in the rate.
The room was very spacious and, while from a Belle Epoque was very tastefully done. I very much liked the wooden floors and the jacuzzi. The breakfast was very extensive and included in the price. Very comfy bed !
Stayed in June 2024
Reviewed: 3 June 2024
Elizabeth
United KingdomLovely hotel in quiet central location. Spacious room with comfortable beds and pleasant decor. Very helpful staff. Good breakfast and afternoon a little bonus!
Stayed in June 2024
Reviewed: 28 May 2024
Edit
United StatesThe Front Desk staff was amazing! They went above and beyond to anticipate and meet our group's needs.
Stayed in May 2024
Reviewed: 24 May 2024
Kristina
GermanyNo welcome water, in our room was not comfortable bathtub, the rest very good.
Good location, comfortable bed, breakfast on amazing beautiful terrace. Comfortable parking for 24 euro per day.
Stayed in May 2024
Reviewed: 23 May 2024
Suzan
United StatesDidn't find out until we got there that we had to walk up three flights of stairs to our room. No lift! Was pretty tough on my husband with heart problems. Also, know that if you have a car, they will be charging you extra for parking.
Very nice staff. Clean. Great breakfast.
Stayed in May 2024
Reviewed: 15 May 2024
Patrick
FranceNothing
Great location, very beautiful hotel, friendly staff, comfort
Stayed in May 2024
Reviewed: 6 May 2024
Mahmoud
United Arab EmiratesNothing
Very helpful and polite staff. Great location Clean Classic decoration
Stayed in May 2024
Reviewed: 3 May 2024
Aleksandra
GermanyIt is a wonderful mansion with stylish antiquarian furniture. I stayed only one night, but I would be happy to come back and spend more time here for relaxing days in Baden-Baden.
Stayed in April 2024
Reviewed: 29 April 2024
Serge
Belgiumroom's isolation
breakfast was lovely room was nice
Stayed in April 2024
Reviewed: 16 April 2024
Jennifer
United KingdomCoasters needed. Only one person to deliver two trays of room service so the food got cold.
Clean, beautifully decorated, friendly, amenable staff, quiet, relaxing, garden.
Stayed in April 2024
Reviewed: 16 April 2024
Carolyn
United KingdomWould like kettle in room
Great location within walking distance of all attractions. Good parking. Lovely breakfast. Beautiful building.
Stayed in April 2024
Reviewed: 12 April 2024
Barry
IrelandNothing.
Beautiful old chateau, just a 10 min walk from the centre of Baden Baden. Set in beautiful gardens with private parking, and a charming ambiance, full of character.
Stayed in April 2024
Reviewed: 5 February 2024
Vincent
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: 31 January 2024
Susan
United KingdomUnique hotel, close to the town, ideal for a visit to the Christmas Market and other attractions. Amazing stay.
Stayed in November 2023
Reviewed: 30 December 2023
Carmen
United KingdomToo expensive the fee for the dog, no food provided.They should consider the breeder and the size. Our dog doesn’t lose hair.
It’s great location, very charme hotel. The staff very kind. The restaurant excellent.
Stayed in December 2023
Reviewed: 5 December 2023
Phillip
United KingdomBlind on Velux roof window wouldn't close and couldn't be fixed, though this wasn't a major problem in the depths of winter. Comfortable, traditional hotel; not the place for those who like only "Scandi" boutique hotels. Main stair carpet is worn; it probably gets used more than in many hotels as there is no lift to the upper floors.
Friendly, helpful staff. Convenient for the centre of Baden-Baden. Has EV charging points.
Stayed in December 2023
Reviewed: 21 November 2023
Joel
United KingdomI was in an annex building which made me feel a little detached from the beautiful main hotel and the stairway.
Nice comfortable room with balcony. Rained hard but obviously not the hotel’s fault . Roadworks noisy but again not their fault. The staff were polite and helpful. Nights were quiet. Good location for centre of town.
Stayed in November 2023
Reviewed: 16 November 2023
Elizabeth
United StatesBeautiful place with cozy breakfast/tea area. Room was comfortable with a large bathtub. Staff were fabulous.
Stayed in November 2023
Reviewed: 29 October 2023
Julie
United KingdomStaff were very friendly and helpful
Stayed in October 2023
Reviewed: 22 October 2023
Boston
United KingdomNothing
Very central and comfortable Good for parking
Stayed in September 2023
Reviewed: 19 October 2023
Maria
SpainNo lift in the main building so we must be posted to the outside building.
Great staff, kind, polite and efficient. The ancient building is very beautiful. Great location.
Stayed in October 2023
Reviewed: 14 October 2023
Kerryn
AustraliaThree flights of stairs to our room. Would be difficult for less fit travellers. We enjoy having afternoon tea in the garden but the cakes were a disappointment. The marble cake was stale and dry. Service levels decrease after the weekend.
Location, garden, décor, clean, breakfast. Staff, especially Ivan, Felix and the staff serving breakfast and afternoon tea.
Stayed in October 2023
Reviewed: 1 October 2023
Dona
United StatesBeautiful Property! The room was lovely and very large. The garden is beautiful and the breakfast scrumptious! The staff was friendly and helpful. Quick walk to the square, casino, etc. and an abundance of restaurants and shopping.
Stayed in September 2023
Reviewed: 1 October 2023
Marco
NetherlandsThe chairs in the breakfast room are a bit sagging.
It’s like stepping back in time, but in a good way. When service and courteousness was still a given. We arrived late but the staff still managed to get something to eat for us although the kitchen was already closed.
Stayed in September 2023
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