Reviews of Hilton Munich City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Rosenheimer Str. 15, Au-Haidhausen, 81667 Munich, Germany
#150 of 393 hotels in Munich
Guests' ChoiceReview score
Based on 1108 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
8.8
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Facilities
8.4
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Staff
8.8
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Value for money
7.7
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Free WiFi
7.9
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Reviewed: 13 May 2024
Erez
Israel11 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Twin Room with Courtyard View
- • Stayed 4 nights
- • Submitted via mobile
The air-condition stops working at night. The doors are very heavy and make a lot of noise when you close it. The door slams hard....
The breakfast meal was very good.
Stayed in May 2024
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Reviewed: 10 May 2024
Shalash
Israel19 reviews1 helpful vote8.0“value for money is very high, location/comfort”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
breakfast was below expectations.
location was very good, few minutes from center. rooms were clean and comfort staff was helpful and very friendly the rooms were pretty clean. value for money is very good.
Stayed in May 2024
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Reviewed: 5 May 2024
Chee
Malaysia18 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Cleanliness is kinda unacceptable. Room is big enough and very spacious but the problem is very dusty. The dust can be seen obviously once you lie on the mattress. The room didn’t provide toiletries and sandals which kinda feel unreal. Most of the hotels do provide basic toiletries. We love Hilton and always choose to stay with Hilton if there is 1 in our destination but this time is kinda disappointed.
Location and facilities is acceptable. Breakfast is good.
Stayed in May 2024
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Reviewed: 30 April 2024
Ian
United Kingdom54 reviews3 helpful votes9.0“Good value stay in Munich”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
They should have a better choice of wines in the bar
Good sized comfortable room, friendly service from all staff
Stayed in April 2024
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Reviewed: 29 April 2024
Eva
Ireland4 reviews1 helpful vote9.0“Clean, good location, modern”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Bar food was expensive
Clean and efficient
Stayed in April 2024
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Reviewed: 16 April 2024
Skull50
Oman30 reviews3 helpful votes9.0“Quite Stay”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
the Staff were not able to retive our booking for quite sometime which was already paid for, however they managed it and handed us the room keys.
the Staff were good, the rooms were clean and quite.
Stayed in April 2024
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Reviewed: 14 April 2024
Nilufer
Turkey4 reviews8.0“Nice and well located hotel”- • Leisure trip
- • Family with young children
- • King Room with Courtyard View
- • Stayed 4 nights
- • Submitted via mobile
The location of the hotel was very good. The room was clean and comfortable.
Stayed in April 2024
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Reviewed: 12 April 2024
Wayne
Cyprus75 reviews3 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Nice big rooms and nice location
Stayed in April 2024
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Reviewed: 2 April 2024
Tamlyn
Switzerland3 reviews8.0“Very nice hotel and was perfect for our stay with kids including location and short distance to get to metro and around”- • Leisure trip
- • Family with young children
- • King Room with Courtyard View
- • Stayed 4 nights
- • Submitted via mobile
Nothing really. Some small points though would improve. One chef for omelettes and eggs etc is not enough and the queue shouldn’t be in front of the other food as it causes issues for guests. Get more coffee machines. Even two more would make a difference.
Very clean and modern. Location was very good with underground parking and metro two stops to centre
Stayed in April 2024
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Reviewed: 29 March 2024
Alexandru
United Arab Emirates11 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Room with Courtyard View
- • Stayed 3 nights
Quality of the menu and food of dinner (Juliet Rose) and room service - probably same Juliet Rose the brought the food.
Breakfast good, clean room, near by the subway
Stayed in March 2024
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Reviewed: 9 March 2024
Ranchhand6
United States36 reviews2 helpful votes8.0“Unexpected twin rooms instead of queen, otherwise fine.”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
Check-in process was slow and confused. I thought I had reserved two queen rooms through Booking.com, but instead got two twin rooms. Not worth bothering changing, but annoying. The Check-in staff made it clear that they preferred booking directly through Hilton rather than through Booking.com. Not sure what happened, but I typically don't have this problem with other hotels booked through Booking.com.
The property was as expected. Hilton Hotels are uniformly good.
Stayed in February 2024
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Reviewed: 9 March 2024
Aslı
Turkey4 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Staff were helpful, but not enough. I had to carry my own luggage to my room, nobody offered help. The concierge even giggled because I asked for help. This behavior is not parallel with the conception of Hilton hotels.
The breakfast and location was amazing.
Stayed in February 2024
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Reviewed: 27 February 2024
Mauro
Germany27 reviews2 helpful votes7.0“Good Hotel in Munich”- • Business trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
Slow check in and check out process. Value for money could be improved
Nice hotel with comfortable rooms and very good location nearby underground and plenty of restaurants.
Stayed in January 2024
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Reviewed: 24 February 2024
Indrek
Estonia78 reviews3 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • King Room
- • Stayed 3 nights
Although I checked out six days ago hotel still keeps hold of additional one day's payment. I have paid my bill but an amaount equal one night stay is still on hold.
A quality business level hotel with very nice facilities.
Stayed in February 2024
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Reviewed: 20 February 2024
Pui
Switzerland1 review7.0Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Room was not so clean, i had to clean the sofa with chips self, tea cup was also not well washed
Friendly staff, goo location
Stayed in February 2024
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Reviewed: 19 February 2024
Clive
South Africa13 reviews7.0“Good overall stay - Camille (lady at the front desk) was great”- • Leisure trip
- • Solo traveller
- • King Room with Courtyard View
- • Stayed 3 nights
- • Submitted via mobile
Breakfast offering was not great to cater for international guests,
Location was ok with shops close by
Stayed in February 2024
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Reviewed: 11 February 2024
Vojtěch
Czech Republic28 reviews4 helpful votes9.0“Met expectation!”- • Leisure trip
- • Family with young children
- • Family Connecting Rooms
- • Stayed 1 night
- • Submitted via mobile
Breakfast was expected better - only 1 person making eggs and pancakes - very slow and inefficient though he was very pleasant.
Great location, comfortable bed, soundproof walls. Helpful staff at the reception and bar
Stayed in February 2024
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Reviewed: 9 February 2024
Cóppola
Uruguay3 reviews1 helpful vote9.0“It was a great stay!!”- • Leisure trip
- • Family with young children
- • Family Connecting Rooms
- • Stayed 4 nights
The heating in all the spaces was much more intense than needed. With a temperature of -7 Celsius outdoors is not need to feel in the Caribbean island inside the hotel. The need of fresh air inside was the only downside of the stay.
Perfect location, easy access by walk or subway to city center, family room very comfortable, clean room and good customer service.
Stayed in January 2024
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Reviewed: 24 January 2024
Mariia
Ukraine9 reviews8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
expensive parking
breakfast, location
Stayed in January 2024
-
Reviewed: 14 January 2024
Serra
United States3 reviews8.0“apart from breakfast staff all was well”- • Leisure trip
- • Family with young children
- • King Room with Courtyard View
- • Stayed 4 nights
- • Submitted via mobile
the restaurant / breakfast waitresses are very low quality and not customer friendly very RUDE
the restauranr staff including the people working at breakfast time are terrible , one girl (spanish or italian) shouted to me “sind sie veruckt” (are you crazy) the people working at the restaurant are extremely rude please contact me asap to tell u more about that service team 00971559534049
Stayed in December 2023
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Reviewed: 11 January 2024
Fernando
Spain12 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 6 nights
8 AM open the door to clean the room. 5 euros a lemon in the Bar (kid illness)
Very nice
Stayed in January 2024
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Reviewed: 7 January 2024
Jacopo
Germany4 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Despite being January and pretty cold outside, the room was boiling hot. We turned off completely the heating and while sightseeing we left the window open, yet when we came back (around 11pm) we could barely sleep due to the heat in the room. Classic horrible hotel pillows, once you lay your head on them the become thin as paper. The door in the bathroom was hit by the shower and in the bottom there was rotten wood. Not great.
The position is really good. We came with car, the parking is conveniently parked a couple of meters after the hotel and from the parking, the elevator brings you directly inside the hotel. We also used the public transportation (S-Bahn) which also has an elevator from the hotel that takes you in the train station. The hotel is obviously a bit dated, but still good. It's clean and beautiful.
Stayed in January 2024
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Reviewed: 7 January 2024
Kylie
Australia10 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • King Room with Courtyard View
- • Stayed 4 nights
- • Submitted via mobile
N/A
Facilities were lovely. Close to public transport. Breakfast was fantastic.
Stayed in January 2024
-
Reviewed: 3 January 2024
خليفة
United Arab Emirates15 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 5 nights
- • Submitted via mobile
Staff & rooms
Stayed in January 2024
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