Calle Mella Número 54 Esquina del Sol Apartado 459, Santiago de los Caballeros, Dominican Republic
#37 of 99 hotels in Santiago de los Caballeros
Guests' ChoiceBased on 445 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.3
Staff
9.1
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 2 May 2024
Carlos
ItalyFor some reason the maid swapped the flat sheet with the cover, leaving cover directly in contact with the skin. Weird, I swapped them for the first night and on the second day after they clean the room I found the same situation. I swapped again but it was a bit annoying redoing the bed every night. The room was pretty noisy in the morning since it is located in the main road of the city center.
Stayed in April 2024
Reviewed: 30 April 2024
Payero
United StatesThe property is conveniently located in an area close to shops and restaurants.
Stayed in April 2024
Reviewed: 23 April 2024
Roger
NetherlandsGreat central location, big parking lot, very friendly staff that gave me an early checkin, good buffet style breakfast, comfy and spacious rooms
Stayed in April 2024
Reviewed: 21 February 2024
Angel
United StatesThere was a remodeling in the building, and at first, it was too noisy.
I like the ubication and the service
Stayed in February 2024
Reviewed: 17 February 2024
Debra
United StatesOne bottle of water per person, not room.
Location. Staff. Nice breakfast.
Stayed in February 2024
Reviewed: 30 January 2024
Gregory
Dominican RepublicThe noises
Friendly staff and good breakfast.
Stayed in January 2024
Reviewed: 21 January 2024
Emil
Dominican RepublicThe room was next to the street and could hear the noise from outside.
Breakfast was amazing.
Stayed in January 2024
Reviewed: 14 January 2024
Rafael
United StatesI have no regrets.
As usual, the breakfast was stupendous, to the point of catering to one's whims, such as going the extra mile to cook an omelet and fresh-squeezed juices. This is not by far a five-star hotel but the service is, so take your pick.
Stayed in December 2023
Reviewed: 27 December 2023
Lia
United StatesI didn’t like that the room pictures offered a view of the city and I did not get any type of view. My view was to the parking lot.
It was clean and the staff was friendly and at the disposal of the guest. It was nice that during breakfast if you asked for something not available the staff made the intent to make it available.
Stayed in December 2023
Reviewed: 7 December 2023
Baez
Dominican RepublicCould be better the front desk service.
Good breakfast and good locations.
Stayed in December 2023
Reviewed: 29 November 2023
Luis
United StatesLoud music coming from casino
Staff
Stayed in November 2023
Reviewed: 23 November 2023
Brizaida
CuraçaoLocalidad central, Top breakfast. TODOS muy amables
Stayed in November 2023
Reviewed: 19 November 2023
Eustache
Dominican RepublicThe room was not what I paid for. Paid for King size bed and had a full instead
Breakfast was very good
Stayed in November 2023
Reviewed: 15 November 2023
Vanessa
Dominican RepublicThere was no hot water in my bedroom. Later, when I checked out the receptionist told me that if I had reported this issues they would've fixed it right away.
The staff was great and the breakfast was delicious.
Stayed in November 2023
Reviewed: 12 November 2023
Maria
IrelandFlooding happened in our room because of some technical issue in the room upstairs. And the staff wasn’t really helpful with sorting it out considering that it’s our day of check out and we don’t need any help.
Good quality hotel in Santiago historical centre. Clean, well functioning. Restaurant has an amazing view! While rooms are very different- some of them very spacious with a view to the monument. Others tiny with a view to the wall. Welcome drink was especially pleasant. Breakfast was very good.
Stayed in October 2023
Reviewed: 18 October 2023
David
United StatesVery good breakfast. Clean, comfortable, good shower
Stayed in October 2023
Reviewed: 28 September 2023
Andre
Dominican RepublicNothing
Breakfast was excellent
Stayed in September 2023
Reviewed: 10 September 2023
Mark
United StatesCould have been more clean
Breakfast was a little over cooked. Location was great.
Stayed in September 2023
Reviewed: 3 September 2023
Trudian
Sint MaartenI was overcharged for my laundry. It was heartbreaking.
I like the location, view, hospitality, food and care.
Stayed in July 2023
Reviewed: 14 August 2023
Kadean
Sint MaartenLove the environment and staff was very friendly the location were perfect easy to get around
Stayed in July 2023
Reviewed: 13 August 2023
Huibertico
CuraçaoRoom size
Breakfast
Stayed in July 2023
Reviewed: 18 July 2023
Nikkisha
BarbadosThe breakfast was tasty and had a good variety. I was pleased with the resident taxi man Victor. The area surrounding the hotel was clean and inviting.
Stayed in July 2023
Reviewed: 5 July 2023
Ingrid
United StatesI really like it all
I spend not much time in this hotel just one night . The breakfast was ok.
Stayed in July 2023
Reviewed: 2 July 2023
Aubrey
United StatesThe ac in the room was not the best
Location
Stayed in June 2023
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