4 Frantzia Pasealekua, 20012 San Sebastián, Spain
#28 of 81 hotels in San Sebastián
Guests' ChoiceBased on 681 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.1
Staff
9.5
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 27 May 2024
Laura
United KingdomOnly downfall was restaurant wasn't open on our last night.
Lovely hotel with such a beautiful aroma as you enter, room was lovely and staff couldn't do enough for you
Stayed in May 2024
Reviewed: 27 May 2024
Jan
United KingdomUnclear as to whether the mini bar was chargeable or not, there was no price list. Bottled water was not replaced daily. No milk for making tea or coffee and very few tea bags.
Great location. Very clean. The roof top terrace was great, amazing views across the city.
Stayed in May 2024
Reviewed: 25 May 2024
Edwin
United StatesRooms are small.
Good hotel in good location. Short walk to restaurants and old town.
Stayed in May 2024
Reviewed: 24 May 2024
Valerie
United KingdomWorks being carried out in the area resulting in water having to be turned off from 09.00 - 16.00 on one day if our stay
The cleanliness, helpful staff, amenities in the room including nice towels and location
Stayed in May 2024
Reviewed: 23 May 2024
Nelson
United StatesUncomfortable bed.
The location and the room decoration.
Stayed in May 2024
Reviewed: 22 May 2024
Denisa
United StatesLocation and facilities were amazing
Stayed in May 2024
Reviewed: 22 May 2024
Iain
United KingdomThe storage space and bathroom …. Very small
The location and the rooftop bar were great
Stayed in May 2024
Reviewed: 22 May 2024
Erin
United StatesWater was getting turned off on our last day which was inconvenient so we left sooner than we wanted.
Location, the breakfast and friendly helpful staff…Alfredo was wonderful! Loved my spacious room even tho on the 1st floor, my view of the river was lovely.
Stayed in May 2024
Reviewed: 20 May 2024
Roberta
FranceThe parking was a bit complicated. St Sebastian is expensive so hotel probably within the price range for the quality of the hotel.
It was extremely clean. Minimalist but very efficient. I recommend a room facing the garden on an upper floor which was very quiet. The terrace has an exquisite view of the city, We will return,
Stayed in May 2024
Reviewed: 19 May 2024
Berge
AustraliaNo fresh milk, no small kettle. Cups for Tea were small
close to everything. Great room .nice view.
Stayed in April 2024
Reviewed: 16 May 2024
Guillaume
United KingdomNothing really.
Great facilities, staff and location.
Stayed in May 2024
Reviewed: 13 May 2024
Deborah
United KingdomLocation
Stayed in May 2024
Reviewed: 12 May 2024
Geoffrey
United KingdomSome hooks on the wall to hung a coat, a hand bag or the neckless
Delicious brown bread and very good churros. The friesh orange juice excellent!
Stayed in May 2024
Reviewed: 11 May 2024
Julie
United StatesFantastic location, clean hotel, nice people
Stayed in May 2024
Reviewed: 10 May 2024
Owen
IrelandRashers were very fatty No crispy bacon
Goog breakfeast
Stayed in April 2024
Reviewed: 10 May 2024
Kathleen
United StatesAutomatic Bathroom door was tricky but we got used to it!
Location and friendly helpful staff
Stayed in May 2024
Reviewed: 8 May 2024
Patricia
IrelandBreakfast the coffee could be better and the orange juice machine was not working.
The breakfast was not great, but everthing else was very good.
Stayed in May 2024
Reviewed: 7 May 2024
Maria
Puerto RicoNothing
Modern room and location
Stayed in May 2024
Reviewed: 6 May 2024
David
AustraliaGreat customer service
Stayed in May 2024
Reviewed: 5 May 2024
Helen
Australiawithin walking distance of everything. Close to restaurants and bars. Staff were exceptionally helpful and friendly.
Stayed in May 2024
Reviewed: 4 May 2024
Lena
GreeceThe location the building the room everything was very nice
Stayed in May 2024
Reviewed: 3 May 2024
Kathryn
United StatesDid not do breakfast
Stayed in April 2024
Reviewed: 3 May 2024
Nancy
United StatesThere wasn't space to put my suitcase where it wouldn't be in the way, but with plenty of storage in the wardrobe, it was not a big deal. I would have liked the option of a top sheet and lighter blanket on the bed. The duvet was heavy and too warm for me.
The location is perfect. Close to the train/bus station, right by the river, close to the beaches, and main part of the city. Very walkable area. The hotel is up to date and much more luxurious than I expected. The room had everything I needed and the bed was very comfortable.
Stayed in May 2024
Reviewed: 1 May 2024
Sue
United KingdomRoom was very small. It wasn’t possible to open the suitcases and move round the room. One step off the bed took you into the bathroom
Warm welcome by the receptionist- very helpful in that they leant us an umbrella. Good breakfast
Stayed in April 2024
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