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Reviews of htop Palm Beach & SPA #htopEnjoy 3 stars

Aribau, 3, 17310 Lloret de Mar, Spain

#77 of 85 hotels in Lloret de Mar

Guests' Choice

Review score

Based on 49 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    6.9

  • Location

    7.3

  • Facilities

    6.5

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 15 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Beer in hotel like dish water bedroom toilets smelt of sewers...beds squeezed every time you moved

    Location and hotel spa

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Definitely needs to be modernised
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    There was no fridge There was no kettle Breakfast was cold Children noisy and unsupervised in spa

    The beds were comfortable Pool area good Staff friendly

    Stayed in May 2024

  • Reviewed: 4 September 2023

    7.0
    We had a nice few days away beds & food could improve
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds were uncomfortable & food was very basic

    Very clean & staff were nice.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    5.0
    Passable
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Im pay all includive im must buy Coffee for my self food very bad personál for bar nothing explain to my if i want somenting not bring me so i really not happy About this hotel im been 6 Times for táta destination but i never see hotel.like this thank you

    Nothing

    Stayed in August 2023

  • Reviewed: 29 June 2023

    8.0
    Lovely week in Lloret De Mar
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Air con wasn't great for the first few days but got better, not sure if the hotel centrally controls it.

    Staff were lovely, hotel was clean, spa area was great, nice pool & pool bar, good location, lots of options for breakfast, activities on at night, value for money 😀 We had a nice big balcony (room 609) with a view of the pool and you could just see the sea. I would definitely recommend!

    Stayed in June 2023

  • Reviewed: 23 September 2022

    8.0
    Great option for the price
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Rooms could be more spacious, half board guests doesnt have drinks at the dinner.

    Nice swimming pool, hot tub and wellness. Staff is very kind!

    Stayed in September 2022

  • Reviewed: 15 September 2022

    5.0
    Will not stay again
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    The noise at night by other people staying there no one told them to keep the noise down. There was roof top pool or heated pool as stated. The roads were very noise. No security, no lifeguard no cctv. Didn’t give us an early wake up call as promised

    We liked breakfast ,clean hotel,friendly staff

    Stayed in September 2022

  • Reviewed: 10 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clear room.

    Stayed in September 2022

  • Reviewed: 22 July 2022

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Boring

    Stayed in July 2022

  • Reviewed: 30 June 2022

    6.0
    Good stay
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Location next to main road

    Budget hotel with nice food

    Stayed in June 2022

  • Reviewed: 15 June 2022

    8.0
    Cheap and cheerful
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    it’s a bit dated and basic.

    The location is amazing for the price and the staff are all brilliant and friendly. The whole hotel was very clean!

    Stayed in June 2022

  • Reviewed: 24 May 2022

    6.0
    Clean and comfortable, stuck in another era
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is stuck in another time. WiFi is not free. Too early breakfast. Until 9:45h. An old TV from 20 years ago still taking space in the rooms. Noisy guests. Many party youth and groups. The bathroom has a sign that htop hotels has regard for sustainability and asks guests to reuse the towels, or put to put them on the floor for a change. In reality, all towels are changed every day. Apparently the sustainability aspects are not communicated to the staff. Sachets for shampoo and shower gel and soap blocks are also not done these days.

    Clean, comfortable.

    Stayed in May 2022

  • Reviewed: 20 May 2022

    8.0
    We had a relaxing few days and particularly enjoyed the rooftop area.
    • Leisure trip
    • Couple
    • Standard Double Room with Extra Bed
    • Stayed 5 nights
    • Submitted via mobile

    I think breakfast time and dinner times should be extended, 8- 9am can get a little crowded when lots of guests are there. Mattresses could do with changing. They were passable but not the most comfortable.

    There was a lot of choice at breakfast and all staff were friendly and efficient. The guy on reception ( forgot his name) but he was great

    Stayed in May 2022

  • Reviewed: 12 September 2023

    2.0
    First and last time entering that hotel.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Room not clean, bathroom not clean.Towells with holes in it. Smelly room, smelly beds, Old and damaged furniture, small TV from the 90s

    Lobby area, Friendly staff

    Stayed in September 2023

  • Reviewed: 1 September 2023

    3.0
    Htop palm Beach
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Very dated, no power for two days, got told to use the torch on our phones by reception to use to have a shower, but phones were dead as rooms didn't have power

    Bar ok, pool ok,

    Stayed in August 2023

  • Reviewed: 30 June 2023

    10
    Fabulous value for money
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Really enjoyed our time here, the pool was great temp and would defo book again

    Stayed in June 2023

  • Reviewed: 21 June 2023

    3.0
    Joke
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The TV was old the whole hotel was old with rubbish facilities would never stay here again.

    Nothing

    Stayed in June 2023

  • Reviewed: 29 May 2023

    9.0
    Great value for money..
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 9 nights
    • Submitted via mobile

    Nothing

    Staff were very helpful and always polite.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    4.0
    Somwhere different next year.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    massively outdated rooms, really small shower, not enough plug sockets had to take it in turns charging phones in the bathroom,

    friendly staff

    Stayed in May 2023

  • Reviewed: 9 July 2022

    4.0
    Hotel disappointed.
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 8 nights
    • Submitted via mobile

    Breakfast every day same, not a big choice. Very noisy, very small pool and spa with only one sauna, other out of order. Too small rooms, uncomfortable beds, extremely old TV, out of order.

    Food can be more various, but still it was not bad, some days even very good and tasty

    Stayed in July 2022

  • Reviewed: 25 June 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    IT IS NOT AN HOTEL FOR CHILDREN.

    We made this reservation for our family to sleep one night. We could not use the room, hotel full of people drunk, noisy, no parking anywhere. It was not the place to stay with children at all, even one night. We had to choose not staying in the hotel because it was imposible to rest in a place like that and NOT appropiate at all for children. We did the search in booking page for a family hotel... THAT IS NOT AN HOTEL FOR A FAMILY WITH SMALL CHILDREN. It would be nice of you, if you return my money back. I am looking forward to hearing from you Regards Francisco Aparicio

    Stayed in June 2022

  • Reviewed: 10 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 14 nights
    • Submitted via mobile

    Their was nothing to dislike

    Very clean near the beach staff very helpfull enjoyed my stay thanks

    Stayed in June 2022

  • Reviewed: 4 June 2022

    10
    good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the tv.

    every thing

    Stayed in June 2022

  • Reviewed: 26 September 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel is excellent however despite the fact that the hotel has declared itself to be safe in terms of covid many people walk around the hotel and the dining room without masks. hotel staff don't tell people to follow the rules.

    food, cleanliness, location.

    Stayed in September 2021

Showing 1 – 25

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