The meals (we had a half-board) were partially okay and partially good (but nothing special). The meal and dessert selections for breakfast and dinner were very limited for a 4-start hotel. The restaurant was in the basement with no windows, I personally like to see some views to outside rather than walls around me.

It is a nice 4-star hotel in a quiet place close to the beach. There are trekking paths along the beach as well as walking paths on the streets around the hotel which are well-lit at nights. The staff were nice and friendly and we were given a room with see-view at no extra charge. The small outdoor pool was also clean and well-maintained.

Stayed in September 2023

Very noisy ventilation. Sewage smell in the room all the time.

It's a very good location. Good breakfast and dinner. Very clean room. Very polite and friendly staff.

Stayed in September 2023

Had to get a taxi to salou, there is some bars and restaurants in cap salou a little walk around the corner of the hotel but not a big selection.

The receptionist was so lovely to me as it was my birthday she organised a bottle of champagne for our room. The hotel was lovely and clean and staff were friendly. Our beds was comfy and we had a nice sea view and pool view.

Stayed in August 2023

The location of was great, next to the beach & very quiet. X

Stayed in August 2023

Asked to pay extra upon using the larger Sun beds. No notice anywhere upon booking the room that these were not free. No signs about that these were to be paid for. Left a sour taste when staff approached and asked us to pay or get up. I expected this at the beach, not at my hotel.

Beautiful view, clean spacious room, great air con. Great pool area, nice staff.

Stayed in August 2023

Staff didn’t know allergens in the food - wasn’t signposted. I am personally sensible with selecting choices due to this but think it could perhaps be better signposted to avoid reactions.

Great array of different foods, amazing staff and helpfulness with drinks by the pool!

Stayed in July 2023

One poolside bar person never in a rush to serve people. One evening at the bar she emptied the dishwasher of cups which weren't needed until next day while I waited nearly 10 mins to be served. I then noticed some Spanish men came to the bar 10 mins after myself and were served by another bar person without having to ask it seems locals are served easier.

Hotel is in a lovely spot facing the med, I had fantastic views every day. No rush for a sun lounger everyday which is a bonus. The staff are very friendly, food was great a good variety every day and different theme most nights. The entertainment was OK but nothing going on of a day and very limited for children. Staff in dining area especially Kovak very friendly & helpful.

Stayed in July 2023

Very clean rooms and areas throughout!

Stayed in June 2023

Food was a bit bland and repetitive,and also needed to be hotter! Tea and coffee making facilities in the room lacked something's such as non decaffeinated coffee, and perhaps uht milk instead of powdered milk, also paper cups weren't replenished. Didn't have extractor in bathroom working, and door wasn't the best design,as didn't close properly. No onsite amusement in bar area , such as.pool table etc.

Friendly staff, comfortable beds with good room service. Nice views. Good to have a fridge and safe.

Stayed in June 2023

Two lifts servicing all 5 floors, reception and restaurant can mean long waits. restaurant is basic but does have plenty of variety for all tastes! more support needed at reception for busy periods.

clean and tidy, so close to the beach and main town Salou only a short 20-30 min walk.

Stayed in May 2023

The location as it’s 30 mins of good walking to get into Salou.

The food was great, the hotel was really clean & they have mini fridges in your room to keep drinks cool.

Stayed in September 2022

todo en general

Stayed in September 2022

Lovely room with a view, clean, comfortable, with a small fridge and everything you need in a bathroom . Fantastic breakfast

Stayed in September 2022

A short walk (app. 7 minutes) to the beach.

Had everything we needed. Great buffet with a little variety in the evenings. Very polite staff, especially Ibai on the reception. Excellent sea view.

Stayed in August 2022

The only disappointments were: 1. the use of polystyrene cups for coffee and tea - not expected from a 4 star hotel. We did temporarily 'borrowed ceramic cups' from the restaurant.. Could do better at no extra costs, in fact, using polystyrene cups is an irreplaceable expense and not good for the environment. The hotel has glasses in the bathroom so why not ceramic cups in the coffee area? Doesn’t make sense. 2. not being able to charge expenses to the room requiring always carrying a credit card - even when sunbathing or swimming. Again, not expected in a 4-star hotel. 3. lack of information, menus and no room service, although my wife was able to bring a tray up for me as, on some days, because of a medical condition, I was confined to be. I appreciate that COVID prevention is serious but why not supply a leaflet at check-in? The evening buffet dinner was always themed, but this detail was not easily passed on to the guests. 4. After more than 30 years of travelling around the world, I have come to recognize the many difference between 2, 3, 4 and 5 star hotels having experienced many of each in over 80 countries. I was therefore surprised to be presented with the bill for the entire stay at check-in. Normally, a 4-star hotel would process your card but not take payment until check-out plus expenses, etc. (See 2 above)

The hotel was very accommodating and the staff extremely friendly. I asked for a suite upgrade but this was not an option on the booking.com room selection. So the hotel made the change and passed the cost through as 'extras'. The young receptionist (Albi [?]) did much more that expected as I had a problem during check-in and he should be given an little more salary because of his family circumstances. Good workers are difficult to find. The rooms are spacious and the beds very comfortable. The balcony provided a good view of the sea and the swimming pools. The bathroom facilities are excellent. The walk-in shower was difficult to get out of not because of getting in and out but because the power of the overhead 'rainshower' head was so relaxing. Sorry if we used more water than usual but if you can't enjoy the experience of a nice holiday then what to do? The hotel obviously takes cleanliness seriously as the corridors and hotel surround generally were very clean and attention in the restaurant to sanitising tables etc after each use. Certainly deserving of it 4 star grading and one that I would be happy to use again and recommend to family and friends.

Stayed in August 2022

They should warn foreign guests arriving with cars that parking garage is full or most of the time full. Finding a spot can be very far from the hotel about 500 to a 1000 meter and can take a minimum of 15 minutes waiting time and that’s if you are lucky. The plates and glasses should be washed and dried properly. The top of the plate is clean, but the back is either wet or very greasy. Some glasses were washed but with dried orange pulp stuck to the inner part of the glass. Also, I booked a room with sea view, but it was partial sea view. I asked the receptionist Iryna, but she explained to me that if there is a bit of sea view, it is considered sea view. The term sea view is misleading especially if you see the entire opposite hotel and a quarter of sea view only. In any case, we had a wonderful time.

Staff were great, courteous and very helpful. Room and bathroom were spacious. At their restaurant, there was a variety of delicious food to choose from

Stayed in August 2022

Very slow check-in at 4 am. Any drink during the dinner is not included, even water. Overpriced private parking, suitable for small cars – very narrow space.

Good choice of food. Friendly staff. Nice views and pool.

Stayed in July 2022

Room service would have been nice

Good

Stayed in July 2022

Great location, breathtaking view, excellent service, professional staff, good food

Stayed in September 2023

Food offering a little repetitive

Excellent hotel. Great pool and bar area. Rooms and showers are exceptional.

Stayed in May 2023

Very friendly staff and a clean and comfortable room with a fantastic view. The buffet dinner was exceptional and very good value for money.

Stayed in July 2023

The receptionist was so helpful I wish I had her name. Thought it was very clean and really good value for money

Stayed in June 2023

The only thing that could be improved is the pool opening hours which could be extended.

The hotel was in a great location, 5 minute walk to the beach and restaurants. The staff were super friendly and the room was spacious with comfortable beds. The restaurant was top quality with a great range of different food. Overall a superb hotel and we would love to come back!

Stayed in June 2023

The staff were amazing there was no language barrier at all also the view from the room was exceptional in a brilliant location beach front with only a 15 min walk too the main strip

Stayed in September 2022