Jaume Ferrer, 2, 07012 Palma de Mallorca, Spain
#29 of 113 hotels in Palma de Mallorca
Guests' ChoiceBased on 303 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.0
Staff
9.7
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 22 May 2024
Christine
United StatesDry clean, well located , 24 hr staff very helpful
Stayed in May 2024
Reviewed: 19 May 2024
Catherine
United KingdomThe wooden floor around the jacuzzi was too hot for bare feet due to the sunshine
The welcome on arrival. The friendliness and helpfulness of the staff. The ambiance. The location
Stayed in May 2024
Reviewed: 13 May 2024
Cathal
IrelandTruly exceptional location - so many fantastic restaurants, bars, shops within a short walk of the hotel.
Stayed in May 2024
Reviewed: 13 May 2024
Pamela
United KingdomSuper room with 3 sets of veranda windows, very convenient for all attractions
Great location & staff
Stayed in May 2024
Reviewed: 6 May 2024
Hayley
United KingdomFantastic location. Hotel was excellent - very friendly and accommodating. The rooftop sunbed area and hot tub was a bonus!
Stayed in April 2024
Reviewed: 23 April 2024
Barbara
United KingdomA couple of nights there was a lot of noise from outside on the street.
Lovely clean hotel, felt very secure, good location and friendly staff.
Stayed in April 2024
Reviewed: 23 April 2024
Stephen
United KingdomWe very much liked the size and location of the hotel. It’s nestled in a side street, just in the edge of the old town, close to a wide choice of shops and restaurants.
Stayed in April 2024
Reviewed: 21 April 2024
Judith
United KingdomTV that worked, a clock showing correct time, list of mini bar costs, free water to commence stay, the blue light permanently on TV, very annoying at night,
Stayed in April 2024
Reviewed: 8 April 2024
Sara
United KingdomQuite noisy at night
Excellent position
Stayed in April 2024
Reviewed: 7 April 2024
Britex
PolandLocation, room, breakfast, ground floor restaurant, roof terrace. Highly recommended. WB
Stayed in March 2024
Reviewed: 7 April 2024
Denina
BulgariaI think it the stay is slightly overpriced. The photos make it seem like a more luxurious hotel while it’s a normal well-maintained hotel.
The location was amazing, the staff very friendly and helpful, and most importantly it was very clean.
Stayed in April 2024
Reviewed: 22 March 2024
John
United KingdomLoved it all. Did not have breakfast, as handy to indulge coffee in local surroundings later. Our room was quiet, and well appointed. Loved the fact that we were so much part of the old city, near to the cathedral. Particularly enjoyed helpful staff.
Stayed in March 2024
Reviewed: 7 February 2024
Martin
GermanyThe staff were always very friendly and very helpful. The hotel was very well appointed and well designed. The room was very clean and of a high standard.
Stayed in January 2024
Reviewed: 26 January 2024
Peter
United KingdomNothing
Amazing location and fresh and new vibe to it. Perfect size rooms, not too big or small with all of the essential facilities. Perfect central location for eating & drinking without being in a noisy area.
Stayed in December 2023
Reviewed: 6 January 2024
Cihan
SwitzerlandBreakfast is poor.
Amazing location, amazing staff
Stayed in January 2024
Reviewed: 7 December 2023
Simone
United KingdomEnglish Channels not working in the room .
Loved everything. 🥰
Stayed in December 2023
Reviewed: 6 December 2023
Bryn
United KingdomThe lift stopped between floors but fortunately the failure system took it back to ground level. A coffee maker but no kettle in the room and as I need to user decaffinated coffee which I had with me I was unable to do so..
In general hotel and staff very good
Stayed in December 2023
Reviewed: 23 November 2023
Branislav
Slovakiathe short stay :)
Friendly stuff, clean and comfortable room, double sink and large shower, option to have jaccuzi on the rooftop with a view of the old city and port, welcome drinks
Stayed in November 2023
Reviewed: 21 November 2023
Daniela
GermanyWe had to sleep with the window closed because of the noise from the street. many people walking and shouting during the night.
Stayed in November 2023
Reviewed: 19 November 2023
Nicholas
United KingdomNo pool No gym
Great position Fantastic staff Excellent breakfast & Italian restaurant.
Stayed in November 2023
Reviewed: 16 November 2023
Stefanie
Germanyunfortunately the ac was turned off and the heater on which made it rather warm in the room
the service was amazing and everyone tried to make us feel welcome! very nice rooms!
Stayed in November 2023
Reviewed: 14 November 2023
Falah
Saudi ArabiaAll everything..
Stayed in November 2023
Reviewed: 14 November 2023
Colleen
United StatesThere was nothing to dislike!
We loved everything about this hotel. The STAFF ❤️how can we ever begin to thank you for our fabulous stay. Javier, what a wonderful delightful human being you are!!! We loved our stay😊😊❤️
Stayed in November 2023
Reviewed: 12 November 2023
Barry
PortugalA small gym would have been nice.
Ideal location in Old Town and a short walk to many fabulous restaurants and bars and even an authentic jazz club. There was a well maintained 20 km bike path two blocks away along the Mediterranean. Breakfasts were more than adequate and I had two very good dinners at the Ritzi, the Italian restaurant that is part of the hotel. The staff was delightful, charming, and always quite helpful. The room was a decent size with a number of cool art deco touches. The bathroom was great. Excellent WiFi in the room.
Stayed in November 2023
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