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  5. Reviews of Hotel Cappuccino - Palma

Reviews of Hotel Cappuccino - Palma 5 stars

Plaza de Cort , 07001 Palma de Mallorca, Spain

#14 of 114 hotels in Palma de Mallorca

Guests' Choice

Review score

Based on 385 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.9

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 23 May 2024

    10
    A good place to stay changes everything.
    • Leisure trip
    • Couple
    • Romantic Penthouse Suite
    • Stayed 4 nights
    • Submitted via mobile

    There is no particular in-house restaurant - except for the classic Cappuccino menu card which is of course available here. But wouldn't this extraordinary place merit a special opportunity to dine, too?

    An incredibly pleasant place to stay that justifies the price you pay. We loved the curated individual breakfast service instead of the abundance of a buffet. Putting on a good hotel changes everything when you dive into visiting a city.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    birthday weekend
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 3 nights

    this hotel is a dream. From the service from the lovely staff before you arrive (email about what room you want, special occasion or not, ...), the check inn with free cocktail in the trendy bar, the reserved tables for hotel guests at the crowdy lovely terrace (sun or shade, ma'am?), the wonderful room with a view, the patio for breakfast or diner, and especially the beautiful design and colours of the interior .. I SIMPLY LOVE IT!!!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    A lovely visit in great location and great service
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 7 nights

    We had a lovely suite - but more storage for clothes needed.

    Centrally located in the heart of Palma with everything so close by and easy to get to all you need to see and to the Soller railway station.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    We had a lovely time. Staff very attentive and service excellent.
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful building. Very comfortable

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Luxury from arrival to departure
    • Leisure trip
    • People with friends
    • Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing at all

    Absolutely everything

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Great location staff and atmosphere.
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough accessible electrical sockets on room or full length mirror .

    Location . Vibe . Staff Room

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Amazing we will come back
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that toilet is for public use and also think scrambled eggs were bad for 35 EUR

    Rooms location and bar The staff especially Mr with glasses in the reception was very nice. Apologies forgot the name. Rooms! Spa!!! Cinema wow!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Will definitely stay on my next visit to Palma de Mallorca and would highly recommend to all
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    No short comings

    Excellent location , great hospitality , very helpful nice staff

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Our stay was pleasant. The hotel is perfectly located.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    1. At arrival, around 10 a.m., our room was not ready, which is understandable. But we were told that we still had to wait after 3 p. m. to receive the room badge. As we returned to the hotel between 3 and 4 p. m., a friendly receptionist guided us to our room (the suitcases were already inside) and told us that he chose for us a room in the quiet part of the hotel, which we accepted, who wouldn’t? But arriving home and reading one more time the Booking.com description of our room (habitación superior, balcón) and also looking at the thumbnail picture of the room, we have the feeling that the Hotel Cappuccino gave us a lower category room, but for the same price of a superior room (the initial price at the Booking site was over 2.000 EUR for 4 nights, but the one we paid was 1.565,96 EUR, breakfast included). Perhaps we are wrong, but we travelled a lot through the world and that was definitely not a superior room for about 400 EUR per night. 2. The majority of the TV programs are in spanish or german languages, some in english. My wife speaks french/portuguese and the only french channel was a news channel! Because the channels are satellite channels, why just give consideration to mainly spanish, german and english speaking tourists? By satellite hundreds of channels at disposal should be a standard for this category of hotel.

    The location, because our purpose was just staying in the historical centre of Palma city. High quality breakfast and perfect service.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Ideal situation for exploring Palma
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to dislike

    Great location in the old town of Palma, excellent sound proofing.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Amazing city, great hotel we will be back!
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location, decor

    Stayed in April 2024

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 3 nights

    Extraoridinary breakfast at Hotel Cappuccino. First class in all aspects.

    Stayed in February 2024

  • Reviewed: 26 March 2024

    8.0
    A dreamy boutique hotel in the heart of Palma
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Very basic rooms

    Location and food

    Stayed in February 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Female waiter at outside restaurant wasn’t very serviceminded. Otherwise everyone else was amazing.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    9.0
    Luxurious and comfortable
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The lack of plug sockets in the room (or proximity to the bedside tables specifically) was slightly annoying, we also had a problem with our air conditioning which wasn't resolved after telling reception - from looking at older reviews for this same type of room, it seems like the air con in this room has been an issue for a few years now. The room got very stuffy every night, and opening the balcony door wasn't an option as the street outside was noisy at night (this noise couldn't be heard with the door shut). Soundproofing was also questionable, we could hear the elephants walking around upstairs and furniture being dragged across the floor.

    Location was excellent, right in the centre and very close to all the main sights. Lots of restaurants and cafes in the area too. The hotel itself was lovely, very nicely furbished and proves you really do get what you pay for. The room and bathroom were big and the beds were comfortable. Staff were generally kind and helpful, and the restaurant served really delicious food, especially from the breakfast menu. All in all, we would stay here again, thank you!

    Stayed in February 2024

  • Reviewed: 7 March 2024

    10
    Perfect Hotel!
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night

    That we only stayed 1 night!

    This is a beautiful hotel with very professional kind and charming employees.

    Stayed in March 2024

  • Reviewed: 15 February 2024

    8.0
    Fine for city stay location is good
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    The food was only ok . The same menu all day not good enough for dinner menu

    Stayed in February 2024

  • Reviewed: 21 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel, super location and friendly staff, the no 1 hotel choice in Mallorca

    Stayed in January 2024

  • Reviewed: 27 December 2023

    10
    5th time, love this place
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    We love the location, the cleanness of the hotel & friendly staff

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Excellent location, very clean but don’t book the room with the flags on the balcony
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The room we were in had two large flags on the balcony and it was very windy one night and the whole night they were banging and clattering which was not conducive to a good nights sleep. We mentioned this when checking out but the member of staff showed no interest. Wasn’t overly impressed as this was one of their most expensive suites.

    Excellent location. One of the cleanest hotels I’ve ever stayed in. Room was gorgeous. Breakfast was delicious. Staff weee friendly and attentive

    Stayed in October 2023

  • Reviewed: 14 December 2023

    10
    Wonderful, our stay was perfect from beginning to end. The reception staff were super helpful and professional. We loved
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s location, ambience and excellent service

    Stayed in December 2023

  • Reviewed: 15 November 2023

    10
    Magical Hotel service staff location perfect !!!!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    There was not one thing we didn’t like Although we would have loved to have stayed longer ( didn’t like it was only 5 days

    I have been lucky to travel the world for many years there are now t many hotels staff locations that Have that magic touch Hotel Cappuccino and location does . The genuine friendliness of staff the atmosphere created I would return in a heartbeat The square the hotel is on is full of life it’s full Of interest and you really can watch the world go Past . Food and cocktails excellent the truffle fries to die for . Thank you for a true escape and giving us an experience we will NEVER forget BUT we will be back Soon 🙏🙏❤️❤️❤️❤️👍👍👍

    Stayed in October 2023

  • Reviewed: 11 November 2023

    10
    Excellent
    • Business trip
    • Group
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    Central

    Stayed in November 2023

  • Reviewed: 9 November 2023

    10
    Was sad to leave and would come back in an instant!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel Cappuccino has a lovely vibe! It’s stylish without being pretentious. We were in Palma for a Birthday Party and some of the other guests changed hotels to Cappuccino after having a drink with us in the bar. Absolutely loved it. A small Boutique Hotel with all the amenities in the heart of Palma!

    Stayed in November 2023

Showing 1 – 25

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