Carrer Raixa, 2, 07013 Palma de Mallorca, Spain
#27 of 114 hotels in Palma de Mallorca
Guests' ChoiceBased on 222 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.1
Staff
9.4
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 21 May 2024
Clive
United KingdomThe breakfasts were excellent, but why was the only fresh juice served orange juice? It is not difficult to freshly make all sorts of juices. The hotel kitchen needs to understand that tea has to be made with boiling water, not boiled water, not very hot water. The hot plate for cooking eggs was set at far too high a temperature to fry eggs without burnt edges and the only omelet I saw looked like a burnt offering. I felt that the job of cooking eggs each morning was given to the least skilled member of the kitchen staff. I could certainly have done it better myself.
The staff. The room and view. The location.
Stayed in May 2024
Reviewed: 19 May 2024
Viktoriia
UkraineThe menu of main restaurant is not good, need more dishes
The hotel is wonderful, the location is wonderful, especially a view!!! The breakfast was very very good, a lot of everything and very tasty The staff was very kindly. Todo perfecto
Stayed in May 2024
Reviewed: 14 May 2024
Mads
DenmarkRestaurant a bit exensive and food could be be more down to earth.
Stayed in May 2024
Reviewed: 6 May 2024
Ramzan
KenyaShower were leaking.
Having two bathrooms. Spacious room.
Stayed in May 2024
Reviewed: 18 February 2024
Gillian
United KingdomFabulous location in hills above Palma, great panoramic views of the bay. Great spa area, 3 pools, large sauna, steam area, small gym. Excellent buffet breakfast, everything. Large rooms, all have decent balcony areas. Spacious and relaxing. Attractive inner garden courtyard, huge southfacing terrace with seating.
Stayed in February 2024
Reviewed: 7 January 2024
Doris
Germanynothing
Very large and comfortable room, extremely comforable bed. The hotel has a phantastic view over Palma and the bay, but is still very near by the city center. The hotel has been renovated but still kept its charm.
Stayed in January 2024
Reviewed: 29 December 2023
Marco
LuxembourgNothing
Amazing vues. Beautiful building. Great amenities. Charm.
Stayed in December 2023
Reviewed: 17 December 2023
Paul
United KingdomTo be honest I could not fault it from the moment I arrived until the moment I left
Stayed in November 2023
Reviewed: 30 November 2023
Sabine
TanzaniaEmployees very helpful and kind. Bar & Diner & Breakfast with amazing service and of very high quality.
Stayed in November 2023
Reviewed: 4 November 2023
David
United KingdomGreat Hotel
Stayed in October 2023
Reviewed: 30 October 2023
Mike
United KingdomI had no issues whatsoever
Property had exceptional staff who were very friendly and extremely helpful. Food was excellent. The bedrooms were very good and excellent facilities all round.
Stayed in October 2023
Reviewed: 22 October 2023
Mario
GermanyExcellent location and panoramic view.
Stayed in October 2023
Reviewed: 9 October 2023
Wendy
United KingdomLimited places to eat- requires a Michelin restaurant separate to breakfast area Lunch menu needs changing
Exceptional staff
Stayed in September 2023
Reviewed: 16 September 2023
Wendy
United KingdomFaultless
Location & Staff
Stayed in September 2023
Reviewed: 11 September 2023
Adrian
RomaniaNothing whatsoever. Everything was perfect.
The location is amazing, a castle in the mountains of Mallorca about 20 minutes drive from Palma. The view is splendid, the staff was great and very friendly. The breakfast was delicious, with waiters serving local freshly squeezed orange juice. The swimming pool and the spa area were also very nice. The best thing, however, were the beds and mattresses. Slept like a baby in the most comfortable beds I've ever slept in a hotel room.
Stayed in August 2023
Reviewed: 9 September 2023
Catherine
United KingdomThe service was a little slow but always with a smile and nothing was too much trouble the food was good, the breakfast and cocktails were excellent
Beautiful location stunning views over the city if Palma, immaculately clean, great size bedrooms very friendly staff
Stayed in September 2023
Reviewed: 9 September 2023
Patrick
GermanyFood (dinner) should go up a notch for a place like this and also the prices they are asking for
Everything is very tastefully designed, despite being a large hotel you don’t have the feeling and it almost feels boutique, location in the castle and views over Palma are awesome, we played a lot of golf and the hotel was very supportive in getting tee times etc, golf courses close by are amazing, beds extremely comfortable, service very friendly and as professional as you would expect for a 5* hotel
Stayed in September 2023
Reviewed: 7 September 2023
Richard
United Kingdomnothing
everthing
Stayed in September 2023
Reviewed: 7 September 2023
Caroline
United KingdomMore staff needed around the pool
Location style
Stayed in September 2023
Reviewed: 3 September 2023
David
United KingdomLack of information in print about the hotel facilities, including maps of locations including the spa, gym, golf course, where most importantly where was safe to walk, bearing in mind, it was surrounded golfing players teeing off etc. Very often a long wait at breakfast as there was only one chef frying eggs, omelettes pancakes et cetera and this led to queues. Suggest they have two chefs doing that job.
Beautiful location. Excellent restaurants at the hotel. Friendly and helpful staff. View from the room was amazing.
Stayed in September 2023
Reviewed: 30 August 2023
Peter
SlovakiaSmell, arom at main entrance
charmy atmosphere, perfect food, pool, design, room space, beds, Balcony, Luxury feeling, great location, stunning views
Stayed in August 2023
Reviewed: 21 August 2023
Colin
United Kingdomnot a lot, it really is our go to 'short break European holiday'
The Location of the hotel is amazing , very quite and away from the hustle and bustle of the town
Stayed in July 2023
Reviewed: 3 August 2023
Marco
BrazilI loved everything
Very beautiful and relaxing place ,great staff, wonderful breakfast
Stayed in July 2023
Reviewed: 27 July 2023
Darya
United KingdomAmazing views, big rooms and great food and gym!
Stayed in July 2023
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