Pelai, 28, Ciutat Vella, 08001 Barcelona, Spain
#309 of 583 hotels in Barcelona
Guests' ChoiceBased on 1308 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
7.7
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End of dialog contentReviewed: 28 May 2024
Bruce
ThailandNothing.
Excellent location close to center of tourist areas. True 4 star plus. Beds dry comfortable, bathroom very nice with large shower, and tub. Everything is very clean, modern, well maintained,
Stayed in May 2024
Reviewed: 27 May 2024
Jodie
AustraliaPillows
Breakfast and service
Stayed in May 2024
Reviewed: 26 May 2024
Eun-young
CanadaClean, comfortable, kind staff
Stayed in May 2024
Reviewed: 23 May 2024
Needham
United StatesThe elevators are small.
Great breakfast. Friendly staff. Great local and clean
Stayed in May 2024
Reviewed: 20 May 2024
Kate
CanadaThere was no hot water in my shower the last day.
The beds were comfortable and the doorman was very kind. The breakfast was exceptional.
Stayed in May 2024
Reviewed: 19 May 2024
Anne
United StatesNo easy option for coffee in the morning for take away - in lobby or simple breakfast.
Clean room, comfortable beds, nice shower, great location.
Stayed in May 2024
Reviewed: 10 May 2024
Pranab
IndiaExcellent breakfast and also our room was upgraded and location of the hotel is central .
Stayed in April 2024
Reviewed: 9 May 2024
Finnley
United KingdomThat you had to book for the pool.
Great rooms and location! Friendly and helpful staff.
Stayed in May 2024
Reviewed: 9 May 2024
Juergen
AustriaService at the 1st floor terrase bar really slow, we had to wait for over 45 minutes to get some drinks. Rooftop bar not open at all.
fast and friendly check-in, very nice and modern room. silent for the city center
Stayed in May 2024
Reviewed: 7 May 2024
Danielle
Luxembourgstuff in the breakfast area. very friendly, fast and very attentive
Stayed in May 2024
Reviewed: 2 May 2024
Margaret
United StatesBathtub very slippery. No lotion and only a few tissues in room
Good location. Nice staff. Good breakfast. Noises from bar, loud voices.
Stayed in April 2024
Reviewed: 1 May 2024
Chee
MalaysiaSmell in the room so fishy
Location
Stayed in April 2024
Reviewed: 26 April 2024
John
NorwayCan't think of anything
Location, cleanliness and pool area
Stayed in March 2024
Reviewed: 20 April 2024
Tanya
United Stateswe enjoyed our stay
The people were nice and the room was big and comfortable. we were close to everything in Spain. Loved the shower and bathroom decor.
Stayed in March 2024
Reviewed: 18 April 2024
Abdul
Portugalone of the days the cleaning lady forgot to put towels but its okay happens
Very well mantained hotel in a very central location with great staff!
Stayed in April 2024
Reviewed: 18 April 2024
Gillian
IrelandThe fact the building is split in two meant our group was split up even though we’d asked to be situated near each other but none of us were together. Also I had requested numerous times for a twin room and on arriving was told if I waited a little longer I would get a twin room and next to my aunts room but for neither
Location, facilities, style, decor
Stayed in April 2024
Reviewed: 17 April 2024
Paul
United StatesBar Could be open much later.
Stayed in April 2024
Reviewed: 17 April 2024
Lucy
United KingdomWhere we were staying for 1 night there was only enough tea facilities for 1 cuppa each. Had to phone room service for extra tea facilities but very very small complaint.
Very warm welcome from all staff, especially Cristina. Lovely and clean, very comfortable bed and excellent location!
Stayed in April 2024
Reviewed: 15 April 2024
Matyas
HungaryRoom too close to elevator. Dead bug in the restaurants floor.
The room was close to a noisy elevator. The hotel othervise was great
Stayed in April 2024
Reviewed: 14 April 2024
Weaver
United KingdomThat we were unable to have access to the spa facilities as part of the price we paid, even if this had been access for an hour within our stay. Access to the pool and sauna were extras we had to pay for and I feel that one session should be pre-bookable and included in the price. Most of the staff were friendly and welcoming, however one manager was rude in their manner when dealing with our group - we weren't given the same level as respect as other guests. She had clearly made a judgment about us as a group and spoke to us with a condescending tone.
It had good facilities and was very clean. The food was good and refreshments were reasonably priced. The rooms were a generous size and most of the staff were friendly. The location was great, and the roof-top terrace and pool side areas were a delight.
Stayed in April 2024
Reviewed: 10 April 2024
Phil
United KingdomToo fragmented , and no separate bar
Pool
Stayed in March 2024
Reviewed: 8 April 2024
Francesco
LuxembourgDifficult to say, perhaps prompt take-back of the trays in front of the doors in the corridor (put by other guests in the evening and still there the following morning).
Effective and kind staff, dinner at the restaurant, comfortable room.
Stayed in April 2024
Reviewed: 8 April 2024
Caroline
AustraliaSpa was not great, old and tired. Room service was not great, but ok.
Lovely staff, rooms were comfortable and nice. Breakfast was great. Location was fantastic. Outdoor pool was great.
Stayed in April 2024
Reviewed: 2 April 2024
Madeline
SwitzerlandTo use the spa pool cost 17 Euros for 1 hour. The spa pool is shown in the bookings.com advertisement, but no mention of the cost. This is misleading and we probably would have chosen a different hotel if we'd known about this limitation. Also, the shower didn't work well. The water was burning hot one second then freezing cold the next. The breakfast buffet was good, but they didn't have any kind of potato.
The bed was very comfortable. The staff were very helpful and friendly. The location of the hotel was wonderful.
Stayed in April 2024
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