Encomienda, 9, 28805 Alcalá de Henares, Spain
#19 of 20 hotels in Alcalá de Henares
Guests' ChoiceBased on 56 hotel reviews
6.9Cleanliness
7.2
Comfort
7.0
Location
8.7
Facilities
7.1
Staff
8.2
Value for money
7.3
Free WiFi
7.4
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Showing 1 – 25
Reviewed: 11 May 2024
Neale
SpainThe room was small, but adequate and good for the price I paid.
Location. Just a short walk to the town centre, including the Plaza de Cervantes. Great atmosphere in the town during the weekend. Bathroom looked to be newly refurbished. Compact, but nice. Friendly staff. The bedroom was a small single, not luxury, but very good value. My second time at this hotel. Booked again for July. Aircon worked very well.
Stayed in May 2024
Reviewed: 7 May 2024
Valeria
United StatesI saw a cockroach in the bathroom. I could also hear loud snoring throughout the night because of the thin walls which was not the best. The bed was not the most comfortable.
The location was very close to public transit which made it easy to go into the city. It was also near various tapa bars and cafes. The staff were kind and helpful. Affordable place to stay for a weekend.
Stayed in February 2024
Reviewed: 11 April 2024
Tsetsgee
MongoliaNo drinking water in the hotel. No kettle to boil water.
Very nice and helpful staffs.
Stayed in April 2024
Reviewed: 17 December 2023
Angela
SpainThe location of the hotel is very convenient, since its very near to the city center and also near a big supermarket. The size of the room was okay and the beds were very comfortable. It also has 24hour reception service and elevator. There was ac as well, which we didn't use.
Stayed in December 2023
Reviewed: 17 December 2023
Richard
SpainExtremely small space…almost claustrophobic. Two twin beds pushed together. Zero soundproofing between rooms.
No breakfast. Location was ideal.
Stayed in November 2023
Reviewed: 29 March 2023
Monica
United StatesVery thin walls you can hear everything next door we had loud guests at 2am !
Close to everything Clean rooms.
Stayed in March 2023
Reviewed: 25 February 2023
Erica
SpainTo the hotel: please put some effort with the cleanliness.
Stayed in January 2023
Reviewed: 28 January 2023
Cociy's
GermanyThe windows do not close well. The room and the bathroom are very small.
The hotel is central. It is very close to absolutely anything: historical center, bus station, train station, shops. The hotel is clean, the room and the bathroom are very small. There is only one big problem, the windows do not close well, and if it is winter as in our case it will be cold. The problem with the windows I understand that all the hotel rooms have. The staff is very kind.
Stayed in January 2023
Reviewed: 5 September 2022
Paul
United Kingdomon last morning we had less towels than previous 4 days, receptionist eventually allowed me to have a single hand towel after much discussion
good value, location, confortable room with air on and black out blinds, great breakfast
Stayed in August 2022
Reviewed: 7 July 2022
Charlene
Spain3 out of the 4 beds were uncomfortable and 1 was dipping in (as if was broken) and very short beds. I'm 5'8ft (173cm) and my feet were hanging off the end. Bedrooms are a bit tight too but for the price, you can't really complain!
Great location, great staff, clean premises, clean towels, comfortable pillows.
Stayed in July 2022
Reviewed: 14 March 2022
Mike
United StatesBeds were comfortable, but a little short; I'm 5'10" and my feet reached the very end of the bed. Also the walls are pretty thin so you can hear people talking in the rooms around you.
Very convenient location - 10 minute walk to the train station, 5 minute walk to Calle Mayor shopping and food. Very friendly and helpful staff. In general very comfortable. Friendly staff at the restaurant down the street where breakfast is served.
Stayed in March 2022
Reviewed: 8 October 2021
Michael
PolandRoom on ground floor, to noisy at night, just a cheap old place but not bad if you want to use it to sleep only..
Stayed in October 2021
Reviewed: 8 August 2021
Fausto
ItalyI never appreciate a bathroom without windows, but for a short stay it's ok.
I stayed just one night and it was enough, but I'd suggest it to anyone who went to Alcalà and tour the town for a couple of days. It's location is strategically perfect and it has everything one might need for a short stay. After all, in a couple of days you'll have visited the city.
Stayed in July 2021
Reviewed: 1 February 2024
Annmarie
IrelandRooms dirty bed linen had hairs in them , cushions on bed had stains , no toilet paper , bedroom widow didn’t lock and blind didn’t go fully down the gym across the street have a flashing light which stayed on all night ?and we were on the ground floor , there were people in the room next to us fighting all night and early the next morning, myself and my daughters checked out the next morning we didn’t stay for the next night , and I booked another hotel as we hadn’t slept all night because of noise and dirty bed linen , and when we raised these concerns to the girl at the desk she abused us and followed us out on to the street and continued to abused us . This is not a hotel as advertised but more like a hostel
Stayed in January 2024
Reviewed: 28 November 2023
Mariel
United StatesThe bathroom was very dirty and the room was outdated and had an odor.
It was conveniently located and affordable
Stayed in November 2023
Reviewed: 27 November 2023
Neale
SpainNo tea or coffee facilities in the room.
Great location. Easy walk to the town centre.
Stayed in November 2023
Reviewed: 26 September 2023
Kawamuro
JapanVery small. It’s the sad room. The room is same floor of entrance. Also I don’t like opening the entrance door for 24 hours.
Location, very near the central of city.
Stayed in September 2023
Reviewed: 18 August 2023
Isabella
GermanyPrivacy
Stayed in June 2023
Reviewed: 3 April 2023
Barış
SpainPerfect location, good price.
Stayed in April 2023
Reviewed: 28 March 2023
Sergio
Spainhear a lot of sounds
Stayed in March 2023
Reviewed: 19 June 2022
Justyna
PolandI like everything, only one thing is to send to traveller direction or map how to get to hotel,it would be easier to find.
Hotel is located near the station and near old town in Alcala de henares. Room was comfortable and with air condition which is important during hot summers in Spain.
Stayed in June 2022
Reviewed: 30 June 2021
Alfredo
ChilePerfect For a 2 night stay, very close to the city center very clean and very kind staff
Stayed in June 2021
Reviewed: 25 March 2024
Aline
IrelandThere are no comments available for this review
Stayed in January 2024
Reviewed: 30 June 2023
Naomi
United KingdomThere are no comments available for this review
Stayed in June 2023
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