San Pedro, 14, 03501 Benidorm, Spain
#80 of 132 hotels in Benidorm
Guests' ChoiceBased on 1277 hotel reviews
8.2Cleanliness
8.3
Comfort
8.4
Location
9.6
Facilities
8.0
Staff
8.9
Value for money
8.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Kev
United KingdomIf I had to be really picky, the water pressure for the shower wasn’t great. But that was really minor and was still hot and nice enough.
I messaged in advance as I was due to arrive early into Bendorm. Joseph replied saying it wasn’t a problem, if the room wasn’t ready I could leave my bag. As it happened, it was ready. Check in was quick and friendly. I loved my room. 2 bed 5th floor with sea view, excellent air con, lovely en-suite and fantastic balcony and view. The room had plenty of storage and even a decent sized fridge with a free bottle of water. Breakfast was simple but tasty and a nice extra. Love this place, what a great find on the sea front close to the Old Town.
Stayed in May 2024
Reviewed: 24 May 2024
Andrew
United KingdomRequested a kettle multiple times, was willing to pay deposit, but despite multiple promises never arrived.
Great location, great views and clean
Stayed in May 2024
Reviewed: 24 May 2024
Maldwyn
Spainsmall bedroom
location
Stayed in May 2024
Reviewed: 23 May 2024
Thomas
United KingdomThe walls were thin and was single glazing so could hear everything. Didn’t get much sleep
It was a great location and love the refit
Stayed in May 2024
Reviewed: 23 May 2024
Adam
SpainWalls are like paper, you can hear everything people in rooms next door, people talking outside and windows are single glazed so outside activities throughout the nights and traffic first thing
Very good location easy walk to the main strip and bars etc
Stayed in May 2024
Reviewed: 22 May 2024
Nicholas
United KingdomBreakfast was only average for choice and quality
Location. Feel of the hotel is modern.
Stayed in May 2024
Reviewed: 21 May 2024
Dianne
United KingdomRoom small although absolutely adequate for a 2 night stay. Didn't get a sea view, although im not sure if they were all booked or if you need to request this on booking. Room on 7th floor but lift only went to 5th floor. Okay for us as we did not have large cases
Staff very friendly and helpful. Room clean with basic toiletries. Hotel is in an excellent location for everything.. 5min walk to car park, a lot of shops, bars and restaurants. right on the front. Small supermarket within walking distance for supplies, water etc. rooms serviced daily
Stayed in May 2024
Reviewed: 19 May 2024
Kevin
United KingdomNothing all good
Great facility close to beach with a great balcony view.
Stayed in May 2024
Reviewed: 16 May 2024
Colleen
United KingdomBooked inside rooms would have liked to have changed to room with a balcony but hotel is such good value for money it was fully booked
Fantastic location clean rooms helpful staff
Stayed in May 2024
Reviewed: 15 May 2024
Sarah
United KingdomFabulous location!
Stayed in May 2024
Reviewed: 15 May 2024
Allison
United KingdomJust the downhill breakfast. Everything else was great value, great location and comfortable room with fab shower
The breakfast was amazing the first morning, though a bit cold. The next two mornings after it was like the first mornings had been reheated. Wouldn’t do breakfast there again.
Stayed in April 2024
Reviewed: 13 May 2024
Elliot
United KingdomWas difficult getting extra toiletries
Lovely view and good VFM! Staff were very friendly and helpful
Stayed in April 2024
Reviewed: 12 May 2024
Hamid
FinlandWeak breakfast Insufficient room facilities, i.e could have tissue and electric kettle
Location Sea View Design Air conditioning Comfortable beds
Stayed in May 2024
Reviewed: 9 May 2024
Nikki
United KingdomThe only thing we would add, is tea and coffee making facilities in the room. Us Brits do like to have a beverage on tap!
The location is perfect, close to all the bars etc and just across the road from the beach. The rooms are big and spacious and the balconies have a great view. The staff as ever were friendly and very helpful. We will keep on coming back because we love it here
Stayed in May 2024
Reviewed: 7 May 2024
Becky
United KingdomThe water pressure in the shower was great and refreshments in the room, would have been a good addition.
It was clean, great location, the staff were really friendly and helpful
Stayed in May 2024
Reviewed: 7 May 2024
Alcibiadis
United KingdomLocation
Stayed in March 2024
Reviewed: 6 May 2024
Robert
United KingdomArrived and night staff abrasive. Felt very unwelcome.
Location and cleanliness both big positives. Balcony on the shore front away from the madness.
Stayed in May 2024
Reviewed: 2 May 2024
Stephen
IrelandWould have preferred a double bed as that was what I booked.
Lovely, fresh, clean hotel with a pop art character (colourful) and attentiv3e, friendly staff. Great location with great view of the small harbour and beach. Perfect for a basic B&B type stay for a few days. As a three star it ticked all boxes and the breakfast buffet was easily adequate.
Stayed in April 2024
Reviewed: 28 April 2024
Mark
United KingdomRooms can be a little narrow
Best views in Benidorm
Stayed in April 2024
Reviewed: 26 April 2024
Angela
United KingdomWe reported an issue with the toilet when we first checked in room but it didn't get resolved or fixed in the 4 days we were there even though it had supposedly been reported to maintenance
Staff very helpful and friendly. Big shout out to Joshua who we dealt with the most. Very pleasant and helpful
Stayed in April 2024
Reviewed: 25 April 2024
Sharon
SpainNothing . It was great for our stay.
Location, breakfast , decor of the rooms , very comfortable bed and pillows , the view !!! Definitely worth upgrading to the sea view room.
Stayed in April 2024
Reviewed: 24 April 2024
Kay
United KingdomRoom near lift so could hear the lift in the night
Great location, staff very good, checkin very smooth & quick. Room great, bed comfortable, bathroom great
Stayed in April 2024
Reviewed: 19 April 2024
Debra
United KingdomThe bedding was probably a little heavy for the temperatures that we experienced during our stay . A sheet option on the bed would have rectified that .
Location was great very close to the old town for easy access to bars and nightlife. We were literally right on the beach with a fantastic sea view from our balcony.
Stayed in April 2024
Reviewed: 17 April 2024
Dmytro
Czech RepublicBalcony facing other buildings and construction. Noisy after 08:00
Stayed in April 2024
Jennersdorf, Austria
London, UK
Bellaria-Igea Marina, Italy
Schlitters, Austria
Chomérac, France
Bodrum City, Turkey
La Ciotat, France
Batukaras, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content