The executive lounge was ok have been in much better.

Good location and beautiful grounds.

Stayed in May 2024

Nothing really but would suggest putting a chain on the door or a spy hole on the door as we had our doorbell rung in the middle of the night and I wasn’t comfortable opening the door as couldn’t see who was behind it. For security I would recommend this.

We stayed at Red Level which I would recommend as exceptional service everywhere you went. Breakfast was incredible and the two restaurants in the evening served lovely food too. Couldn’t fault it at all and will book again

Stayed in May 2024

Nothing

Liked the room 625

Stayed in April 2024

NOTHING

EVERTHING WAS EXCELLENT

Stayed in April 2024

Many good restaurants in place. Sea waves all the day. VIP lounge better the in other hotels.

Stayed in March 2024

Nothing

Everything

Stayed in April 2024

We paid for the red level but it was more like a kindergarten. It surely must be adults only because paying adult guests will not return if it remains the same

Good location

Stayed in March 2024

The tv wasn’t English and it wasn’t interactive but I called down and the sent a technician to bring a cable so I could get my Netflix off my phone on the tv! The guy was helpful but a hotel of this calibra should have more updated tv. Breakfast was only ok! Not to the rest if the standard of the hotel

Lovely room, very helpful and polite staff, great room service menu,

Stayed in March 2024

Meal in the bar was poor quality. Not a great selection.

Great location. Very clean. Well maintained. Friendly staff. Excellent breakfast.

Stayed in February 2024

Very poor food in lobby restaurant. Also rooms were old, especially our toilet door was uncomfortable when my spouse came in and I was there, all corridor could see me sitting there.

Location and great, helpful staff and super breakfast

Stayed in February 2024

There was a conference on and some facilities were not available- I think they should let you know about this before you check in. WE have stayed at the hotel numerous times and we are always asked if this is our first time- I would think the systems must recognise phone numbers and emails - just something little but can be changed without much effort.

Beautiful hotel in an amazing location with great staff

Stayed in January 2024

None

This type of hotels we can call it a resort with nice decorations and plants all around the place as Marbella vibes, with walking distance to the pavilion and old town. Room was very spacious and comfy with a nice sea view.

Stayed in January 2024

Dated

Location

Stayed in January 2024

Better gym facilities

Location , staff , comfort

Stayed in January 2024

There is nothing I don’t like about the property

Everything about the hotel is absolutely beautiful and the food is amazing

Stayed in October 2023

Location

Car parking and staff

Stayed in December 2023

Nothing

Location and quality of facilities

Stayed in September 2023

We were very lucky to receive an up graded room on arrival. The hotel is beautiful and set in lovely grounds beside the sea. All food taken was excellent, breakfast was a buffet with a good choice of food. The bedroom and throughout the hotel was very clean. Great products in the bathroom and towels could be changed twice daily if required. The bed was very comfortable and the room had plenty of strage. The hotel is in a really good postion and you can easily walk into Marbella town. We found the staff friendly, efficient and very helpful throughout the hotel especially the pool staff and Isobel.

Stayed in October 2023

Lovely Hotel facing the beach. Very professional and helpful staff, they went above and beyond to ensure my stay was perfect. Short walk to the beach was a bonus. Effortless check in and check out.

Stayed in September 2023

Nothing

Such a friendly place

Stayed in September 2023

there was and event OK But did limit some options as we were only there for those nights.

breakfast exceptional variety and staff and atmosphere. location is almost perfect.

Stayed in September 2023

There’s no value in the Mountain View rooms - we upgraded after 2 nights and the sea view rooms vs mountain rooms are chalk and cheese. The prices around the property are a bit wild, the poolside restaurant is nice but hard to justify going to with the prices vs what you can get 300 metres away. The tennis courts were open one day so we walked in to take a few shots and next thing I was signing my name being charged €22 😂 Those kinda things seem unnecessary but what do I know. It seems to go alright…

Beautiful hotel in an ideal location. Just a well oiled machine - breakfast is amazing, rooms are amazing, staff are so nice and helpful. It’s pricey but all those small touches of class add up.

Stayed in September 2023

App wasn’t working for hotel services Limited hot breakfast selection

The staff were amazing. The location excellent

Stayed in September 2023

Spa booking experience was poor and I was unable to book anything and spa reception experience was poor

Location and most facilities

Stayed in September 2023