Floor in dining room needs to be cleaned better ( under tables and around edges). Could small cigarette smoke if in Lower rooms. Be good if we could turn lights on balconies out ourselves.

Friendly staff, helpful and always someone around to ask. Good parking

Stayed in June 2024

Very noisy in the room from the corridor. The doors should be better soundproofed. From 6 AM, you could hear children running in the corridor and slamming doors. As for the latter, door dampeners would be helpful. We always request a room on a higher floor for more quiet, but this time there was a surprise from the corridor.

Very good location if you want to go to Portaventura, plus it's just a 10-minute walk to the beach. Friendly staff. Good, varied food. A very nice addition was the Nespresso coffee maker in the room, although the set was only for two people and the room was for three. A great solution is the showers besiade the luggage storage for people with late flights.

Stayed in May 2024

As the weather wasn’t on our side, we could only use the indoor pool, which was small and you needed to book in advance. And the water was a little cold.

Half way between PortAventura and the beach, so a perfect location for us. Great breakfast, decent size room, big bathroom.

Stayed in April 2024

Queues for breakfast and dinner at pick times were long

Lovely, modern facilities. Nice views from the room and very quiet Food was nice too.

Stayed in April 2024

Had to pay for kettle in room for babies bottles. Found some staff unhelpful. Entertainment only started in bar at 9 for 1 hour.

Close to theme park Pool area lovely Breakfast included

Stayed in April 2024

Pool wasn’t open until 10am and wasn’t heated

Felt very clean, good breakfast choices, friendly staff and onsite shop

Stayed in April 2024

The balcony was small, needed to stand up above concrete panel to see pool view Having to book spa was a little restricting whilst on holiday but very easy to plan around remember to bring swim hat on holidays or can buy at spa €3 Latpe check out was considered by hotel on day of check out but unable to accommodate as fully booked so do not depend on this as guaranteed option to avail of if you have a late flight and need to stay longer than 11hrs in room Hotel is at edge of the strip not at all far to walk to main strip but maybe difficult for those with young family, disablities or aged

Loved the beds and bedlinen comfortable Bathroom very spacious with all toiletaries of good quality available to use i would not have brought from home as quality so good arm chair in bedroom very comfortable to rest and read Bedrooms and hotel in general spotlessly clean housekeeping staff were very courteous Hotel reception staff very professional and helpful fluent in many languages Availed of half board Food was delicious with huge variety and choices changing daily Arrived too late first night to avail of dinner, accommodated to avail of dinner on night of checking out, as had a late flight bike hire kettle hire available from hotel Spa was great to avail of in april Entertainment option available in april

Stayed in April 2024

SPA and good food

Food and spa

Stayed in April 2024

Entertainment was a little old school! But I put that too it being low season! Indoor pool you could only have 40mins in and had to wear a swim cap

Staff were friendly, food was okay but filling! Beds were comfy and location to portaventura is amazing if on a budget

Stayed in April 2024

Jacuzzi too difficult to enter withour guide rail

Jacuzzi in Leisure center needs a guide rail and step to get into it as it is almost impossible for elderly people toenter

Stayed in April 2024

Nice Bedroom and Friendly Relaxed environment.

Stayed in April 2024

Meal times where a bit to busy

Clean, and friendly staff

Stayed in April 2024

Food not the best

Location room bed comfort

Stayed in April 2024

The fact that you have to pay for water at dinner. Is not expensive but i think you should give at least water

Room was clean, great view to the pool, breakfast and dinner was really good but you have to pay for drinks .

Stayed in October 2023

Poor quality of coffee.

Very good place to stay. Great customer service at the restaurant. Great customer care overall, hardworking staff, always ready to assist. Very clean room and very clean hotel overall. Good breakfast and dinner with attention to the details. Good quality food and customer focused staff. Highly recommended.

Stayed in October 2023

we had a half-board and on dinner they ask to pay for water.

the location to the PortAventura, to the beach. The price and the staff.

Stayed in October 2023

slow to be served / not enough staff at bar during evening times

clean hotel , great pool area , kids entertainment and nice breakfast buffet

Stayed in October 2023

Sheets could be refreshed more often to avoid bugs. We were there for 4 nights and they were not changed once. Towels were changed daily.

Very nice, clean hotel situated near attraction parcs and near the beach and city center. Rooms are spacious, hotel has indoor and outdoor pool as well as sauna. and steam bath. Food is great (buffet). Staff is very nice and gives a helping hand.

Stayed in October 2023

Pool tables were a little worn out but still worked. Our glasses in a room didn't get changed, but we made it work.

My husband & I stayed here for our honeymoon. It was a lovely hot, sunny trip. The hotel was a wow downstairs. Food was lovely so much variety. The room was good, spacious bedroom, bathroom, & balcony. We were in a room that was close to the stage but couldn't see much. We had a lovely pool view. Facilities were great, I loved they had an activity board for adults & children. You could tell that the staff really cared. We would love to come back. & the location to the theme parks was amazing. Not far to the town either.

Stayed in July 2023

- sound proofing non existent, cleaners on the hallway makes a lot of noise in the morning - just 4 slow Coffee machines during Breakfast with long waiting - massive crowded Breakfast area - slow and Hot elevators that wereld bussy

- location naar Aventura World Parks - Pool deck - friendly prices of drinks at the pool

Stayed in September 2023

The entertainment. The shows were great, but the sound was too loud. Our initial room was on the left side of the hotel, right above the stage. Mini disco was from 21:00-22:00, followed by a show from 22:00-24:00. And the music was too loud, up on the third floor you felt just like next to the stage. We requested the room to be changed as it was impossible for our 2 year old daughter to sleep and the staff was great and changed it the next day. The food was good, but the options are very much thought for British guests, especially for breakfast. There are other options, of course, but mostly fried sausages, eggs and such

Super clean, great staff, good food, close to the boardwalk/beach. We would like to give a special mention to the staff (from cleaning, entertaining, reception, restaurant) as they were all exceptional.

Stayed in August 2023

Nothing

Everything! We both loved our stay! Our room was perfect and the beds were extremely comfortable. I have to say the animation team made our stay! They were great and kept us entertained for the entire week! Will definitely be back.

Stayed in September 2023

Wonderful staff, very friendly. Food was decent. Free water which is a bonus.

Stayed in August 2023

The pool is not as big as shown on the pictures. The staff should smile a little bit 😃

Location, cleanness, food, spa, animation,

Stayed in August 2023