Madrid , 8, 43840 Salou, Spain
#11 of 62 hotels in Salou
Guests' ChoiceBased on 267 hotel reviews
8.5Cleanliness
8.7
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
9.0
Value for money
8.5
Free WiFi
6.5
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End of dialog contentReviewed: 24 May 2024
Anastasia
BulgariaI did not like at all the breakfast. Please change the receipt of the omelette, as it too sweet and not tasty at all. Also there is lack of fresh vegetables, fruits and croissants also were very fat and not delicious. But overall ignoring the rude lady and breakfast, the hotel is really beautiful and with a great location.
The hotel is really nice. We had a big clean and cozy room. Just one thing that the eucalyptus smelled awful, as it was old, please do not put it in the vase or keep an eye on it. My husband also liked the SPA. The Russian speaking lady Viktoria was also kind and attentive in comparison to Spanish lady in the glasses with the black frame (she was very rude). She screamed at my husband like: ZAPATOOOOOS - and in the 4 star hotel the personnel should speak kind and respectfully to its guests.
Stayed in May 2024
Reviewed: 11 May 2024
Norah
IrelandNothing
Beautiful hotel. Fabulous rooms and very comfortable chairs on the balcony. Great location and breakfast. A big thank you to Beatrice and all the staff. This is our second stay at this hotel and we will definitely be back. 5 star treatment all the way..
Stayed in April 2024
Reviewed: 10 May 2024
Karen
United Kingdomnothing
Stayed in May 2024
Reviewed: 21 April 2024
Jennifer
United KingdomNothing!!
Loved the beautiful rooms and bathroom. Fantastic location and chilled pool area.
Stayed in April 2024
Reviewed: 21 April 2024
Louise
United KingdomNA
This room was beautiful, very spacious, good balcony and the shower was to die for , very impressive
Stayed in April 2024
Reviewed: 20 April 2024
Geir
IcelandVery good breakfast !
Stayed in April 2024
Reviewed: 19 April 2024
Alejandro
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 16 April 2024
Edmundas
LithuaniaEverything was amazing.
Stayed in April 2024
Reviewed: 13 April 2024
Hazel
IrelandTo be honest i was happy with all aspects of the hotel
Staff were very helpful,room was very clean, bathroom was amazing Breakfast was very good
Stayed in April 2024
Reviewed: 12 April 2024
Clare
IrelandThe rooms didn't have any tea making facilities or a bath. The hotel bar and restaurant were all closed. The WiFi was quite poor. I had a massage which was OK but the room was absolutely freezing so it was a poor experience.
Really large and comfortable room. The staff were very friendly and helpful..the hotel is very well located, a short stroll to the beach and a 10 minute walk into the heart of the busier eating spots. A swpie card needed to gain entry to the lift and rooms. 24 hour reception. Nice pool area also.
Stayed in April 2024
Reviewed: 11 April 2024
Jamie
United KingdomChecking out lol.. wanted to stay for longer. Only thing I’d maybe do is have tea / coffee in room?
Stayed here before - friendly staff, lovely room and just perfect location plus NO KIDS! Thank you again for having us… we will be back.
Stayed in April 2024
Reviewed: 30 March 2024
Elaine
SpainThe hotel was immaculately clean, the room was huge and the staff were very friendly.
Stayed in March 2024
Reviewed: 11 March 2024
Gemma
United KingdomWould have liked a bit more variety for breakfast but overall good.
Rooms were a brilliant size, staff were friendly and helpful.
Stayed in March 2024
Reviewed: 16 January 2024
Lorraine
IrelandThe hotel was amazing right in the centre of everything with an amazing spa and the rooms were stunning full waterfall shower in the room plus they are upgrading more rooms that should be completed by February 😊. Victor was amazing on the front desk so helpful and genuinely so good humoured which is very hard to find nothing was to much trouble 😀 I can't wait to go back see you soon victor 😊
Stayed in December 2023
Reviewed: 3 January 2024
Lisa
New ZealandThere is an overwhelming fragrance of the hotel when you walk in the door, like insense burning. Our room had quite a bad smell coming up through the drains due to rain. The staff did action this as soon as we told them by placing a bleach down the drain which stopped the smell for 24hrs but it did come back which wasnt pleasant. I booked the hotel for the spa however it is tiny and in the basement of the hotel. Not very comfortable when there is 3+ people using it.
Loved the location of the hotel - very central to get around and close to the beach. Staff were also amazing from the moment we checked in to leaving. Bed was very comfortable.
Stayed in October 2023
Reviewed: 1 January 2024
Raúl
United KingdomWiFi connection was non-existent. It didn't get to our room. Breakfast needs more vegetarian options.
Great room with an amazing shower. The staff was very nice.
Stayed in January 2024
Reviewed: 24 December 2023
Janne
FinlandWater kettle would have been nice.
Reading lights were good. Room size and shower good.
Stayed in December 2023
Reviewed: 16 December 2023
Hristo
BulgariaPillow
Location, space
Stayed in December 2023
Reviewed: 8 December 2023
Alan
United KingdomNothing
Very big room with walking shower
Stayed in December 2023
Reviewed: 16 November 2023
John
United KingdomLocation
Stayed in November 2023
Reviewed: 8 November 2023
Sharon
IrelandNothing
The staff were amazing the guy on reception gave us a fabulous room because we arrived very early and room wasn’t ready
Stayed in November 2023
Reviewed: 6 November 2023
Cassie
United KingdomI stayed on a Sunday night and unfortunately the spa facilities are not open on Sunday afternoons or all day Monday so I was not able to use these facilities.
Very clean, modern and spacious rooms.
Stayed in November 2023
Reviewed: 6 November 2023
Denise
United KingdomNo bar area, we like to have a late night drink after the day out. The staff would oblige and make us whatever we wanted but we then had to take it up to our rooms to drink
Nice big room and bathroom, nice pool area , nice and quiet
Stayed in November 2023
Reviewed: 31 October 2023
Mohammad
KuwaitThe room was very spacious, the reception guy was so friendly and welcoming
Stayed in October 2023
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