Plaza de Catalunya, 19, Ciutat Vella, 08002 Barcelona, Spain
#11 of 584 hotels in Barcelona
Guests' ChoiceBased on 1443 hotel reviews
9.3Cleanliness
9.4
Comfort
9.4
Location
9.9
Facilities
9.2
Staff
9.8
Value for money
8.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Mihai
RomaniaNo specific to mention
Location, hotel staff very friendly.
Stayed in May 2024
Reviewed: 26 May 2024
Virendra
CanadaNo complaints at all
Very friendly staff,room was upgraded for free,buffet breakfast was very good. Hotel location is excellent with views of the square from my room and everything was within walking distance from the hotel. While the hotel is located very close to the square there was no noise issue.
Stayed in May 2024
Reviewed: 26 May 2024
Ballapuram
United StatesTOO MANY LIGHT SWITCHES WITH CONFUSING COMBINATION. EVEN ON 4TH DAY WE WERE FIDDLING WITH SWITCHES.
EVERYTHING WENT WELL. THE STAFF IS EXCEPTIONAL. EVEN THOUGH LOCATED AT A BUSY PLAZA, ROOM AND THE HOTEL ITSELF WERE VERY QUIET.
Stayed in May 2024
Reviewed: 26 May 2024
Mark
United KingdomWe could not open the windows in the room
Stayed in May 2024
Reviewed: 25 May 2024
Nora
JordanNOTHING!
Everything ! starting with the extremely welcoming staff at the reception to the location which is SUPER; close to main attractions and the room overlooks Plaça Catalunya.We were offered an upgrade to a larger room which made our stay superb! A clean and safe hotel with many surprising daily gestures until the last minute.A very special thank you to Amin and Othman and to the reception team.Definitely recommended.
Stayed in May 2024
Reviewed: 23 May 2024
Elizabeth
United StatesWe had a terrace with a wonderful view of the city. The staff were so kind and considerate.
Stayed in May 2024
Reviewed: 22 May 2024
Zoran
Switzerland--
Staff at the reception and in the restaurant very kind and helpful, opposite to the Plaça de Catalunya, bus station in front, also for tourist tours bus
Stayed in May 2024
Reviewed: 20 May 2024
Tevfik
TurkeyA bit expensive ..
Place of hotel, kind personel, clean, good free breakfast
Stayed in May 2024
Reviewed: 20 May 2024
חתן
IsraelI think the room should have electricity sockets next to the bed night stands, we used an extension from the wall in front of the bed. No visitors to the room after 23:00 as they lock the hotel and only guests can enter or go out.
Amazing service during all our stay, kind staff. Everything was dealt with rapidly after talking with reception. Definitely recommend!
Stayed in May 2024
Reviewed: 11 May 2024
Thomas
United KingdomThe location was great and the hotel was really modern and clean. The best thing, of which there is no doubt, was the staff. Super friendly and helpful and a big shoutout to Emin who helped make our stay perfect!
Stayed in May 2024
Reviewed: 10 May 2024
Krukowski
CanadaNone
Location
Stayed in May 2024
Reviewed: 8 May 2024
Aaron
AustraliaNil
Great location. Central to everything. Comfortable room with views over the plaza. Staff and service was amazing. Onsite restaurant was one of the best we’ve ever eaten in.
Stayed in May 2024
Reviewed: 7 May 2024
Jonathan
United StatesClean great service big rooms hotel rooms in space I’ve stayed here twice now it’s location at plaza Cataluña can’t be beat free champagne too what can’t you love about this place
Stayed in May 2024
Reviewed: 7 May 2024
Anna
United KingdomNothing
The location and the amazing staff
Stayed in May 2024
Reviewed: 7 May 2024
Joanna
United KingdomNothing
Great views, spacious, clean, stylish
Stayed in May 2024
Reviewed: 6 May 2024
Paul
United StatesNothing
Customer service, amenities, and comfort. Perfect location
Stayed in April 2024
Reviewed: 6 May 2024
Boling
United Statesnone
best location
Stayed in May 2024
Reviewed: 6 May 2024
Laurie
United StatesStaff was amazing and went beyond our expectations
Stayed in May 2024
Reviewed: 5 May 2024
Christopher
United KingdomGreat location.
Stayed in May 2024
Reviewed: 3 May 2024
Lynda
NetherlandsNo comment.
The location is conveniently accessible . Receptionists and staff are extremely helpful and pleasant. Beyond my expectations, services are top notch. Very recommendable!
Stayed in May 2024
Reviewed: 3 May 2024
Chagit
IsraelEverything was great! The staff were extra kind and want to make your stay perfect
Stayed in May 2024
Reviewed: 2 May 2024
Networker2020
GermanyThe so called lounge for premiere customers was a mess. Theoretically freecchampaigne and tasty snacks all day,in reality it was a trash bin.. catered to a handful peope , but whe sandwiches were gone and drinks and a single bottle of cava were gone... the it was just a catering free lounge..
The location is probably the best you can get in Barcelona. Right at Placa Catalunya, with noise protection windows, great beds, comfy rooms..
Stayed in April 2024
Reviewed: 1 May 2024
Haleema
United KingdomThe staff was very helpful and accommodating. Plus, the location is just cherry on top. 🙏🏻
Stayed in May 2024
Reviewed: 30 April 2024
Patricia
United StatesOur shower door didn’t close great so the bathroom floor was away wet.
Loved the staff and the location.
Stayed in April 2024
Bratislava, Slovakia
Kreuzlingen, Switzerland
Terni, Italy
Cuenca, Ecuador
Guangzhou, China
Sanur, Indonesia
Flores, Guatemala
Kandy, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content