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Reviews of Only YOU Hotel Atocha 4 stars

Paseo de la Infanta Isabel, 13, Retiro, 28014 Madrid, Spain

#25 of 441 hotels in Madrid

Guests' Choice

Review score

Based on 1920 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lots of young people, good food, hip vibe, comfortable room, great breakfast

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    I would come again
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I needed an iron that had to ask for

    Comfortable bed, spacious bathroom, plenty of amenities, easy access to every destination.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Fantastic!
    • Leisure trip
    • Solo traveller
    • Small Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The service is very good and helpful - cava as a welcome drink -

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    A beautiful warm & welcoming hotel, with a fabulous location - what more could you want?!
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 4 nights

    Nothing!

    Fantastically welcoming staff and some great recommendations for dinner (big shout out to Esther!) . Good location, although a 20 min walk to get into the main center, its a simple route and you always have the ability to get the metro directly outside the hotel. Taxi's are plentiful but beware the hotel is on the junction of a main road, so sometimes difficult for them to stop., better to walk around the corner slightly. The desk staff even advised us to go a little later for breakfast the first night we stayed, as they had a large business contingent in the hotel who would be using it between 7am and 8am - a great suggestion which avoided disappointment of a noisy / busy breakfast! A real sense of "make yourself at home"- can't wait to return :)

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Double or Twin Room
    • Stayed 1 night

    The construction zone happening outside the front door.

    Location next to train station was excellent and quiet central.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Fabulous!!
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had a small misunderstanding regarding our stay later on again in the week on our return to the UK but it was resolved,

    Breakfast was superb, so much choice and excellent quality too.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Very lovely hotel, very comfortable and with great staff. Location is 10/10 but the price too high
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    The only downsize was the price: for how the hotel is lovely, 217 Eur per night is a bit too expensive.

    Very lovely hotel with excellent staff. The location could not be better, as tube station is one minute away, there are several bus stations a few minutes away and of course Atocha train station is very close. You are walking distance from the museums and the El Retiro Park. The area is residential which I consider a plus, as it wasn't as busy and noisy as the Centro. Very comfortable as the lobby is lovely and has a both a bar and a bakery, plus the restaurant on the top floor is good, we ate there twice. Our room was of good size and the bed was comfortable. We particularly loved the spacious shower. Staff was great, very kind and very responsive.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Brilliant hotel with lots of amenities close to Atocha station and Retiro park!
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Gym was pretty underwhelming in terms of equipment and weight available, but this is true for most hotel gyms.

    Room was nicely presented, modern and comfortable. Location was conveniently close to Atocha station and Retiro park. Breakfast was superb, options for all tastes and diets!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    a wonderful first experience at Only You.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing not to like.

    very stylish boutique hotel. spacious & comfortable. Breakfast bakery useful for guests on room only.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Lovely hotel, good location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The cooked breakfast was cold when it was delivered to our room. Reception removed the charge though.

    Good location. Friendly, helpful staff. Comfortable, clean, spacious room, good shower. Safe, kettle and minibar much appreciated.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Great hotel near the Atocha train station
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Outside work going on around the hotel

    Very friendly and efficient staff. Great rooftop restaurant with fantastic views!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing stay! 100% recommended

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Great place near Atocha train station.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent service. Friendly, helpful staff. Excellent breakfast. Comfy bed. Nice details!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    A truly great home away from home
    • Business trip
    • Group
    • Small Double or Twin Room
    • Stayed 2 nights

    The Only You in Atocha is a nice size hotel with very friendly staff and very good, well equiped rooms. The breakfast may be somewhat expensive but it is quality and quantity is fantastic. The location is good even if the old centre is 30/45 minutes walk.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Great staff, attention to details and very comfortable rooms
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, things ran out and we’re not replenished for a long time, we didn’t notice much variety either

    Our room was impeccable and had access to a balcony with great views, hotel lobby is very nice

    Stayed in April 2024

  • Reviewed: 15 May 2024

    10
    Amazing hotel in amazing location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff was very welcoming and breakfast was of incredible quality and variety

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    A stylish and comfortable stay, walkable to train & Madrid’s beauty
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    The location was excellent for a quick stay leaving from Madrid. The front desk staff and concierge were welcoming and enthusiastic when greeting these weary travelers

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    A fun and very pleasant hotel with impeccable service, and a breakfast that's simply divine,
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Improved markings to front door during city sidewalk work.

    A beautiful & convenient location to museums. El Retiro, all the fun neighborshood of Barrio de las letras, Lavapies, Salamanca…and Atocha train station for our bullet train ride to Barcelona.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Great and comfortable stay in Madrid
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights

    Just that the morning coffee in the buffet on the 7th floor is only Nespresso capsules rather than a bit more upscale option, but still breakfast is very good with a broad selection of food.

    A very cosy and nicely located hotel - very close to Atocha metro station (Line 1). Nice breakfast options with ability to eat downstairs in a walk-in restaurant or a buffet breakfast on the 7th floor. Even though lots of construction work is being performed in the vicinity of the hotel, the noise insulation is very good. Very nice gym. The price to quality ratio in this hotel is 10/10.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    Staff were amazing and friendly and couldn't do enough to help. Love the small touches in the room like hair straighners and toiletries.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Funky hotel by art galleries with lovely staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Slightly further out of the main centre but very close to the art galleries and huge park. Metro right outside which was easy to use. Could walk into centre if you fancied a stroll.

    Nice vibe with the exposed brickwork and cool prints on wall. Comfortable bed and nice big shower. I liked the nespresso machine in room and pump dispensers of the toiletries. Exceptionally pleasant and helpful staff. Water and sweets available in lobby.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    N/A

    The staff was absolutely excellent! Everyone was so kind and helpful!! Mercedes at the concierge desk was AMAZING and we are so grateful for all of her help!!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Funky hotel, great location for walking to everything, helpful friendly staff, highly recommend.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    If only we had known there was a roof top bar! 🤣

    Great location, friendly staff.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Amazing location, close to main train station but clean and pleasant, amazing breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Amazing location, close to main train station but clean and pleasant, amazing breakfast, rooftop restaurant and lobby bar

    Stayed in May 2024

Showing 1 – 25

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