Paseo de la Infanta Isabel, 13, Retiro, 28014 Madrid, Spain
#25 of 441 hotels in Madrid
Guests' ChoiceBased on 1920 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.3
Staff
9.5
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 29 May 2024
Tim
United StatesLots of young people, good food, hip vibe, comfortable room, great breakfast
Stayed in May 2024
Reviewed: 29 May 2024
Stoyanka
United StatesI needed an iron that had to ask for
Comfortable bed, spacious bathroom, plenty of amenities, easy access to every destination.
Stayed in May 2024
Reviewed: 29 May 2024
Virginie
FranceThe service is very good and helpful - cava as a welcome drink -
Stayed in May 2024
Reviewed: 28 May 2024
Rachel
United KingdomNothing!
Fantastically welcoming staff and some great recommendations for dinner (big shout out to Esther!) . Good location, although a 20 min walk to get into the main center, its a simple route and you always have the ability to get the metro directly outside the hotel. Taxi's are plentiful but beware the hotel is on the junction of a main road, so sometimes difficult for them to stop., better to walk around the corner slightly. The desk staff even advised us to go a little later for breakfast the first night we stayed, as they had a large business contingent in the hotel who would be using it between 7am and 8am - a great suggestion which avoided disappointment of a noisy / busy breakfast! A real sense of "make yourself at home"- can't wait to return :)
Stayed in May 2024
Reviewed: 27 May 2024
Tony
AustraliaThe construction zone happening outside the front door.
Location next to train station was excellent and quiet central.
Stayed in May 2024
Reviewed: 26 May 2024
Terry
United KingdomWe had a small misunderstanding regarding our stay later on again in the week on our return to the UK but it was resolved,
Breakfast was superb, so much choice and excellent quality too.
Stayed in May 2024
Reviewed: 26 May 2024
Maria
United KingdomThe only downsize was the price: for how the hotel is lovely, 217 Eur per night is a bit too expensive.
Very lovely hotel with excellent staff. The location could not be better, as tube station is one minute away, there are several bus stations a few minutes away and of course Atocha train station is very close. You are walking distance from the museums and the El Retiro Park. The area is residential which I consider a plus, as it wasn't as busy and noisy as the Centro. Very comfortable as the lobby is lovely and has a both a bar and a bakery, plus the restaurant on the top floor is good, we ate there twice. Our room was of good size and the bed was comfortable. We particularly loved the spacious shower. Staff was great, very kind and very responsive.
Stayed in May 2024
Reviewed: 26 May 2024
David
United KingdomGym was pretty underwhelming in terms of equipment and weight available, but this is true for most hotel gyms.
Room was nicely presented, modern and comfortable. Location was conveniently close to Atocha station and Retiro park. Breakfast was superb, options for all tastes and diets!
Stayed in May 2024
Reviewed: 23 May 2024
Vandana
United KingdomNothing not to like.
very stylish boutique hotel. spacious & comfortable. Breakfast bakery useful for guests on room only.
Stayed in May 2024
Reviewed: 21 May 2024
Gill
United KingdomThe cooked breakfast was cold when it was delivered to our room. Reception removed the charge though.
Good location. Friendly, helpful staff. Comfortable, clean, spacious room, good shower. Safe, kettle and minibar much appreciated.
Stayed in May 2024
Reviewed: 20 May 2024
John
United StatesOutside work going on around the hotel
Very friendly and efficient staff. Great rooftop restaurant with fantastic views!
Stayed in May 2024
Reviewed: 19 May 2024
Luis
United StatesAmazing stay! 100% recommended
Stayed in May 2024
Reviewed: 18 May 2024
Jeanne
ColombiaExcellent service. Friendly, helpful staff. Excellent breakfast. Comfy bed. Nice details!
Stayed in May 2024
Reviewed: 15 May 2024
Johan
NetherlandsThe Only You in Atocha is a nice size hotel with very friendly staff and very good, well equiped rooms. The breakfast may be somewhat expensive but it is quality and quantity is fantastic. The location is good even if the old centre is 30/45 minutes walk.
Stayed in May 2024
Reviewed: 15 May 2024
Jonathan
ChileBreakfast, things ran out and we’re not replenished for a long time, we didn’t notice much variety either
Our room was impeccable and had access to a balcony with great views, hotel lobby is very nice
Stayed in April 2024
Reviewed: 15 May 2024
Gonzalo_cc
GermanyStaff was very welcoming and breakfast was of incredible quality and variety
Stayed in May 2024
Reviewed: 13 May 2024
Monique
United StatesN/a
The location was excellent for a quick stay leaving from Madrid. The front desk staff and concierge were welcoming and enthusiastic when greeting these weary travelers
Stayed in May 2024
Reviewed: 11 May 2024
Enrique
United StatesImproved markings to front door during city sidewalk work.
A beautiful & convenient location to museums. El Retiro, all the fun neighborshood of Barrio de las letras, Lavapies, Salamanca…and Atocha train station for our bullet train ride to Barcelona.
Stayed in May 2024
Reviewed: 11 May 2024
Marcin
PolandJust that the morning coffee in the buffet on the 7th floor is only Nespresso capsules rather than a bit more upscale option, but still breakfast is very good with a broad selection of food.
A very cosy and nicely located hotel - very close to Atocha metro station (Line 1). Nice breakfast options with ability to eat downstairs in a walk-in restaurant or a buffet breakfast on the 7th floor. Even though lots of construction work is being performed in the vicinity of the hotel, the noise insulation is very good. Very nice gym. The price to quality ratio in this hotel is 10/10.
Stayed in May 2024
Reviewed: 10 May 2024
Lisa
United Kingdomnothing
Staff were amazing and friendly and couldn't do enough to help. Love the small touches in the room like hair straighners and toiletries.
Stayed in May 2024
Reviewed: 10 May 2024
Zoe
United KingdomSlightly further out of the main centre but very close to the art galleries and huge park. Metro right outside which was easy to use. Could walk into centre if you fancied a stroll.
Nice vibe with the exposed brickwork and cool prints on wall. Comfortable bed and nice big shower. I liked the nespresso machine in room and pump dispensers of the toiletries. Exceptionally pleasant and helpful staff. Water and sweets available in lobby.
Stayed in May 2024
Reviewed: 7 May 2024
Michal
United StatesN/A
The staff was absolutely excellent! Everyone was so kind and helpful!! Mercedes at the concierge desk was AMAZING and we are so grateful for all of her help!!
Stayed in May 2024
Reviewed: 7 May 2024
Anne
United KingdomIf only we had known there was a roof top bar! 🤣
Great location, friendly staff.
Stayed in May 2024
Reviewed: 7 May 2024
Alexei
SpainAmazing location, close to main train station but clean and pleasant, amazing breakfast, rooftop restaurant and lobby bar
Stayed in May 2024
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