Carrer de San Jaume 5, 07012 Palma de Mallorca, Spain
#8 of 114 hotels in Palma de Mallorca
Guests' ChoiceBased on 117 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.7
Facilities
9.3
Staff
9.7
Value for money
8.6
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Jesper
SwitzerlandThey could have had a small pool and while the dark colors concept is cool, it almost gets a bit too dark.
Staff was excellent, interior was cool and location superb. Very comfortable beds and nice bath tub for a couple.
Stayed in May 2024
Reviewed: 9 May 2024
Andrea
United KingdomOnly one loo roll in the toilet at any time!!
Friendly staff. Brilliant location. Very comfy bed.
Stayed in May 2024
Reviewed: 2 April 2024
Nauria
United KingdomThe doors at the hotel are quite heavy so you can hear other guests coming in and out of rooms.
The decor, service and location.
Stayed in March 2024
Reviewed: 12 March 2024
Gulnur
KazakhstanThe best hotel, great staff, delicious breakfast, location right in the city center.
Stayed in March 2024
Reviewed: 19 February 2024
Jordan
PolandHard to say anything bad about this place. Could be cheaper :)
It is a quiet and beautiful hotel, very boutique! If you seek for a luxury shelter with excellent location, walking distance to Cathedra, shopping avenue and dozens of great tapas bars and fine restaurants, I would highly recommend this hotel.
Stayed in February 2024
Reviewed: 12 February 2024
Kaylin
ItalyThe empty paining frame in the bathroom.
I loved the Moroccan theme and the aromas throughout the hotel. The bed is super comfortable and makes for the best sleep! The bath allows for a total wind down of the body and mind. The staff are incredibly friendly and attentive.
Stayed in February 2024
Reviewed: 7 January 2024
Ambassador
United KingdomNot all the facilities were open - restaurant was closed the night we arrived. The bar never opened. Aircon was switched off for the season. TBH, the decor was tired and the place needs a refresh. Overall, a 4 star, not a 5 star experience, and therefore over priced.
Location is hard to beat. The place is built for romance. Breakfast was very good.
Stayed in January 2024
Reviewed: 17 November 2023
Karen
IrelandIf you have poor eye sight then you may struggle with the dark interiors !
Quirky & sumptuous
Stayed in November 2023
Reviewed: 16 November 2023
Daniel
SpainCan't really think of anything besides the beautiful bathtubs that would probably be a catastrophe for older travelers to turn money the faucet. Hey, but that's the price you pay for style and design.
The ambience of a true boutique hotel was simply fabulous! Each floor had a single room in our block and that made it simply quaint and special. The lighting and the decor bring out your inner Goth! 😎 Very good front desk service and overall support. Definitely will be back!
Stayed in November 2023
Reviewed: 23 October 2023
Morna
United KingdomIt was all very nicely done, would have been amazing if you were able to use the small pool in the inner courtyard as a dip pool or jacuzzi. I did think on balance that it was expensive in comparison to nearby hotels, but it is boutique and w had an excellent stay
lovely buffet and cooked menu, served in a beautiful inner courtyard with great coffee . Decor was gorgeous throughout and the the bar in the hotel was lively late in the evening a great way to end your night Brilliant location, quiet yet very central, lovely staff
Stayed in October 2023
Reviewed: 16 October 2023
Danielle
United StatesThe only thing I would have liked was more hotel amenities. Like your sister hotel from a pool, larger eating area with more options.
The people and service were amazing - the front desk staff were pleasant and very welcoming.
Stayed in October 2023
Reviewed: 5 October 2023
Greta
IcelandWe were staying at this hotel for the second time. Wonderful in every way. The room is a dream and we got an upgrade, Cava and sweets. Thank you very much for a wonderful stay!
Stayed in September 2023
Reviewed: 12 September 2023
Deborah
United Arab EmiratesNothing
The cutest quirky boutique hotel ever..Stunning decor , Moroccan influence with a touch of flair .. Moody, dark with amazing ambience ! Beautiful touches in the room , slipper and creams in the turn down service ! Personal note to welcome us ! Great location in the center of town..
Stayed in September 2023
Reviewed: 7 September 2023
Jody
SpainAbsolutely stunning decor , fantastic location , very boutique style
Stayed in September 2023
Reviewed: 2 September 2023
Tracy
United KingdomSnack menu for the restaurant wasn’t on offer and would have been ideal in the storm but only minor because of the weather when we stayed.
The location is perfect The decor is beautiful as per the photos Day beds are super comfortable Breakfast is buffet and hot options
Stayed in August 2023
Reviewed: 24 August 2023
Andrew
United KingdomWe unfortunately had many ants in our room (4) and this made us feel rather uncomfortable. When making the staff aware they got us another room for the night and housekeepers came in and cleaned our room. Unfortunately with the heat ants still appeared in the room but the hotel gave us a bottle of champagne to say sorry. And I suppose that’s the 5 star touch.
Lovely property and amazing staff
Stayed in August 2023
Reviewed: 21 August 2023
Marc
SwitzerlandThere is no pool. The sister hotel a few streets away however is however granting access to their pool for guests of this venue.
Stunning venue. I love the atmosphere of this hotel. Each room seems to have a different vibe. Number 8 was my personal favourite of the ones I saw. Breakfast is rather small but fresh and delicious. Staff is very friendly and attentive. Awesome location to explore the city from.
Stayed in August 2023
Reviewed: 20 August 2023
Nick
NetherlandsA true experience! First class staff, atmosphere and decor!
Stayed in August 2023
Reviewed: 7 August 2023
Mihai
RomaniaNo parking, poor breakfast, a lot of noise at night
Room s big and nice
Stayed in August 2023
Reviewed: 6 August 2023
Namig
AzerbaijanBreakfast
Stayed in August 2023
Reviewed: 6 August 2023
Kelsey
United StatesWould be nice to have parking options on site or a voucher for the public lot.
Elegant hotel on a nice quiet street, moments from shopping and bustling old town streets. The courtyard is a beautiful space in which to enjoy a delightful and extensive breakfast. Our room was perfect- spacious, beautiful decor, large bathroom with a fantastic soaking tub (we loved it!). We stayed in a room with a day bed which was a perfect place for a siesta in the afternoon. The air conditioning was epically good- such a rarity in the Mediterranean in general. Staff was wonderful. Would come back again anytime we visit Mallorca.
Stayed in August 2023
Reviewed: 14 July 2023
Warren
United KingdomBreakfast needs a little work!
Staff were amazing and room was super cool
Stayed in July 2023
Reviewed: 30 June 2023
Nicholas
United KingdomExcellent selection of fresh fruits, meats, cheeses, yoghurt, and cooked breakfasts a la carte if you wished.
Stayed in June 2023
Reviewed: 28 June 2023
Rafał
Polandnothing
everything perfect and unique; we will definitelly return
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content