There's no water pressure so using the toilet and the shower was a challenge. The internet was also not very reliable.

The location was perfect, right in front of the plaza the Spain. The room was comfortable and clean.

Stayed in May 2024

nothing

The location is very near to plaza de espana. can walk to real alcazar seville too

Stayed in May 2024

Bar closed 2 out of 3 days unable to get a drink when returning to hotel

Very clean and helpfull staff

Stayed in May 2024

No netflix

Quick check out

Stayed in May 2024

Poor internet connection in the room, no coffee/tea maker or complementary water (it was a deluxe room).

The staff at the reception and cafeteria were nice. The cappuccino was good..

Stayed in May 2024

Nothing in particular

The location was very convenient The staff was kind The room was clean

Stayed in April 2024

Nice clean and very peaceful.

Location is very good.

Stayed in May 2024

A bit far to walk to the old town

The beds were comfortable the facility clean.

Stayed in April 2024

Mae was very helpful

Stayed in April 2024

The covers were too warm for the nice April weather.

Good location next to plaza de Espana, clean, convenient beds, ironing board and iron иin the room. The price was high because it was the night of opening of la feria de abril, nevertheless better than other hotels.

Stayed in April 2024

No kettle and tea and coffee in the room.

Good location.

Stayed in March 2024

The room doesn't have a good isolation and we could hear people snoring in the other room plus other noises. The room itself was very outdated as well and the AC wasn't good.

The hotel has a good location and the staff are helpful.

Stayed in March 2024

Location was excellent to visit plaza España and around 20 min walk to the catedral

Stayed in March 2024

Thé breakfast was bit expensive

Clean, and nice view to Parque España , quick and easy to reach

Stayed in March 2024

Furniture is outdated, no kettle, no coffe/tea in room, hotel needs renovation, uplifting

Location, cleanliness, size of the room, bathroom

Stayed in March 2024

Front staff member that checked us in; Seemed uninterested in welcoming us or providing us anything but a key to our room

Location

Stayed in March 2024

The lobby bar/coffee bar wasn't open (Seasonal?) There are no tea/coffee facilities in the rooms The thermostat in the room has no instructions

An excellent, relatively central hotel which is close to most amenities & not hundreds of miles from attractions etc. Entry to the building is via stairs or a ramp, which is handy. The reception area is a large, spacious area with clear white flooring & a seating area. Staff spoke good English & seemed extremely patient, polite & helpful. Breakfast is also served in a restaurant style area on the same floor. Nothing fancy but a decent choice (continental + cereal etc) & a nice clean seating area is good enough for me. Upper floors are accessible via two lifts or stairs & room entry is via key card. My room was surprisingly spacious with a similarly large ensuite shower/bathroom. Despite facing a relatively busy road, the room was basically silent with the window closed. My large double bed was extremely comfortable & housekeeping was in every day. There's a safe in each room & a wall mounted TV but I didn't use it. I also felt that my stay was excellent value for money. Overall, I really enjoyed my stay & would use this place again!

Stayed in February 2024

The electrical sockets are worn out and all needed replacing - I couldn't charge my laptop or my phone or my partner's phone using them, without a great deal of 'wiggling' to get a charge through - sometimes an overnight charge added 0% to the existing battery charge - which can ruin an entire day. It was a very big deal - the rest of the hotel was fine, no problems.

Everything was of a good standard and met expectations, apart from the electrical sockets which were old, worn out and need replacing - if you want to charge a phone or a laptop from them without holding the cable by hand to keep it charging.

Stayed in February 2024

Good location close to the Plaza de España and San Bernardo station for trains and the airport bus

Stayed in February 2024

A bit outmoded

Best location

Stayed in January 2024

The hotel is fine but a kettle for tea and cofee wil be nice

It is very well located ( close to the Plaza Spain) and you can walk ( 25 min) to the main atractions. The garage is ok for a small car

Stayed in January 2024

My room was next to the technical room of the cleaning personnel - it was a bit disturbing in the morning since they needed to work and it was a bit noisy behind the door.

Modern and clean room, very cozy bed, good heating system, helpful staff members, diverse breakfast options and available take-away for early check-outs, good location - walking distance to the city center, amazing Plaza de Espana is very close.

Stayed in January 2024

No coffee set inside, kettle would be very much appreciated. Quite pricy for the old style room. Leaking toilet.

Great location and staff. Comfortable bed. Free parking spots available close to the hotel

Stayed in December 2023

Duvet is not clean. The night temperature was around 2-3 degree, however Air conditioning is not working good. Air conditioner gave out cold wind even setting 30 degrees.

Location is very good. Staffs are nice.

Stayed in December 2023