The property is relatively expensive but this was expected given the location.

Fabulous location. Walking distance to everything one would want to visit in San Sebastian, including some excellent restaurants (Michelin Star restaurants included) within walking distance. La Concha beach is right across the road from the hotel and the hotel itself has a very good restaurant. The staff is friendly and helpful. We felt very comfortable.

Stayed in May 2024

Rooftop bar is only open a couple of nights per week

Location is excellent, the room was spacious and furniture was comfortable. The rooftop bar area had a great view

Stayed in April 2024

Not sure I can think of z anything that I didn't like.

The location was great, the staff was friendly and courteous, the breakfast was delicious as well as the cafe meals and pinxtos. It's close to so many restaurants and eateries and of course La Concha Beach.

Stayed in April 2024

Lovely hotel, really great quality rooms and furnishings and fabulous location in old town. Would definitely use this hotel again. Great breakfast too.

Stayed in May 2024

That we had to leave

Clean and beautiful place. The staff very professional

Stayed in May 2024

Nothing

We liked everything, it was fabulous for a 4 star hotel it was better than some 5 star hotels we have stayed in. We stayed in a historical room on the top floor which had views to the square and town and a little balcony you could step out on to. These are much bigger than the rooms overlooking the sea. It was spotlessly clean and very comfortable. The roof terrace was great for drinks and listening to some chill out music with views across to the sea.

Stayed in April 2024

Pool is only 0.7 m deep and not suitable for swimming. Standard rooms are rather small (no place for luggage). Rooftop Terrace opening hours rather limited in Mai (ref: weather was not great though).

Centrally located directly in the old town of San Sebastián / next to Aquarium/ beach. Nice lobby - staff very welcoming & helpful. Beach Town service. Roof Top Terrace with great scenic view: on beach, mountain, ocean. Nice restaurant/cafe in the hotel for coffee or snacks. Nice interior of the hotel and the rooms. 24 h room service (I did not make use of it though). We booked transfer service from Bilbao Airport: everything went smooth and nice quality (car/driver).

Stayed in May 2024

It’s a little difficult to find by car. You must navigate narrow confusing streets - follow the hotel’s instructions.

Great location in the old town. Just steps from the best pintxos bars. The hotel is well restored and has a modern vibe in an old beautiful Baroque building on a quiet square.

Stayed in May 2024

Nothing it was perfect

Perfect location and the staff were exceptional

Stayed in May 2024

Bathroom a bit small Need to request turn down service. Swimming pool is more for a quick dip rather than a swim.

Fantastically located hotel in heart of Old Town Beautiful room, v clean and comfortable What’s app service to front desk excellent. Nothing too much trouble.

Stayed in April 2024

No iron in the room or hair conditioner in the shower

Clean, quiet, well located

Stayed in April 2024

The pillows were rock hard … everything else was perfect

No breakfast taken but the location was excellent

Stayed in April 2024

The price was a little high for the room

Amazing staff, beautiful design, very chic touches. Incredibly welcoming in a wonderful location.

Stayed in April 2024

Nothing

Everything.

Stayed in April 2024

Directions to get into hotel as needed to go via a no entry pedestrian area to reach hotel. Then car parking is not on site.

Clean comfortable, good helpful staff

Stayed in April 2024

Nothing ! yea

Everything!

Stayed in April 2024

Our bedroom faced the port and whilst the views were fantastic, it appears to the local hangout for kids partying to early morning. Noisy! The trend of hotels these days is to have soap, etc chained down and refillable, whilst I support and like the waste not and reduced plastic approach, I do think if you’re paying this amount of money for a hotel a few luxuries should be offered. At the very least some body cream and a small vanity set.

Overall a lovely modern hotel in the old town with a really helpful and friendly team. Large comfortable bedrooms with fantastic location.

Stayed in April 2024

Beautifully maintained. Excellent service. Great food Best location in old city.

Stayed in March 2024

Beautiful hotel situated in a great location for pintxos bar hopping in Old Town. Our room had an amazing view of the beach. We felt instantly at home the moment we got in. All the staff were great as well!

Stayed in March 2024

Parking was a bit pricey.

The view is spectacular. The staff was extremely welcoming and friendly.

Stayed in March 2024

Nothing at all, fab all round.

The location was fantastic, from the 1st day the staff went above and beyond to ensure we had a fantastic time, including leaving a bottle of fizz in our room for my wife's 50th birthday. The bar/restaurant staff were so polite, always smiling, couldn't do enough for us.

Stayed in March 2024

View was fantastic

Stayed in March 2024

Breakfast (even continental) was not included.

Fantastic location with a view to the bay. Cafe/Restaurant in the hotel. Amazing terrace on the roof, exclusive to the guests. Staff was very helpful.

Stayed in March 2024

Nothing-it’s scary driving down roads that you aren’t familiar with. Seemed like some roads were off limits so we were scared of that but the video helped.

Beautiful spot with great amenities and a wonderful view of the water.

Stayed in March 2024