Nothing

Beautifully maintained! Friendly and welcoming atmosphere. Centrally located - convenient!

Stayed in May 2024

Restaurant next to hotel

Location

Stayed in May 2024

Everything.

Stayed in May 2024

Location is excellent. Breakfast was superb. All staff were exceptionally pleasant and efficient

Stayed in May 2024

Lovely hotel, varied and rich breakfast, also suitable for vegetarians, the staff is attentive if you need specific food. The location is great! We couldn't have asked for a better location! The rooms are modern and nice!

Stayed in May 2024

The window was in the corner of the room, facing the patio, which did not allowed me to fully enjoy the view and sunlight. The door of the toilet/bathroom did not close completely, which I thought would be a concern if more than two people were staying there.

Super generous staff. They helped me get to the airport on the day of traffic control by suggesting alternative routes. Also breakfast and staff there were the best I have ever had.

Stayed in May 2024

The best location in Madrid, delicious breakfast

Stayed in May 2024

I didnt like it,because mynroom.was stuck one of the maid room.service,and it was noisy during my all afternoon.

Like it because of the position and comfort.

Stayed in May 2024

Price is high, but worth it

Excellent hotel, amenities and location

Stayed in May 2024

Nothing

Staff was excellent. Courteous. Professional. Extremely helpful. Will stay here again. Breakfast was delicious

Stayed in May 2024

Nothing

The hotel is centrally located. Our room while small as most in Europe are was clean, beautifully decorated with all the amenities. Bed was very comfortable with soft sheets. The breakfast was outstanding. Lots of choices to satisfy every palate. The staff was quite friendly and helpful. Fatima checked us in and eventhough we arrived early morning she had a room for us. We also enjoyed the breakfast after flying for 7+ hrs. Upon leaving one of the gentlemen at the desk helped us with our luggage to a taxi which was about 2-3 blocks away. It was very kind of him. If you want to stay in Sol, this is a great choice.

Stayed in May 2024

noisy, i was able to hear loud shutting door at all times

great location, breakfast was quite complete

Stayed in May 2024

Minor details: Standard pillows were not good, although you do have the option to change them we got unfortunately used to them. I think the instructions to not change your towels daily are the other way around, if you leave them within the shower I think they are changed, instead of leaving them in the bathroom but hanging outside the shower

Excellent location, very close to the main tourist attractions and important subway stations like Sol. Somewhat walking distance to Atocha station, 10 minute walk to the main art museums, several restaurants around including those in Barrio de Las Letras, Gran Via and parts of Chueca and Malasaña. Staff was extremely supportive, they booked us a cab before a demonstration would take place in central Madrid. Great breakfast, very good ingredients overall. Room was spacious and shower was excellent, I'm 1,95 tall and have wide shoulders, I didn't have any problem with space in the showers. Universal plugs are built-in, meaning you probably don't need a plug adapter. Sound-proofed windows, although you could hear a little noise from the street on Fridays and Saturdays.

Stayed in May 2024

Separate on site restaurant not up to standard of hotel.

Perfect breakfast. Brilliant staff. Only bolleria missing. (Last visit to Madrid was 60 years ago. ) excellent cleaning by room staff. Could not be more helpful. Breakfast staff sang happy birthday to help me celebrate with surprise cake. Front of house fantastic.

Stayed in May 2024

Great location

Stayed in May 2024

Excellent location, fantastic room and lovely staff. Great hotel

Stayed in May 2024

Breakfast area gets busy, staff seems a little overwhelmed, probably could use a bit more help, making coffees, etc.

Liked the second floor room looking out to the street with plenty of light. The double doors seal off any unwanted street noise.

Stayed in May 2024

stayed here 8 years ago. Many improvements including the remodeled breakfast room. A very pleasant stay

Stayed in April 2024

Great hotel, friendly and efficient staff, centrally located yet quiet.

Stayed in May 2024

Nothing bad to say about our stay. The staff were amazing. I want to stay at a hotel Regina wherever I travel.

Stayed in May 2024

Maybe the pillows

Hotel Regina in Madrid truly lives up to its reputation as the best in the city. The staff here are not just friendly and welcoming, but go the extra mile to make your stay a memorable one. The breakfast they serve is nothing short of perfect, offering a delicious start to your day. Located in the heart of the city, this hotel boasts the best location, putting you within easy reach of all the major attractions and amenities. For a remarkable stay in Madrid, this hotel is the ultimate choice.

Stayed in May 2024

The room was a little dark as it has interior views to a central backyard.

My room was very comfortable, the bathroom was very nice, very good shower. Breakfast had a lot of options for different tastes and the location was amazing.

Stayed in May 2024

I wish we had a brush to clean our toilet.

Very clean, great breakfast with much assortment of foods, comfortable pillows, and super nice shower. The staff were friendly and helpful ( especially at breakfast)

Stayed in May 2024

Not much not to like.

Central location, clean, everything worked as it should. The upgrade to the room with a terrace was well worth it.

Stayed in May 2024