16 Calle de las Huertas, Centro, 28012 Madrid, Spain
#17 of 439 hotels in Madrid
Guests' ChoiceBased on 1498 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.2
Staff
9.7
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 29 May 2024
Robert
United StatesVery good breakfast, except scrambled eggs were always under cooked Very good variety however
Stayed in May 2024
Reviewed: 28 May 2024
Ken
CanadaNo evening restaurant.
Impeccable, friendly, knowledgeable. Particularly the breakfast service was outstanding
Stayed in May 2024
Reviewed: 23 May 2024
Andrew
AustraliaGreat location, large room, friendly & helpful staff.
Stayed in May 2024
Reviewed: 22 May 2024
Karen
United StatesThe location is fantastic. Worth every penny!
Stayed in May 2024
Reviewed: 19 May 2024
Karen
United StatesNothing
Great location, nice sized rooms, clean, helpful & friendly staff.
Stayed in May 2024
Reviewed: 17 May 2024
Shawn
United StatesEveryone on staff was very accommodating and friendly. This location was so easy to walk around the city and find great places to shop and eat. We would absolutely recommend this place to any family or friends when visiting Madrid!
Stayed in May 2024
Reviewed: 16 May 2024
Dhuha
KuwaitEvery thing was perfect 🧡
Stayed in May 2024
Reviewed: 15 May 2024
Dmitry
SpainMy only suggestion is quality of coffee for breakfast. There is space for improvement.
Hotel has excellent location on the quiet street in the center of Madrid. train station is within 20 minutes walking distance. Room was very clean and very quiet which is huge advantage. Very supportive people and good breakfast. Next time in Madrid will use it again!
Stayed in May 2024
Reviewed: 13 May 2024
Felicity
United KingdomAttractive building, comfortable room, very helpful staff. Lively area, we were glad our rooms were at the back.
Stayed in May 2024
Reviewed: 12 May 2024
Parizskaya
GeorgiaEverything was great! Highly recommend! Barbara at the reception is very nice and professional!
Stayed in May 2024
Reviewed: 11 May 2024
Laura
CanadaNo reason to write anything.
It's excellent, truly, n every way. The decor is unique Europe, Boutique hotels have their own flavour. The staff are amazing! They took such great care of two ladies traveling around Spain. Very safe and central location. Great bar inside. The staff is so helpful in every way.
Stayed in May 2024
Reviewed: 11 May 2024
James
United KingdomAll good
Great location and beautiful rooms. Staff were fantastic and lots of good tips on where to go.
Stayed in May 2024
Reviewed: 11 May 2024
Andrea
GermanyThere is nothing to complain about.
Our stay at Room Mate Alba was simply wonderful. Very friendly service, delicious breakfast, clean and well equipped rooms and perfectly located in the Barrio de las Letras.
Stayed in April 2024
Reviewed: 10 May 2024
Gill
United KingdomLighting the bedroom was not amazing.
Great location, super friendly and efficient staff.
Stayed in May 2024
Reviewed: 10 May 2024
Tim
United KingdomVery little
A great location. Near to the big attractions, close to a metro station, next to some great bars and places to eat.
Stayed in May 2024
Reviewed: 9 May 2024
Richard
AustraliaThe taps in the shower were very difficult to adjust!
We would highly recommend the hotel. The staff were wonderful and the location of the hotel was perfect for us.
Stayed in May 2024
Reviewed: 8 May 2024
Matthew
United KingdomBeautiful room, lovely staff and a wonderful location. We thoroughly enjoyed our stay.
Stayed in May 2024
Reviewed: 6 May 2024
Vivian
Hong KongNada
Barbara and Pablo provided exceptional assistance and displayed warm hospitality throughout our stay, which greatly enhanced our experience in Madrid. They consistently greeted my mother and I with a friendly hello whenever we passed by the reception area and readily offered their assistance. Additionally, our request for an early check-in was graciously accommodated. The hotel's location on a picturesque pedestrian street was delightful, and convenient access for taxis was available near the entrance. The bed was very comfortable and the shower had good pressure. Despite opting for a standard room, we were pleasantly surprised by its spaciousness, allowing us to easily accommodate two large suitcases. We enthusiastically recommend this hotel and eagerly look forward to returning in the future.
Stayed in May 2024
Reviewed: 5 May 2024
Anne
United KingdomThe hotel is in an excellent location, close to bars and restaurants. The staff were all extremely polite and helpful. Our room (309) was nice and big with a huge bathroom. The beds were extremely comfortable. Our room overlooked the street but noise was not an issue. The breakfast was fantastic with lots of choice. The breakfast staff were also welcoming.
Stayed in May 2024
Reviewed: 4 May 2024
Ahmed
KuwaitA/C is a bit noisy, not the level to irritate the sleep. Shower rainfall pressure is a bit lacking. I would not choose the breakfast, there are a lot of cafes and brunch places nearby.
Everything ++ Excellent Bed Comfort
Stayed in May 2024
Reviewed: 1 May 2024
Tuck
SingaporeRoom is a little dark as well as corridor. Coffee machine and desk light shares same power point. A little irritating but not a game changer.
Well located. Within a few minutes from the metro and about 10-15 minutes from key attractions. Front desk staff very friendly and responsive.
Stayed in April 2024
Reviewed: 26 April 2024
Bryan
United StatesStaff was helpful and very friendly, from reception to the dining room. Breakfast was delicious and ample.
Stayed in March 2024
Reviewed: 24 April 2024
Kathryn
United KingdomLovely hotel, well situated with friendly staff.
Stayed in April 2024
Reviewed: 21 April 2024
Barbara
United StatesNothing
Great location, clean, good breakfast and staff is super nice! Style of the hotel is so beautiful! Beds are super comfortable,
Stayed in April 2024
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