Països Catalans, 9, 43840 Salou, Spain
#29 of 62 hotels in Salou
Guests' ChoiceBased on 171 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
8.7
Facilities
8.3
Staff
8.7
Value for money
8.3
Free WiFi
10.0
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End of dialog contentReviewed: 8 May 2024
Paul
United Kingdom.
Friendly staff Great location to Portaventura, Salou centre, bars and restaurants
Stayed in May 2024
Reviewed: 2 May 2024
H
Franceexcellent all round entertainment personnel were superb
Stayed in April 2024
Reviewed: 24 April 2024
David
United KingdomNo kids games in the pool.
Good hotel, drinks are a bit on the expensive side but over all good.
Stayed in April 2024
Reviewed: 22 October 2023
Stewart
Irelandfood , did half board but thought be more variety in breakfast and dinner
everything in the hotel
Stayed in October 2023
Reviewed: 16 October 2023
Mary
IrelandAs said, 2 of the staff, both ladies were quite rude to us. Food was your average run of the mill buffet style, but, some was edible enough,so we were able to fill ourselves e ough.
Staff were really nice and helpful, with the exception of 2 members of staff. As our trip was centred around portaventura theme park, the hotel was an ideal location for us.
Stayed in October 2023
Reviewed: 14 September 2023
James
IrelandThe lack of bar staff at night/ no pool service during the day considering it’s a (4*) hotel you had to go the bar to order and was one stage on a Q for 25 mins
The pool area
Stayed in September 2023
Reviewed: 3 September 2023
Olin
IrelandBeds a bit firm
Nice pool
Stayed in August 2023
Reviewed: 1 September 2023
Annred
IrelandKids club should have a door that children can’t come out without parents. I left my daughter there and after 20 min she followed me in the room on 5th floor, luckily I was in the room. I was shocked since I had signed her in and noted that she can’t go out alone.
A very nice hotel with very friendly staff. Mark at the reception assisted in booking the park tickets as it was in Spanish . The food was delicious not to mention the hotel location is ideal; 10 min walk to the beach and 15 min walk to PortAventura World and Ferrari land which we toured. The room was spacious and cleanliness is top notch. I got surprise bottle of champagne when I came back to the room and that just crowned my birthday. We had a fabulous holiday and stay at Ohtel villa Romana
Stayed in August 2023
Reviewed: 30 August 2023
Fatimo
IrelandI love everything but little improvement on the cleaning of the room during our stay .
Everything which includes location, amenities like indoor & outdoor pool, water slides, jacuzzi , kids club , bar , food and staff most especially Mark (staff), very helpful and went extra mile to make our stay memorable. Thank you mark
Stayed in August 2023
Reviewed: 27 August 2023
Tim
United KingdomHaving to queue for drinks at pool bar
Good meal selection, good hotel
Stayed in August 2023
Reviewed: 18 August 2023
Denise
IrelandSun longers was a battle and lack of sun umbrellas. Pool was so so slippy
Room was small and you could hear everything outside the room. Night time entertaining from hotel opposite was very loud late at night
Stayed in August 2023
Reviewed: 3 July 2023
Sharon
IrelandA lot of pork on the menu. Lack of English with the kitchen staff. On our last morning we booked early breakfast as we needed to get to the airport, I thought we would have the option of a hot breakfast but when we got to the restaurant there was no one around we had to call out to get someone’s attention, the kitchen staff acted like we shouldn’t haven been there and we we were told we couldn’t have hot food. Again no one had English so communicated wasn’t great and staff weren’t helpful.
Hotel is in a great location very central, walking distance to Port Adventura and beach. Hotel facilities were clean, rooms were made up every day with fresh towels. Food was nice, food in the buffet lacked description especially if you have allergies to certain food or if don’t eat pork and there was a lot of pork on the menu or in dishes. Also food in the buffet you could get bored of if you were there longer than a week as it was repetitive. Staff were mostly friendly with the exception for a few who came across as rude and not very helpful. Entertainment staff were amazing they were so much fun and my daughter loved the kids club. Evening show was great fun but again repetitive so could get a bit boring. Staff at front desk had great English’s but other staff especially in the restaurant severely lacked English.
Stayed in July 2023
Reviewed: 22 June 2023
Lisa
Irelandbit of a walk to the beach with kids.. food wasn't great but it wasn't awful either
friendly staff, clean hotel and great entertainment
Stayed in June 2023
Reviewed: 21 June 2023
Jessica
United KingdomOnly thing I didn't enjoy too much was the lunch and dinner selection there was plenty of side dishes (chips potatoes veggies) but not a lot in the means of a main meal other then pork and fish and tiny slices of pizza, I feel it could do with a chicken dishes (Fajitas, Chicken Kiev's, Chicken goujons etc.) Also drinks are not included in lunch and dinner (Breakfast have plenty of juices and hot drinks) I feel it could benefit with having some water available rather then having to buy a drink everyday.
The room was roomy and comfortable it was helpful having a fridge to keep drinks cool in and the air con was decent and good at keeping us cool at night. The shower was okay it could have a better shower head but it did the job.
Stayed in June 2023
Reviewed: 29 May 2023
Carla
IrelandLocation
Fabulous hotel fir family entertainment brilliant 👏
Stayed in May 2023
Reviewed: 2 November 2022
Jia
Spainroom was a bit dirty. one of the bed sheets was stained
the location, the breakfast and friendly staff
Stayed in November 2022
Reviewed: 30 October 2022
Geraldine
IrelandNot a dislike but would like to have had tea/coffee making facilities in the room
Great location, very central, lovely clean hotel, nice helpful staff, great facilities. Food was buffet style, catered for all nationalities and very plentiful. Rooms cleaned daily and bed sheets/towels changed daily. Good sized rooms and balconies
Stayed in October 2022
Reviewed: 24 October 2022
Richie
IrelandVery noisy cleaning bar at night if you on level 1.
Entertainment excellent staff very funny
Stayed in October 2022
Reviewed: 18 October 2022
Viktorija
LithuaniaIt needs slide to the pool for children
Good
Stayed in October 2022
Reviewed: 18 September 2022
Julie
United KingdomAdvertised as 2 double beds but they were singles Food awful particularly dinner
Request for top floor granted. Nice pool friendly staff
Stayed in September 2022
Reviewed: 11 September 2022
Amanda
IrelandRooms are a little dated and a little small and could do with a little refurbish but we could manage
The hotel is amazing top class workers always happy to help..the enfertainment crew are just fantastic at what they do and the way they are with children.
Stayed in September 2022
Reviewed: 23 August 2022
Jason
IrelandThere seemed to be not enough staff at times queues were very long bit frustrating but otherwise it was good....
Cleaning the rooms every day was good staff were very friendly...
Stayed in August 2022
Reviewed: 21 August 2022
Derek
IrelandPoor WiFi outside reception area. Some rude staff at buffet. Need new pool cues and balls.
Pool, bars, facilities, reception staff were amazing.
Stayed in August 2022
Reviewed: 18 August 2022
Rory
IrelandWhilst the staff were excellent, at times there weren’t enough scheduled at the poolside bar and restaurant to handle the number of people - more staff at peak times would help this.
Loved the food with lots of selection and always very fresh. The staff were friendly and hospitable with lots of activities around the pool for kids. The hotel is really well located close to the beach and theme parks - very accessible from Reus Airport too only 15 mins drive.
Stayed in August 2022
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