Jai Alai 4, 20012 San Sebastián, Spain
#10 of 81 hotels in San Sebastián
Guests' ChoiceBased on 548 hotel reviews
9.2Cleanliness
9.7
Comfort
9.7
Location
8.4
Facilities
9.4
Staff
9.6
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 15 May 2024
Matilde
AustraliaNothing
Great breakfast had something for everyone. Great location walking distance to all attractions.
Stayed in May 2024
Reviewed: 13 May 2024
Nora
United KingdomThe room door didn't close properly at times (acknowledged by the front desk staff at least so we knew to check the door properly before going out) .
I liked the high ceilings in the room and the pool. The breakfast was pretty decent.
Stayed in May 2024
Reviewed: 9 May 2024
Katherine
United KingdomMore tables needed at breakfast.
The breakfast was very good - nice selection. It was about a 20 minute walk to the Old Town, but that suited us fine. Free tea and coffee available 24/7 in reception which was appreciated. Free soft drinks in the mini-bar which was a pleasant surprise. Rooms very clean and large bathroom. The swimming pool area was very nice.
Stayed in May 2024
Reviewed: 8 May 2024
Julian
United KingdomLocation was a bit out of the way in a residential area but hey I’m being picky
Excellent, helpful & attentive staff. Property was very clean and modern … and a pool.
Stayed in May 2024
Reviewed: 4 May 2024
Georgina
United Kingdom- Loved everything. Maybe more storage is needed if you’re staying for longer than a few days
- Very comfortable and quiet - Great heated pool which keeps the sunshine for much of the day - Super friendly and helpful staff
Stayed in May 2024
Reviewed: 29 April 2024
Louise
AustraliaAll was ¡Estupendo!
The hotel was very elegant and comfortable with excellent facilities.The staff were extremely welcoming and accommodating.Varied, tasty selections for continental/buffet breakfast. Great tea and coffee making facilities.A beautiful start to our Spanish holiday!
Stayed in April 2024
Reviewed: 27 April 2024
Pattleg
United KingdomBreakfast was ok, but on the more basic side.
Stylish hotel, clean and modern rooms. Decent location, safe parking. Pool.
Stayed in April 2024
Reviewed: 26 April 2024
Tracy
United KingdomFantastic room, super friendly staff and delicious breakfast. Great location close to some of Gros' best places to eat and drink
Stayed in April 2024
Reviewed: 25 April 2024
Edward
United KingdomWe liked everything. We did consider the car parking fee to be high at 25euros per night. An expensive add on
A really modern hotel with fantastic modern facilities. Great reception area with unlimited coffee etc. Friendly staff always present Room was spacious,clean, with windows to open . Shower unit was fabulous as you would expect in a modern enterprise. We could not fault the hotel or room. Complementary unlimited water and soft drinks in room. Safe.
Stayed in April 2024
Reviewed: 20 April 2024
David
United StatesGarage is very small and tight
Comfortable beds/rooms with a wonderful breakfast!
Stayed in April 2024
Reviewed: 14 April 2024
Simon
United KingdomA beautiful and elegant oasis, everything spotless and well thought out - short walk into town which was no problem. Staff delightful - we loved it.
Stayed in April 2024
Reviewed: 12 April 2024
Christopher
United KingdomEverything. Garaged parking a plus. Room excellent, staff above and beyond. Couldn't complain about anything. The city, excellent and eateries were top notch. Lovely time had.
Stayed in April 2024
Reviewed: 9 April 2024
Erik
MaltaIt's a bit far from the center so one would either walk 20 mins approx or else grab a taxi (around 10 EUR). Also the beds are not the most comfortable we had. Not too bad, but could be better.
This is a lovely boutique hotel with many plus points starting with the staff and the beautiful interiors. Apart from the nice big rooms, and great bathroom / shower we loved the pool area (not used) and the breakfast lounge areas. The spacious and comfortable garage is for sure a plus.
Stayed in April 2024
Reviewed: 6 April 2024
Chris
United KingdomThe breakfast room is quite small so had to wait for a table most days. Sadly wasn’t the weather to sit on the tables outside.
Property was in a good location for us. Was a 10-15 minute walk into the lively old town and you walk through an area called Gros which is much less busy and cheaper than the old town. Definitely worth a look.
Stayed in April 2024
Reviewed: 5 April 2024
Sheila
United KingdomProperty was not staffed overnight. Can't fault this hotel for anything else was excellent
Great location, room was spotless with comfy bed and staff friendly and welcoming. Free tea/coffee available from machine in reception 24 hours.
Stayed in March 2024
Reviewed: 31 March 2024
Bonnie
United StatesIt was very clean & quiet, amazing bed, nice shower, steam-free bathroom mirror, coffee and tea in the lobby, friendly and helpful staff, parking in the garage was so nice, dinner recommendation was so good, it was a wonderful place to rest before continuing our travels. We really appreciated the extra details that added to our comfort and would love to come back for longer next time.
Stayed in March 2024
Reviewed: 28 March 2024
Brenda
Sweden10-15min from the center, but honestly totally worth it. (Pool and breakfast not tried).
- Clean, light, spacious, and modern room - Calm - High ceiling, full-body mirror - Hairdryer - Complementary drinks in the minibar including water - Free hot beverages downstairs - Friendly receptionist who greeted us with maps and explanations - Supermarket close by - Secure parking only accessible to hotel guests (count 24€/day)
Stayed in March 2024
Reviewed: 27 March 2024
Tero
FinlandOnly machine coffee at otherwise good breakfast.
Nice and cozy hotel quite close to old town. Room was nice and clean and service was very good. Can absolutely recommend!!
Stayed in March 2024
Reviewed: 20 March 2024
Dror
IsraelThe should mention on the website that the parking is for extra money.
Friendly staff. Not far from the city center. Very clean and the parking.
Stayed in March 2024
Reviewed: 20 March 2024
Paula
United StatesShort distance from main areas, which could be advantageous for most. Not a con. Pool terrace was closed due to season.
Quiet, clean, spacious, new. Excellent staff-provided ice for my joints😄. Complimentary coffee and tea throughout the day.
Stayed in March 2024
Reviewed: 13 March 2024
Peter
United KingdomNothing.
The staff were amazingly helpful, even when I inadvertently moved into the wrong room next door. They simply 'shuffled the pack' and we remained in the same room. Everything was exceptionally clean. The breakfast had an excellent array of goodies to serve any requirement and this including eggs and bacon. Free mini bar in the room and free coffee in the reception/lounge area. The location was slightly out of town but served by a myriad of buses, so it was very convenient. Excellent spacious garage parking. We will definitely book this wonderful hotel if we return to San Sebastian
Stayed in March 2024
Reviewed: 22 February 2024
Gary
United KingdomThe secure parking cost 24 Euros per night which I think is a little excessive, as just about everywhere else we had paid approx 12 Euros.
A spotlessly clean, quiet, spacious room in a boutique hotel which is located within 10/15 minutes walk of the old town, promenade and beach. A good breakfast was included in the price and tea/ coffee was available for free in the lobby. Secure parking was available to park our car which had expensive bikes on the back. We arrived earlier than expected but the welcoming, helpful receptionist allowed us to check in early, which was greatly appreciated.
Stayed in January 2024
Reviewed: 17 February 2024
Philip
United Kingdomlocation great, breakfast excellent. staff very friendly, will definitely stay again.
Stayed in January 2024
Reviewed: 3 February 2024
Beatrice
FranceNothing
Extremely friendly & welcoming staff Good location Excellent value for money Appreciated the free tea, coffee etc as well as the free soft drinks in the bedroom fridge The large & very comfortable bed & pillows The car park Everything
Stayed in January 2024
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