Quai Jean Charcot, 14150 Ouistreham, France
#2 of 10 hotels in Ouistreham
Guests' ChoiceBased on 1240 hotel reviews
8.4Cleanliness
9.0
Comfort
8.8
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
David
United KingdomYou are best to arrive during the limited hours when the reception is manned. Otherwise gaining entry is a bit of a challenge!
Perfect location for the Ouistreham ferry. Basic accommodation but very clean and acceptable
Stayed in May 2024
Reviewed: 14 May 2024
Andrew
United KingdomClean, comfortable, friendly staff, good breakfast and very reasonably priced. 5 mins from ferry terminal, would stay there again.
Stayed in May 2024
Reviewed: 13 May 2024
Antony
United KingdomNo staff around, limited faccilities
Clean, roomy,
Stayed in May 2024
Reviewed: 12 May 2024
Mike
United KingdomAutomated check in (after 9pm), worked but made the hotel feel very souless. No tea and coffee making facilities in the room. No hairdryer (though it did say that you can request one from reception).
Very close to the ferry port. Plenty of parking. Room was relatively large with a comfy bed and a good shower. Breakfast, which included hot dishes, was great! The staff on the morning shift were very friendly.
Stayed in May 2024
Reviewed: 7 May 2024
Philip
SpainRestricted availability of drinks and snacks
Very close to the ferry terminal
Stayed in May 2024
Reviewed: 6 May 2024
Delyth
United KingdomThe late booking facility didn’t work. Pillows not comfortable. Breakfast fair.lP
Close to the ferry port and easy to park.
Stayed in May 2024
Reviewed: 5 May 2024
Fiona
United KingdomNeeds a signpost from road for those arriving in dark entrance not easy to see. Asked for twin room, got double.
Convenience to port. Clean. Pleasant staff in the morning.
Stayed in May 2024
Reviewed: 29 April 2024
Anne
United KingdomAccess to heating for the room.
Staff very helpful, room good Suze although a little chilly because if unseasonably weather. Close to ferry port, restaurants and the beach. Easy to find.
Stayed in April 2024
Reviewed: 29 April 2024
Colin
United KingdomVery cold room and the staff said they couldn’t alter the heating setting.
Stayed in April 2024
Reviewed: 29 April 2024
Stuart
United KingdomGreat location, very clean. Helpful staff. Will definitely stay again when in the area.
Stayed in April 2024
Reviewed: 29 April 2024
Judith
United KingdomCheck-in difficult if reception is closed and the machine in the lobby doesn’t work properly. No response on the help line. No way of going back on the touchscreen check-in. You have to wait for it to eventually close and then start again.
Modern, clean, excellent location, secure parking.
Stayed in April 2024
Reviewed: 24 April 2024
David
United KingdomNothing to dislike.
The location is excellent for using the ferry crossing in or out of Ouistreham and it's easy to find being only 3 minutes from leaving the ferry terminal. There is plenty of car parking. We arrived late but the remote check-in was easy to use. The hotel is still relatively new and the public areas as well as the rooms are bright, clean and airy. The bed was large and comfortable and the facilities in the room were very good. In the morning the staff were very friendly and helpful. The breakfast was good quality and plentiful. Overall, this is the best B&B Hotel my wife and I have stayed in.
Stayed in April 2024
Reviewed: 15 April 2024
Marleen
United KingdomIt felt a bit soulless: fine for one night but I wouldn't want to stay any longer.
Very clean. Secure bike storage. Close to ferry terminal.
Stayed in April 2024
Reviewed: 8 April 2024
Michael
United KingdomThe property was very close to the Ferry Port, and shops, the receptionist was able to speak French & English, and explain the security pin code for internal doors and front gate, Really nice room, bed was comfortable and en-suite shower was great, Motorbike was safe in a well-lit parking space,
Stayed in April 2024
Reviewed: 4 April 2024
Susan
United KingdomWe have reviewed this hotel previously, so will keep this brief. We keep returning - that says it all. The location is perfect for our ferry trips across the channel. The rooms are spacious, the beds large and comfortable, the showers and bathroom facilities superb. The staff are always friendly and helpful. The breakfast (optional) provides a good variety of pleasing choices and as much as you want to eat. Perfect for a long journey ahead. We like the consistency of this place. We know what to expect and it doesn’t disappoint us.
Stayed in March 2024
Reviewed: 1 April 2024
Carole
United KingdomNothing
The room was clean and tidy , bed very comfortable, Couldn’t have asked for more for the one night we stayed there. Will definitely book again on our return trip. So very quiet inside the BB and outside.
Stayed in March 2024
Reviewed: 1 April 2024
Susana
United KingdomNo hairdryer, and no cups at the reception to get a coffee at the automatic machine
Good bed and good bedroom size
Stayed in April 2024
Reviewed: 30 March 2024
Peter
United KingdomClean, very close to the ferry terminal, easy access out of hours and good breakfast to speed us on our way.
Stayed in March 2024
Reviewed: 24 March 2024
Penelope
FranceUnable to open the windows.
Good location. Quiet. Clean.
Stayed in March 2024
Reviewed: 21 March 2024
William
SpainNothing
Very close to the ferry terminal,clean and very easy to access the hotel when the reception is closed.The breakfast was good and the staff were friendly.
Stayed in March 2024
Reviewed: 20 March 2024
Colette
United KingdomUnfortunately there was a lot of noise disturbance from people nearby, worse because we like fresh air & keep our window open. I used earplugs & slept well!
We stayed one night on 17th March 2024. The hotel is very well located for the town & ferry is less than 5 mins drive away. Excellent value for money. Comfortable bed. Good bathroom facilities with a nice shower. All very clean. Friendly check in staff. Large, enclosed parking with no charge. We didn't have breakfast so cannot comment on that but €8 seems reasonable. Large seating area downstairs, with some lounge style chairs. We sat in the breakfast area to eat pizza we collected from Mama Mia in the town which was very good. I think the hotel offers limited food 6.30 to 8.30pm but no sign of it on the Sunday we stayed. Some of the other places in town were not open the night we stayed even though Google information said they were! You need to book if you want a table at Mama Mia
Stayed in March 2024
Reviewed: 19 March 2024
Frank
United KingdomEverything
Stayed in March 2024
Reviewed: 15 March 2024
James
United KingdomConvenient location. Good value.
Stayed in March 2024
Reviewed: 10 March 2024
Steve
United KingdomAll the staff were excellent, very helpful and friendly. Great location for ferry to UK. Good breakfast too. Staff always cleaning throughout the day very impressed.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content