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Reviews of Best Western Alexandra 4 stars

138 Boulevard Hebert - Grande Plage du Sillon, Sillon, 35400 Saint Malo, France

#27 of 68 hotels in Saint Malo

Guests' Choice

Review score

Based on 139 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.5

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with City View
    • Stayed 1 night

    The breakfast was quite overpriced

    Great view, super friendly staff, amazing location

    Stayed in May 2024

  • Reviewed: 12 November 2023

    8.0
    Thoroughly enjoyed our stay. Would recommend.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Parking access difficult. Otherwise nothing.

    The aspect was beautiful. Nice breakfast. Lovely restaurant.

    Stayed in October 2023

  • Reviewed: 4 November 2023

    9.0
    Very good! I will live here again if I go to Saint Malo next time
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    It will be better if the restaurant could have some music.

    The room is very clean and comfortable with a magnificent sea view. The location is great and is very close to the sea, while you won’t feel noisy about the sea cause the room is well soundproofed.

    Stayed in November 2023

  • Reviewed: 22 September 2023

    9.0
    Very acceptable.
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night

    I booked the hotel on pm Tuesday 19th September 2023 as the ferry to Jersey was cancelled due to extreme weather conditions.. The price quotaed was 248 Euros of which 10% vat was included according to the booking confirmation. (24.80 Euros). The price charged by the hotel was 272.80 Euros. To my surprise, when on Thursday 21st September 2023 I looked again at the hotel rates for Friday 22nd September 2023, the quoted price for booking.com was 185 Euros for the room. Please could you wxplain the difference in the room rate. The rate quoted on Friday 22nd September 2023 is 190 Euros for the room on the comparision page and £186 on the actual booking site. I would politely ask if I have been charged the wrong rate?

    The location together with the availability of a parking space. the restaurant provided a quality meal with very pleaseant staff. The staff in the reception are also very good.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    Expensive but very nice hotel, great location with friendly staff
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 1 night

    Parking tight for larger cars - but we were allowed to leave the car in the reception car park as arrived early evening.

    Good size family room for 2 older children. Amazing views of beach and town in a relatively quiet location. Short walk 15-20 to walled part of town. Secure parking available if booked before arrival and good communication leading up to the stay. Restaurant overlooking the beach.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Twin Room with Sea View
    • Stayed 1 night

    Breakfast is very expensive

    Staff were pleasant

    Stayed in August 2023

  • Reviewed: 12 August 2023

    9.0
    Relaxing,peaceful and perfect for couples who want a few days away!
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 2 nights

    The service in the bar/restaurant was a little slow at times.

    The staff were always friendly and helpful. Our room, that overlooked the city, was perfect for our needs and the view was exceptional. We also noticed how quiet it was. The bar and restaurant were also fantastic and clearly very popular! The food was delicious and the view of the beach an added bonus!

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Staff was ok at front desk

    Room was perfect with great views and access to beach

    Stayed in July 2023

  • Reviewed: 2 August 2023

    9.0
    Excellent - wanted very good accommodation close the the centre of St Malo - and got it.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights

    Room was good but modest in size - we actually expected that given the exceptional position of the hotel (so close to St Malo centre) and it came with an expensive price tag which we also expected.

    Excellent location, good room well equipped, very helpful staff, good car parking

    Stayed in July 2023

  • Reviewed: 1 August 2023

    9.0
    Excellent t
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Warm welcome and comfortable room. Hotel set near the beach front. Easy access to shops.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Very good
    • Leisure trip
    • Group
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Sea view. Comfortable. Good breakfast.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    The best place for enjoying the huge and beautiful beach of Sillon and the sunsets on the sea.
    • Leisure trip
    • Solo traveller
    • Twin Room with Sea View
    • Stayed 6 nights

    nothing

    The hotel is a few meters away from the sea, which is extremely convenient for sea baths and walks on the beach . I had a room with a view on the sea. It the nicest view I could have imagined. The breakfast is very good and generous. The staff is super friendly and efficient.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    9.0
    We had a fantastic stay at the Alexandra & loved our seat view room with balcony.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Separate WC from shower & wash hand basin

    Location is fantastic & the staff very friendly & were helpful.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    9.0
    Excellent room/air con, access to private balcony great restaurant especially the fruit de mer!
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 2 nights

    Nothing really. Perhaps would mention that the room safe was not exactly in the best position. In the bottom of the cupboard and to reset the number you had to lie on the floor if you wanted to use it.

    We had a lovely enclosed and private balcony overlooking the back of the hotel towards the street. Very comfortable with a sun lounger, two chairs and a small table.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    9.0
    Lovely location right on the beach and comfy rooms and beds
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night

    The checkout process was a little slow

    The beds were super comfy and we had the added bonus of a balcony which was really nice to enjoy our breakfast on. The parking was an added benefit and felt really secure, which was great as we had been travelling with a lot of things in our car.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    7.0
    Nice hotel but not worth the price
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    the room is really small for the price. the restroom is a struggle when you have to sit. the staff was okay but I would have liked a better service for the price.

    nice location. very clean and pretty. nice parking lot. nice breakfast

    Stayed in June 2023

  • Reviewed: 3 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    very friendly staff

    Stayed in June 2023

  • Reviewed: 16 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights

    Perfect location for us.

    Stayed in May 2023

  • Reviewed: 10 May 2023

    8.0
    Good value stay in beachfront setting in St Malo.
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 1 night

    This was a small hotel located on the seafront in St Malo. The hotel had a EV charger which we made use of and the staff were really helpful. It was really convenient for getting the ferry to Portsmouth in the morning on the day of our departure.

    Stayed in May 2023

  • Reviewed: 4 January 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with City View
    • Stayed 2 nights

    Excellent location, nice walk by the sea to city centre. Room is clean, bed was comfortable. Bathroom is neat and have all the basic amenities. Carpark available for our car.

    Stayed in October 2022

  • Reviewed: 3 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The decor was a little tired and there was no internet wifi for the duration of our stay.

    The property was in a terrific location. Right on the beach front and a 20 minute stroll to the old city.

    Stayed in October 2022

  • Reviewed: 21 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in October 2022

  • Reviewed: 12 October 2022

    8.0
    excellent location and service. wish rooms are bigger for the price I paid
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    expensive for very small room.

    so close to the beach

    Stayed in August 2022

  • Reviewed: 1 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    bad smell in the lobby and elevator

    Room and location

    Stayed in October 2022

Showing 1 – 25

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