4 Place De La Poissonnerie, Intra Muros, 35400 Saint Malo, France
#5 of 68 hotels in Saint Malo
Guests' ChoiceBased on 374 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.8
Facilities
8.8
Staff
9.8
Value for money
8.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Colin
IrelandContemporary modern hotel and one of the highlights of our holiday in France. The staff were extremely courteous and helpful and the breakfast was memorably. Our room was also upgraded for our anniversary which was a very lovely gesture and one we are very grateful for. I would strongly recommend this hotel to anyone.
Stayed in May 2024
Reviewed: 23 May 2024
Trevor
United KingdomLovely helpful staff. Able to check out early (6.30am) to catch ferry. Basement for bicycle storage. Modern room, good bathroom. Light airy room. We have stayed in 4 hotels in St Malo and this is easily the best. We will book here next time.
Stayed in May 2024
Reviewed: 21 May 2024
Ellen
United StatesIt was clean, neat, updated & comfortable with an outstanding & very helpful staff. Breakfast offered was very nice too. We loved the location..quiet enough, but close to everything.
Stayed in May 2024
Reviewed: 20 May 2024
Alec
CanadaNot many sockets and no charging ports in the room.
The staff, the location, the facilities. We loved this hotel, the staff provided the most amazing recommendations of what to do and where to eat that ended up being fabulous! They also made sure we knew the tide times (which are very important to plan your day) every morning which was so helpful. The location is perfect, right in intra muros and easy to access from the public parkings just outside (4 minute walk) The hotel was very clean, the room was nice and the bathroom was great!
Stayed in May 2024
Reviewed: 18 May 2024
Michele
AustraliaNothing
Comfortable, clean, great breakfast, bike parking, friendly and helpful staff- would l’ve liked to stay longer.
Stayed in May 2024
Reviewed: 18 May 2024
Anastasiia
RussiaAll staff is very nice :) room is clean and with a nice view.
Stayed in May 2024
Reviewed: 17 May 2024
Heather
United KingdomVery good
Stayed in May 2024
Reviewed: 17 May 2024
Ralph
United KingdomThere was nothing that I didn’t like about the property
It’s a lovely hotel in a great location for access to transport services, shopping, bars and restaurants, and the historic sites around the city. The staff are excellent, helpful and friendly. My room was pleasant, clean and comfortable with tea and coffee making facilities in the room. I would certainly stay there again.
Stayed in April 2024
Reviewed: 11 May 2024
Joachim
GermanyService was outstanding, helpful with any problem even outside the hotel, breakfast excellent.
Stayed in May 2024
Reviewed: 7 May 2024
James
GuernseyWould have been better if the separate WC had a washbasin too
Clean, nice room, very nice staff
Stayed in May 2024
Reviewed: 7 May 2024
Ismail
TurkeyStaff were excellent
Stayed in April 2024
Reviewed: 6 May 2024
Fern
GuernseyRooms were warm
Great location. Friendly staff and such comfy beds.
Stayed in May 2024
Reviewed: 30 April 2024
Monica
United KingdomNothing I didn't like.
The staff are truly wonderful. I spent my birthday here on my own and they produced a candle for me at breakfast. The continental breakfast is perfect. The location is perfect.
Stayed in April 2024
Reviewed: 30 April 2024
Isabelle
AustraliaGreat position in the old city. The staff were amazing, helping us with bus tickets and car hire. The hotel is very clean and a bonus they had a lift. Breakfast was delicious.
Stayed in April 2024
Reviewed: 28 April 2024
John
GuernseyVery good but I do like eggs and toast
Stayed in April 2024
Reviewed: 28 April 2024
Angela
AustraliaClean, quiet and charming rooms. wonderful breakfast for 12 € . Helpful and friendly reception staff. Perfect location
Stayed in April 2024
Reviewed: 27 April 2024
Yuval
IsraelGreat location. Extremely kind and helpful staff
Stayed in April 2024
Reviewed: 26 April 2024
Anna
PhilippinesNothing!
Beautiful interiors, perfect location, warm and helpful staff, lovely breakfast, proximity to places of interest within Intramuros
Stayed in April 2024
Reviewed: 25 April 2024
Julie
AustraliaNothing
Great friendly service Location was perfect Breakfast was amazing
Stayed in April 2024
Reviewed: 23 April 2024
Mandy
United KingdomGreat location. Fantastic staff. Room was well equipped, if a tiny bit cosy… Would absolutely stay again and recommend
Stayed in April 2024
Reviewed: 22 April 2024
Mike
FranceNothing not to like .
The room was extremely clean. Bed was comfy. Coffee was good. Staff were friendly. Bottles of water left out for guests late afternoon - which was a nice touch. Stayed here before and it didn’t disappoint.
Stayed in April 2024
Reviewed: 19 April 2024
Elizabeth
United KingdomNothing
Perfect location within the old town walls, 3 minute walk from car park at the quay. Very friendly & helpful staff & owners. Looks like it’s been recently refurbished to a high standard with good quality furnishings. Boutique hotel style. Excellent fresh breakfast with home made cakes & jams. Owners were so friendly & attentive Even offered my husband a coffee whilst he was outside having a cigarette! Good restaurant recommendations
Stayed in April 2024
Reviewed: 17 April 2024
Eduardo
PortugalNothing. Everything was super.
The friendly staff. The warm welcome and attention throughout. The excellent breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Natalie
United KingdomNothing - it was all fab from the moment we arrived!
Loved this hotel - brilliant location, super friendly and helpful staff plus stylish room and comfy bed. Highly recommend and will definitely go back!
Stayed in April 2024
Paignton, UK
Buenos Aires, Argentina
Nashville, USA
Acquarica, Italy
Lake Charles, USA
Taipei, Taiwan
Sundridge, Canada
Siracusa, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content