Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Provence-Alpes-Côte d'Azur hotel reviews
  4. Vitrolles hotel reviews
  5. Reviews of Kyriad Vitrolles Aéroport Marseille

Reviews of Kyriad Vitrolles Aéroport Marseille 3 stars

Z.I. des Estroublans /Z.I. de l'Anjoly 1 rue de Madrid, 13127 Vitrolles, France

#14 of 23 hotels in Vitrolles

Guests' Choice

Review score

Based on 50 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    7.8

  • Facilities

    8.1

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 28 November 2023

    8.0
    Comfortable
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Have an english speaking person available for early checkout

    Room tidy. Receptionist friendly

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Sufficient for an airport stop but unfortunately not as convenient for a holiday.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    On my second stay the room I stayed in hadn’t been cleaned very well. I would also suggest that the hotel give staff basic English training to cover expected topics. The location is not great for leisure travel.

    The newly renovated rooms were great and the breakfast was also a good French breakfast with fresh orange juice. Very close to the airport and staff willing to assist with the complimentary shuttle.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Good, thanks
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not pretty clean, especially the beds

    Everything is good for the stay before the flight

    Stayed in October 2023

  • Reviewed: 22 September 2023

    7.0
    Kyriad Marseilles Airport
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Twin beds a bit narrow but ok for a short stay. Have to walk outside up some stairs to the rooms. Ok as wasn't raining.

    Location, shuttle bus excellent. Had a bar. Looks a good breakfast.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Clean google maps location needs to be updated
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Address on google indicate old address so had to pay for 2 separate Ubers to find the hotels actual location

    Clean

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Good low cost option near the airport
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast available and hard to find the staff when checking out.

    Devore was good as was the location relative to the airport

    Stayed in July 2023

  • Reviewed: 9 September 2023

    7.0
    Staff pleasant, rooms nice. Free shuttle bus
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dining room and outdoor space could do with update. Food was average and the location is an industrial site

    Rooms very clean and modern

    Stayed in September 2023

  • Reviewed: 21 August 2023

    9.0
    Superb
    • Solo traveller
    • 1 Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, nice rooms, good restaurant. Free airport transfer.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    All in all totally matched my expectationsand it was very clean.
    • Leisure trip
    • Solo traveller
    • 1 Single Bed
    • Stayed 1 night

    There's only pizza to eat.

    Free airport shuttle in the morning was very helpful! Its next to the highway but the rooms are pretty quiet.

    Stayed in July 2023

  • Reviewed: 16 August 2023

    8.0
    Simple and comfortable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The walls are very thin so there was a lot of noise until about midnight.

    The property was clean, well decorated and comfortable.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Good stay before early flight
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The exterior needs an upgrade. A lite far from airport to be listed as an airport hotel.

    Good little restaurant for a quick meal. Rooms very stylish.

    Stayed in August 2023

  • Reviewed: 21 July 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff.. quick response to my emails with the problems I had with bookings.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The late check in As I was told on the phone I can not check in before 5 pm

    The atmosfer of the place and how clean it is

    Stayed in July 2023

  • Reviewed: 21 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was understaffed. Poor waitress near break down

    Very reactive and found a solution for an unexpected complicated issue

    Stayed in May 2023

  • Reviewed: 12 January 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    For 100€ a night the standard is too low. No lift to go with heavy luggage to second floor Staff not enough customer satisfaction oriented: taking diner in the restaurant taking loudly. One lady on the front office stuck on his phone call without « welcome sorry to wait »…

    Stayed in January 2024

  • Reviewed: 2 November 2023

    1.0
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 1 November 2023

    6.0
    Ok, bed is comfortable
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shuttle information should be more specific with times, i misunderstood the times I guess. My room Room Faced a very odd fence, man were yelling, but not the hotels fault. Location is close to the airport by car or taxi, public transportation or walk is not possible, and the shuttle dont run, only in their specific times, taxi for a 5 minute drive is close to a one night hotels price. The people were nice, but i spend not even more than a few hours a night , I was there only 7 hours. But thank you either way, I wasnt upset just confused about a lots of things.

    Is clean

    Stayed in November 2023

  • Reviewed: 3 October 2023

    1.0
    Terrible staff who behave inappropriately and lie.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Terrible staff who behave inappropriately. The hotel claims that it has a shuttle to the hotel from the airport, but in fact this is not true. Therefore, immediately add the costs of a taxi to and from the airport.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    10
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are very clean and comfortable. Staff is very friendly. They offered me a coffee and crossaints in the morning before leaving to the airport. They have a free shuttle to the airport.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    Great convenient location to airport.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great one night stay before heading to airport. Great ammenities and comfortable bed. Free airport shuttle was a bonus and easy to arrange the night before

    Stayed in August 2023

  • Reviewed: 16 August 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    My belongings were taken to rubbish bin while I were continuing to stay at the hotel. I have lost my valuable things. The hotel staff are not Kind.

    Nothing

    Stayed in August 2023

  • Reviewed: 9 August 2023

    5.0
    Very Functional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Confusion over time of shuttle to airport

    Didn’t take breakfast

    Stayed in August 2023

  • Reviewed: 31 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were so kind. My flight was cancelled. They told me the restaurant was open till 10 pm And breakfast from 6.30 am next morning. The room was very comfortable with good Wi Fi and AC. A generous breakfast. After I checked out at 11 am, they let me stay in the garden and lounge till it was time to go t o the airport. There was free water, coffee and croissants! Lunch was available. I was given a complementary ride to the airport which saved 30 Euro! Cannot praise it enough!

    Stayed in July 2023

  • Reviewed: 13 July 2023

    3.0
    Poor
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    First morning there was no water to flush the toilet or clean your teeth or shower. Breakfast was poor at best and the coffee machine wasn't working because of the water. More like a motel than a hotel. Expensive for food and drink.

    The rooms are modern, clean but small.

    Stayed in July 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: