Reviews of Crowne Plaza - Marseille Le Dôme 4 stars
10/12/14 Rue Sainte-Adelaide, 13004 Marseille, France
#7 of 109 hotels in Marseille
Guests' ChoiceReview score
Based on 118 hotel reviews
8.6Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
7.4
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Facilities
9.0
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Staff
9.1
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Value for money
8.6
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Free WiFi
9.2
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Reviewed: 27 May 2024
Orlagh
United Kingdom10 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room - Accessible
- • Stayed 5 nights
- • Submitted via mobile
We ate dinner one evening in the restaurant and it was the worst meal I've ever had. The staff is restaurant could have been more efficient and friendlier.
The breakfast was perfect, there was a good selection of hot and cold food. Additionally you could order omelettes fresh. The location is great, 10 minute walk to the metro and 5 stops into the old town. The reception staff were very friendly and helpful. There a is a suoermarche 5 mins from the hotel too.
Stayed in May 2024
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Reviewed: 22 May 2024
Amit
France3 reviews9.0“It was a great stay with my family”- • Leisure trip
- • Family with young children
- • Premium King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
The food menu should have more options
Very calm and comfortable place to spend time with Family
Stayed in May 2024
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Reviewed: 15 May 2024
Damien
Ireland1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
very clean good breakfast
Stayed in April 2024
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Reviewed: 13 May 2024
Donatella
France26 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 4 nights
- • Submitted via mobile
Breakfast is too expensive for the choices proposed
Position, facilities, parking, rooms
Stayed in May 2024
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Reviewed: 12 May 2024
Fanni
Germany17 reviews2 helpful votes10“Great place to stay, we will be back!”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
Staff is great, everybody is super nice and helpful! Breakfast was rich, had lots of options to choose from. Room was clean and big enough ☺️ w If we are in Marseille again, we will be definitely staying here 🤩
Stayed in May 2024
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Reviewed: 6 May 2024
Avri
Israel4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 7 nights
- • Submitted via mobile
I couldn't adjust the climate control in the room it was too high during the night. Breakfast was very good with big variety and a lot of choice.
Stayed in May 2024
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Reviewed: 3 May 2024
Florin
Romania114 reviews18 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 3 nights
The breakfast room could be bigger
Very varied breakfast with very good quality products. Very easy access to the hotel parking lot even before check-in. The staff was very professional and gave us all the information we needed.
Stayed in April 2024
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Reviewed: 2 May 2024
Oleg
United Kingdom34 reviews2 helpful votes10“Very nice hotel. Recommended”- • Family with young children
- • Premium King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Nothing to complain about.
Courteous staff, really helpful, ready to take an extra effort.
Stayed in May 2024
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Reviewed: 29 April 2024
David
Ireland7 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Not the fault of the hotel, but the surrounding environs were awful. Rubbish strewn all over the streets, lots of dog poop and rats running rampant in the evenings.
The staff were so friendly. There was a decent selection at breakfast, but could have been expanded. The room was comfortable and clean.
Stayed in April 2024
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Reviewed: 26 April 2024
Victoriano
United Kingdom1 review9.0“We wish we could have stayed longer!”- • Leisure trip
- • Group
- • Standard Queen Room - Accessible
- • Stayed 3 nights
The only downside was the swimming pool as they will reopen the swimming pool at the beginning of May and we arrived a week prior. This is not a big issue as I would stay at this location again!
The breakfast was amazing! Freshly baked pastries and fruits are available, with so many savoury options as well! My friend loved the sausages and banana loaf, whilst I opted for a light breakfast with chia pudding. There are many options available and you can go for seconds! The hotel is just an 8-minute walk from Charteux station which allows easy access to Vieux Port as well as being close to Palais Longchamp, a beautiful scenery and must-visit. The staff are very friendly and are happy to answer any questions and also give recommendations for places to eat or see.
Stayed in April 2024
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Reviewed: 26 April 2024
Keith
Canada5 reviews9.0“Comfortable, clean, and friendly.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
Not many restaurants in immediate vicinity and metro ends at 2130 (but replaced by bus service).
Clean and spacious room, helpful staff, location close (10-15 min walk) to Metro station then easy access to everywhere in city.
Stayed in April 2024
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Reviewed: 11 April 2024
Andrew
United Kingdom7 reviews9.0Superb- • Business trip
- • Group
- • Standard Room
- • Stayed 3 nights
Limited Restaurant menu when used for multiple nights.
Stayed in March 2024
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Reviewed: 11 April 2024
Jorge
Italy6 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room - Accessible
- • Stayed 4 nights
- • Submitted via mobile
Very helpful staff
Stayed in April 2024
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Reviewed: 8 April 2024
Gabriela
United Kingdom32 reviews3 helpful votes8.0“Good place to stay if you are driving. It is close to the Old Port but not that close.”- • Leisure trip
- • Group
- • Standard King Room
- • Stayed 3 nights
Whilst there are USB charging port, there isn't enough USB-C charging port which is more and more common. Room service is open 24/7 but the hotel restaurant is not always open. For 20 Euros, the breakfast should have been better.
The staff are really lovely and there are good enough facility. The room is spacious and very clean. There are enough power sockets and also individual USB charging port.
Stayed in April 2024
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Reviewed: 6 April 2024
Justin
United Kingdom26 reviews3 helpful votes9.0“Very nice hotel!”- • Leisure trip
- • Couple
- • Standard Queen Room - Accessible
- • Stayed 2 nights
- • Submitted via mobile
Expensive parking fees
Very clean room Secure parking Central location
Stayed in April 2024
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Reviewed: 4 April 2024
Lauryne
France3 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
The bed
Stayed in March 2024
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Reviewed: 1 April 2024
Abdelhamid
Spain19 reviews8.0“Our stay was agreeable, the hotel is very convenient for transport to town and shopping.”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 4 nights
The garage access was too narrow for a big car.
The size of the room was more than enough. The breakfast met our expectation.
Stayed in March 2024
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Reviewed: 28 March 2024
Mathias
Germany83 reviews3 helpful votes8.0“Standard Business Hotel”- • Leisure trip
- • Family with young children
- • Premium King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
The neighbourhood is definitely not the nicest area of Marseille and not much around (no cafes, restaurants etc.)
Considerably new standard business Hotel. Only 5-7 min walk to the next subway station.
Stayed in March 2024
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Reviewed: 5 March 2024
Bianca
Romania16 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Queen Room - Accessible
- • Stayed 1 night
- • Submitted via mobile
The location is a bit remote.
The hotel is super clean, well organized and with all the facilities that you need. Bed (king) was very confortable, the staff very friendly and the size of the room very good.
Stayed in March 2024
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Reviewed: 16 February 2024
Lily
United Kingdom10 reviews4 helpful votes8.0“Good”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 3 nights
- • Submitted via mobile
The room is smaller than the pictures and the toilet is separated from the bathroom, quite inconvenient
Walk 8 minutes to the Metro, the location is good, the breakfast is very good.
Stayed in February 2024
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Reviewed: 7 February 2024
Vaitkunskaitė
Luxembourg1 review8.0“Nice service. Excellent breakfast (really good, I stayed in many places in various jurisdictions).”- • Leisure trip
- • Solo traveller
- • Standard Queen Room - Accessible
- • Stayed 3 nights
- • Submitted via mobile
Location. Wanted to be more near the centre. But this was my fault.
Service, clean hotel and very modern.
Stayed in February 2024
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Reviewed: 8 January 2024
Isidora
Austria13 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
Room was great, big and comfortable. Really clean
Stayed in December 2023
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Reviewed: 2 January 2024
Jennifer
United States7 reviews8.0“We stayed for 1 quick night before getting on a cruise. It was perfect for that.”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
It was very clean and new. The rooms were good size and they offered free waters in the room. We asked for adjoining rooms and got them. The restaurant was very nice and offered a nice breakfast.
Stayed in December 2023
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Reviewed: 31 December 2023
David
United States7 reviews1 helpful vote9.0“Great hotel a bit outside of the city center, but was worth the trip.”- • Leisure trip
- • Group
- • Premium King Room with Sofa Bed
- • Stayed 1 night
Location.
Location was a bit hard to find driving on our own but once found the staff were great, room was large and comfortable, clean, and quiet. We goook Uber from the hotel and it was easy for them to find and to get around.
Stayed in December 2023
