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Reviews of Hôtel des Arts 3 stars

1 bis rue Cantegril, 31000 Toulouse, France

#24 of 87 hotels in Toulouse

Guests' Choice

Review score

Based on 203 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.7

  • Facilities

    8.1

  • Staff

    9.6

  • Value for money

    8.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 25 May 2024

    8.0
    Salardu very quiet outside ski season and the nearby restaurant served poor food
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was fine

    Good location

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No shower

    Perfect location in heart of city centre

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Very practical for shopping .
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    V difficult to find if using GPS in car due to works on metro . Many roads blocked etc . Phone reception for directions to hotel . Paying car park available . Better to book .

    Central location .

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Central location ideal for a city break in wonderful Toulouse
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Full of character and excellent location. Staff were very friendly and helpful.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Water heater takes a while to heat up and not water pressure by the 4th floor.

    Good location and value. Staff was accomodating and friendly

    Stayed in January 2024

  • Reviewed: 30 January 2024

    9.0
    Nice stay again
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night

    Another great stay, we really enjoy staying here on our escapes to Toulouse, lovely room again.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Lovely hotel in a great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Thé décor could do with a little sprucing up in places but our actual room was very good.

    The staff were exceptionally friendly and helpful, giving us great recommendations for what to do and also always chatty and smiling. The location was good and close to cafes, shops and also a wonderful donut shop!!

    Stayed in January 2024

  • Reviewed: 16 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    Although very clean and well cared for during our stay, the room and hotel itself was looking a little tired. I do think the aftermath of Covid and businesses struggling to catch up lingers. It’s not a chic place maybe, but it was certainly friendly. Few issues with shower, but immediately attended to with concern. I would certainly feel safe there if travelling as a female alone. It was in a wonderful location and Toulouse has much to offer. I’d stay there again

    The staff were amazing. They made the stay a delight. They enjoyed our attempts at French, found us excellent places to eat, suggested a day trip to their hometown which was outstanding and explained how easy navigating the transport system was. Never less than engaged and kind. Little home made breakfasts were a treat.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Perfect location!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The sliding door to the bathroom did not close against the wall and the shower did not fit on the wall, you had to hold it. Small things, other than that nothing to complain about!

    The location was perfect, not too far from the station and right in the centre of the city. The room was lovely, the bed was comfortable and the receptionist was very friendly and helpful..

    Stayed in November 2023

  • Reviewed: 28 October 2023

    9.0
    Great location and lovely hotel. Staff we so friendly and helpful.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Room could have been a bit bigger but lovely old building. Recommend ask for one at front of hotel,

    Location was great, close to main square but also small square near by. Not too busy. Room nice & Staff we so friendly and helpful.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Great stay in a hotel with a lot of character
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Not the usual hotel facilities and spaces but that goes with the old building.

    A small hotel with a lot of character, in a great and very central location with very helpful and friendly staff. Nice room and very comfortable bed

    Stayed in September 2023

  • Reviewed: 26 October 2023

    8.0
    Enjoyable stay would go back
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Thought the breakfast was a little more expensive than we had paid at other Hotels but it was good and brought to our room so it's not a complaint.

    Good location in the centre of Toulouse and we could walk from the railway station. Nice clean rooms and friendly staff on arrival. We were late but got there before 22.00. Yoann even apologized for his English which was good. Its us English that should be apologizing because our French is terrible. Would stay again if we are ever back that way

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Short stay in the heart of Toulouse
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Nothing comes to mind

    Very central location, near all touristic places, and full of bars and restaurants. Excellent home made breakfast, served in the room. Quiet room with AC, Italian shower. Even one parking space is available nearby...if your car is narrow enough.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    great value for money
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    we stayed in a lovely room which was light and airy the bathroom was fab

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Very central hotel with helpful and welcoming staff
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    All good

    The star was the exceptionally helpful man at reception who showed me to my room and gave very thorough recommendations as to places to eat. The hotel is in a small street perfectly situated a few minutes walk from the Place du Capitole, but the old building does mean that the rooms are not as spacious as they might be. A good continental breakfast is served in your room.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Great people and location. Rooms could do with a bit of a refresh.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms maybe need a bit of a refresh, and the air con was quite noisy.

    The staff were incredibly friendly and helpful. The location is also really great, and it wasn’t expensive.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    Will be back, some day!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Very nice and cosy hotel in the heart of Toulouse; Staff extremely nice and helpful. Really recommended.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel could do with a makeover. The room smelt a bit unclean. Breakfast was plentiful and tasty but it wasn’t ideal eating it at the bedroom dressing table. All in all though our stay was good.

    Location and staff were great.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights

    Noisy aircon

    friendly staff, explained well

    Stayed in September 2023

  • Reviewed: 22 September 2023

    9.0
    A lovely hotel in the heart of the old town made it a great place to explore the sites of Toulouse.
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No dislikes.

    Location and helpful staff. Good art work as well.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    Great staff and an enjoyable place to stay.
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very central in a beautiful part of the city.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    8.0
    Top location, arty themed hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tricky stairs with luggage and no lift, but staff always offered to take cases to room. No coffee/tea making facilities but can order room delivery.

    Perfect location at the edge of the old city centre. Staff were exceptional and very proud of their hotel.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Lovely stay in Toulouse
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bath room was nicely renovated and great bath with a hand shower, but no standing shower. No tea/coffee making facility in the room.

    Wonderful location. Nicely decorated hotel room in a classic building. Staff were so friendly and took care of us very well. Numerous boutiques, cafes and restaurants around the hotel. Luckily a museum next door was open to the public while we were there. Bed was firm and soft, very comfortable. There was not a lift but staff helped luggages.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Comfortable enough hotel to spend a night or two to see sports match.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Located in center of the city and able to go quite many places by walk.

    Stayed in September 2023

Showing 1 – 25

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