7/9 Place Louise de Bettignies, Vieux Lille, 59000 Lille, France
#13 of 55 hotels in Lille
Guests' ChoiceBased on 222 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.7
Facilities
8.2
Staff
9.3
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 23 May 2024
Mark
United StatesThe room was a bit smaller than I anticipated. Also, my bathroom had a bit of a sewage smell.
The location is perfect and amazing!
Stayed in May 2024
Reviewed: 7 May 2024
Frasik
SwitzerlandLocation could not be beat, and the reception staff was super friendly! Thanks for making me feel safe as a solo traveler!
Stayed in May 2024
Reviewed: 2 May 2024
Richard
United KingdomLocation in the old town was perfect
Stayed in April 2024
Reviewed: 28 April 2024
Phil
United KingdomMore choice would have been nice
The breakfast was adequate although not brilliant.
Stayed in April 2024
Reviewed: 26 April 2024
Sharon
United KingdomThe room was very small.
Great location, very helpful staff.
Stayed in April 2024
Reviewed: 16 April 2024
Gavin
United KingdomRooms a little too small to be comfortable.
Great location, friendly and helpful staff, clean, stylish, good breakfast.
Stayed in April 2024
Reviewed: 8 April 2024
Karen
United KingdomNo tea/coffee facilities or safe in the room. Air conditioning would be an improvement but there is a fan in the ceiling light. Also a toaster in the breakfast room would be useful.
The staff are very friendly and the location was excellent.
Stayed in April 2024
Reviewed: 6 April 2024
Orla
IrelandHad to use the stairs on the first day because the lift was out of order. Room was quite small
Decor, cleanliness Lobby area was comfortable
Stayed in April 2024
Reviewed: 4 April 2024
Nicole
United StatesI wish there was a small fridge in the room but that is my only complaint, everything else was wonderful.
We loved our room - the view was great of the square which was great for afternoons to to take a bit of a rest and look over the square. The bathrooms were a nice size and modern. The breakfast was wonderful with a great assortment of pastries, cheeses, drinks, and other options.
Stayed in March 2024
Reviewed: 1 January 2024
Annabelle
SpainThe hotel wasnt very clean.
The location was excellent. We had breakfast once and it wasnt good. .
Stayed in December 2023
Reviewed: 18 December 2023
Jacques
United KingdomAlthough the rooms are a bit small in size it all fits into the expectations you'd have from a boutique hotel. Very friendly staff, all spoke better English than we did French and to be honest that goes for most of the establishments in Lille. Wonderful location, right in the centre of old Lille with a large parking garage nearby. (200 m walk) Never knew Lille was such a pretty city, what a pleasure to walk around.
Stayed in December 2023
Reviewed: 25 November 2023
Claire
United KingdomPersonal preference, but we both found the bed quite hard. The noise outside was also really bad in the evening with sirens, people outside, and during the day there was construction which was really noisy and constant
Perfect location in the old town of Lille, very cute little place, atmosphere was nice and staff were very friendly
Stayed in November 2023
Reviewed: 19 November 2023
Sofia
LatviaExcellent location in the old town, very friendly and helpful staff. Nice and clean rooms.
Stayed in November 2023
Reviewed: 25 October 2023
Hayley
New ZealandThe only down point would be, although the staff are lovely most of the time they were standing at the main dooflr for the Hotel smoking, they would quickly stop and come in with you if you needed something. I know this is more of a different attitude towards smoking, but it is very unpleasant to walk through a cloud of smoke from the staff to get into your hotel.
The room was great value, as we managed to get it last minute during a stay for a RWC match. The hotel is very well situated in the centre of Lille, convenient for everything we need. No parking, but we were advised by the Hotel of a parking very close that we were able to book in advance, which was ver convenient. The staff at the Hotel were very friendly and helpful!
Stayed in October 2023
Reviewed: 20 October 2023
Robert
United KingdomIf they had my booking, which they said they didn't when I turned up. Put in a disabled room where the wet room was badly designed, water would not drain away and thus trailed into carpeted room. Room was permanently cold, turning the heating up on the one small radiator made no difference. Inatentive breakfasy staff, always on their phone and not replenishoing the buffett.
Location, just a short walk from Grande Place & Cathedral
Stayed in October 2023
Reviewed: 20 October 2023
Anne
United KingdomNothing!
Beautiful little hotel in a perfect location Place Louise Bettignies - lovely rooms and fantastic staff who make this hotel special! Always helpful, friendly and smiling.
Stayed in October 2023
Reviewed: 19 October 2023
Valerie
AustraliaShower in bath- I couldn’t get into it!!
The room was cute! The bed very comfortable
Stayed in October 2023
Reviewed: 18 October 2023
Scott
United KingdomA hoover being left on the stairs for 24 hours
Location, city,people
Stayed in October 2023
Reviewed: 3 October 2023
Joyce
United KingdomOur bedroom was very small.
I really liked the style & location. The staff were very friendly & helpful.
Stayed in October 2023
Reviewed: 2 October 2023
Wilson
United KingdomNot much!
Great facilities in a central location and not far from transport links.
Stayed in October 2023
Reviewed: 29 September 2023
Poudrier
United StatesRooms were a bit small but that’s to be expected in the heart of the city.
Location was absolutely the best!!! Rooms were recently renovated and very clean.
Stayed in September 2023
Reviewed: 25 September 2023
Arthur
United KingdomLocation is very good and staff are very friendly. Rooms are a bit on the small side but cosy and comfortable. Breakfast was good.
Stayed in September 2023
Reviewed: 19 September 2023
Richard
United KingdomThere was no air conditioning which meant we had to sleep with the windows open which meant we slept badly because it was so hot.
It was clean and comfortable and centrally located in Lille.
Stayed in September 2023
Reviewed: 18 September 2023
Maxime
BelgiumThe rooms are quite small, as it can be seen in the pictures (it did not come as a surprise and it is normal for a hotel in a historical centre). The equipment of the room was disapointing -it was the bare minimum. Our bathroom was starting to show clear signs of wear and tear.
The hothel is very cosy and the location is excellent (just next to an underground parking and meters away from shops and cafés). Staff was very friendly. The breakfast was not exceptionnal but a good value for the price.
Stayed in September 2023
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