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Reviews of ibis Paris porte de Bercy 3 stars

2 Place de l'Europe, 94220 Charenton-le-Pont, France

#8 of 27 hotels in Charenton-le-Pont

Guests' Choice

Review score

Based on 37 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    7.3

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 16 May 2024

    8.0
    I like ibis. The staff are nice, friendly, and helpful. I feel happy to choose them again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Well I prefered if the floor was covered by some mat that didn't have lots of hiding space for insects. Maybe something flat would be better. I haven't seen any insects in the room but I've seen one in the toilet. I have a big fear of bed bugs. (Recently, there was an increase of them in Paris as well to the best of my knowledge.) That's why I got a little bit concerened. But they do have some closet that is lifted from the ground. So, I was able to put my bag and clothing there where they would not touch the ground. I did check the mattress and I did not find any sign of bedbugs or their waste. So, I felt mostly safe.

    I was worried about insects. I actually saw one in the toilet but it came from behind the heater. I think even if you're very carefu in cleaning it's hard to detect those. So, I wouldn't blame them. I think in total the house keeping does an amazing work. The quality of the rooms are very high and I definitely give them credit for that. I think they are sound proof as my stay was very peaceful and quiet. The beds are comfortable. The house keeping also cleans the room very well. I think in general it is absolutely a good choice.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Good choice
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Towel and toilet paper is not enough

    We chose the breakfast with higher price which is 13.9. It is good with a variety of options

    Stayed in May 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could have had a kettle/coffee maker in the room.

    The staff were really friendly and helpful. It had a good breakfast and a hotel bar. The bed was comfortable and the room was very clean. It was quiet. It was near the bus station as we were getting an early bus.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee/tea facilities, no bidet (!), no possibility to adjust the temperature in the room (it was really, really hot), bit noisy from the street and trains. The decor is quite "budget"

    Great value, location for my work, excellent breakfast

    Stayed in March 2024

  • Reviewed: 14 November 2023

    7.0
    Nice comfortable stay
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Room a little small for using the desk, as a business traveler.

    Good location - clean, comfortable and good support from staff,

    Stayed in November 2023

  • Reviewed: 25 September 2023

    9.0
    Good stay in Paris
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No hand towels or face cloth provided

    Location close to Gare de Lyon. Room spacious enough to open up 2 suitcases. Good shower.

    Stayed in September 2023

  • Reviewed: 8 June 2023

    7.0
    just went there to sleep
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no coffee in the room nothing provided

    not much

    Stayed in May 2023

  • Reviewed: 2 April 2024

    1.0
    Poor sound insulation
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was located next to highway . There is a tunnel nearby and throughout the night i could not sleep because of sound. Most bikes were revving when passing from tunnel.

    Staff is very helpful and accomodating.

    Stayed in April 2024

  • Reviewed: 11 January 2024

    6.0
    Overall average place with friendly staff
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were quite small and they weren’t the cleanest.

    The staff were accommodating and friendly. The location was next to a bus stop that led into the city so that was good.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    not setified

    Stayed in December 2023

  • Reviewed: 16 October 2023

    10
    Really Enjoy and very happy. will be back again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    when your one staff miss understanding (IBIS buget staff of reception ground floor) and said dont make a video during breakfast time, because some people dont like than I said i am making video of my family and your Great Breakfast and nice decoration ... breakfast was very good and high standard thatwhy i want to show my friends and family great hotel. any way all staff were very good and friendly.

    Every things was great. we prefer to my all friend. Great hotel.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No garbage bin in the room, very annoying noise in the bathroom and I could not sleep unless I closed both the bathroom and the room doors, poor breakfast, not many items to choose from and no vegetables nor enough fruits.

    Comfortable bed and pillows

    Stayed in September 2023

  • Reviewed: 26 September 2023

    10
    We’re happy so much to stay at this place, it’s one of my good memories.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    We like everything, and the most impressive is how nice staffs are

    Stayed in September 2023

  • Reviewed: 27 August 2023

    10
    Amazing service! I will come back.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I really liked everything about the hotel.

    The people were friendly. The hotel was centrally located. The bar was awesome.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    The reception staff was so nice to me.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The reason I was so happy with my stay here was the staff member at the reception desk on floor R. When me and my friend departed in the morning, we were 1 euro short of paying the bus fare, and there were no ATMs anywhere nearby. If we didnt catch that bus, we would've missed our trip home, so I asked the staff member if she could give me 1 euro. Without even asking why, she went to her bag and gave me 1 euro of her own money. That was such a lifesaver for us. This is the sort of kindness that makes me want to go back somewhere, that employee should have her pay raised.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Iron not available in the hotel.

    Nice breakfast Very clean Central location Good reception area

    Stayed in July 2023

  • Reviewed: 5 June 2023

    10
    I am very pleased with my choice of this hotel - thank you
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    I couldn't see the Eiffel Tower. :-( but seriously there was nothing to moan about.

    The restaurant was great. Quick service, good food and a fair price for a city. We felt "looked after" which is always important. We had alcohol, main and dessert. The people were kind and welcoming and the atmosphere was customer friendly. The onsite car park was great too. I have a fancy sports car and was touring europe so it was essential I got safe parking. This definitely ticks all the boxes. It's cool and almost underground, private with restricted access and the bays were wide enough to make me feel that my car would not bumped into. There was also a large space for motorbikes - so they can use this facility too. Well done.

    Stayed in June 2023

  • Reviewed: 12 July 2023

    7.0
    Started in the budget ibis for 2 nights, disappointing then moved to the ibis which was so much better and practically t
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice reception , quiet

    Stayed in July 2023

  • Reviewed: 24 March 2024

    7.0
    Good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 18 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

Showing 1 – 25

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