It would be helpful to express our disappointment regarding an important aspect of our stay. During our stay, we celebrated a significant family milestone—a birthday. Upon our arrival, we communicated with the receptionist and informed them that our visit to Lyon was specifically to celebrate this occasion. Despite this, there was no acknowledgment or effort from your staff to make this day special in any way. We had expected at least a small gesture, such as a congratulatory note or a simple acknowledgment from your team, which would have significantly enhanced our experience. The lack of any recognition was quite disheartening and left us feeling undervalued as guests. A birthday celebration is a meaningful event, and we chose Hotel Dieu with the expectation that your reputed hospitality would contribute positively to this special day. I hope you take this feedback seriously and consider implementing measures to ensure future guests celebrating special occasions feel recognized and valued.

Our recent stay at the InterContinental Lyon - Hotel Dieu was nothing short of exceptional. This hotel perfectly combines historic charm with modern luxury, making it a standout choice for any traveler visiting Lyon. Location: The hotel's location is unbeatable. Situated on the banks of the Rhône River, it's just a short walk to Lyon's historic Old Town, a UNESCO World Heritage site. The proximity to key attractions, shopping areas, and dining establishments makes it an ideal base for exploring the city. Service: The service at Hotel Dieu is exemplary. From the moment we arrived, the staff were attentive, friendly, and eager to assist with any request. The concierge team provided excellent recommendations and were instrumental in making our stay memorable. Every interaction reflected a commitment to guest satisfaction, which truly enhanced our experience. Interior: The interior of the hotel is breathtaking. The blend of contemporary design with the building's historic architecture is stunning. The spacious rooms are elegantly decorated, offering a perfect mix of comfort and style. The lobby and common areas are beautifully appointed, providing a sense of grandeur and sophistication. Historic Significance: Staying at Hotel Dieu is like stepping back in time. The building itself is a historic landmark, dating back to the 12th century. Its rich history as a hospital for the needy adds a layer of depth to your stay. The careful restoration has preserved its historical essence while incorporating modern amenities. Exploring the hotel's corridors and courtyards, you can feel the centuries of history embedded in its walls. Overall, Hotel Dieu offers an unparalleled experience that beautifully merges historic charm with modern luxury. Whether you're in Lyon for business or leisure, this hotel promises an unforgettable stay. Highly recommended!

Stayed in May 2024

I felt the rooms could have been painted a little lighter. Passageways slightly long and boring.

Variety, tasty and excellent service.

Stayed in May 2024

Beautifully designed hotel, super central in the middle of it all. immaculate service. Spacious rooms. Beautiful courtyards surrounding the hotel. Great bar.

Stayed in May 2024

Prices in the Dome bar are over the top.

Great location. Rooms are bright, tasteful and thoughtfully designed. The entire property is immaculate.

Stayed in May 2024

Nothing

Cleanliness, courteous staff, location in Lyon, breakfast in hotel, quiet, comfortable bed, huge walking shower.

Stayed in May 2024

The room. Has stairs and is small

The lobby and bar layout is wonderful

Stayed in May 2024

Clean property, friendly staff and easy location.

Stayed in May 2024

It was all great, a bit pricey but worth the money

Excellent location, beautiful, historic building, extremely comfortable bedding, incredible quality of the breakfast, exclusive dinner with excellent dishes

Stayed in May 2024

Pillows

Excellent staff Leticia exceptional service.

Stayed in May 2024

I was passing through on a road trip to the south of france, Ihad biblical rain driving down to here, . The staff parked the car and brought me up items id left. Im Vegan so always have to battle a little for decent food in restaraunts...here the chef made me a custom michelin star level meal using variants from the menu. Some of the best food ive tasted in a long time . The room the quietest ive ever slept in, gorgeous features...truly a world class hotel, and staff to match

Stayed in April 2024

It met all expectations

Stayed in February 2024

2 story luxury river view suite didn't work as well as it could have as there was no water for the kettle/coffee machine in the lounge where it was located so you had to go downstairs to fill up the kettle or take the kettle etc downstairs and the chromecast connects to the downstairs TV only which effectively made the upstairs TV and lounge area pointless and you do need to be streaming something as there is only 1 english language station available which is BBC world news. Going up and down the stairs was a bit of a pain on a few night stay. We would have preferred a single story river view room in hindsight.

Amazing restored heritage building Modern luxury rooms Buffet breakfast is fantastic Views of the river supurb Top location for exploring the historical district Short cab ride to the Halles de Lyon - Paul Bocuse Only 10 minutes in a cab to the trains for regional exploring - Annecy day trip highly recommended Le Dome bar is a visual spectacular

Stayed in April 2024

Nothing I would like to thank Miss Agathe for changing the room for us.

Fast check in once Miss Agathe knew that I had allergies, she changed the room immediately. I really liked the location it is near the city attractions. The modern design with this kind of historical building was a nice experience.

Stayed in April 2024

Beds too soft Don’t like the carpets in the room and that the rooms have bath / shower together . Should be separate. Bar menu very limited in the Dome

Location excellent Breakfast good

Stayed in April 2024

No thing

Every thing perfectly large room very clean comfortable all staff was smiling and helpful thank you Thomas

Stayed in April 2024

Loved the location, the security features (access to floor by key card only). Plushness of room.

Stayed in April 2024

To have to shower in the bath The noise of the corridor door next to our room

Great location and atmosphere

Stayed in April 2024

Nothing.

The location is the nice part of Lyon for ease of visiting tourist sites. Service was good.

Stayed in April 2024

Everything, from the hotel architecture, comfort of the rooms, spectacular bar, great location.

Stayed in April 2024

We liked everything. And even more after being granted free upgrade for suits. We travel a lot, and this one is literally a best hotel in Europe in terms of service, location, rooms, facilities.

Stayed in March 2024

Good location comfy beds

Stayed in March 2024

Great location and super service

Stayed in March 2024

Everything was supremely luxurious and the entire hotel staff was warm, welcoming and helpful. Keep it up

Location - 10/10 Service - 10/10 Breakfast - 10/10 Price - 10/10

Stayed in March 2024

Excellent! Great location, friendly staff, beautiful building and lovely Dome Bar.. everything was great 👍 strongly recommend!

Stayed in March 2024