Nothing really. Strange arrangement of rooms, but that is not a negative. Aren’t really funny trying to find the room and getting your suitcase around narrow corners.

Excellent location with tourism sights within easy walking distance and restaurants and bars right on the doorstep. Shopping mall a stone’s throw away. Great staff - friendly and efficient.

Stayed in May 2024

All was to my liking.

Good reception staff. Pleasant room with fridge and coffee making facilities. Good bathroom facility. Bright decor and clean.

Stayed in April 2024

Wifi was spotty and didn't work a lot. Steps down when you get off the lift and one more step down inside the room could be a problem for some.

Location on the main square was exceptional, near to everything and lots of restaurants and shops in walking distance. Front desk (Graciella in particular very helpful in making a restaurant reservation) all were friendly and attentive. Very clean, housekeeping very good and appreciated the resupply on coffee and tea in the room.

Stayed in April 2024

Parking is a problem. Hotel give 20% off for near by car park but difficult to access.

The location is right in the center and next to the Palaces. The room is clean and stuff is friendly. The breakfast is simple but good enough.

Stayed in April 2024

Lovely hotel, perfect location Wonderful friendly and very helpful staff - went above and beyond to help us

Stayed in April 2024

Check-out took more time than expected.

Despite being a small room, it seems to be renewed and refurbished not long ago. The bathroom was also renewed, and the bed and pillows were great. Good breakfast and quick check-in.

Stayed in March 2024

Reception staff at check out was no where near as friendly and efficient as we had received or first 2 day.

Location was amazing. Rooms very comfortable

Stayed in March 2024

Room was much smaller than in pictures and less modern.

Good location.

Stayed in March 2024

Internal window one side, courtyard on the other so little natural light, quite narrow corridors. But it's the nature of the building in the city centre.

Super location, comfy bed.

Stayed in February 2024

Not specific.

Best location.

Stayed in February 2024

Great location.

Stayed in February 2024

N/A

The location was fantastic. It could not have been better located. It was within the walled city and immediately adjacent to the main square. It was about 100 metres from the papal palace, and it was an easy walk from the train station (about 10-15 mins walking straight down one road). The Pont d'Avignon was also close to the hotel. The hotel itself was good and there was variety for breakfast.

Stayed in January 2024

The hotel location was great. Short walk from train station, yet in the heart of the historic center, on a lovely plaza. We were pleasantly surprised by the view from our room which overlooked the plaza. The room was a little tight, kind of wedge-shaped, but well-laid out and adequate space. Nice bathroom. Nice breakfast room. Very good value for the location. When you walk out of the hotel you are right where you want to be! A short walk to all the sights. Avignon has a lot of fun little cobblestone streets to explore. We wish we could had stayed here a bit longer but our schedule didn't allow.

Stayed in November 2023

Too many stairs to climb within the facility

Its proximity to the attraction. Front desk very helpful

Stayed in January 2024

The double room provided to us emitted a persistent unpleasant odor. Additionally, the space was quite cramped for two individuals, leading me to believe that the photographs displayed on the booking.com website were somewhat overpromising.

Very kind and attentive staff. The location is great.

Stayed in December 2023

Strong smell in the room

Confortable clean great people amazing localisation

Stayed in December 2023

There are two blue lights next to the bed that cannot be turned off. The pillows are rather small. When selecting the room type there were many photos for the same type of room, we got one that was not that nice in terms of layout and colors and was a little dark. Nonetheless the price is fair for what you get, given the location, so I think it is a good value for money.

The location is perfect, probably the closest to the Palace des Papes, but also conveniently close to all major attractions. It is just a simple overnight stay kind of hotel (it does not want to be more and it doesn't need it). Very easy to checkin and out. The room is clean and quiet.

Stayed in December 2023

All was expected and good

Breakfast was tasty and variety was good . Location was excellent

Stayed in December 2023

Loved it

Modern; clean and very helpful staff.

Stayed in December 2023

The bed was a bit too firm - but this seems to be a common thing in France.

The location is terrific - close to everything including restaurants and the Palais des Papes. The staff were lovely and very welcoming and friendly. The room was great - very clean and had all the amenities needed.

Stayed in December 2023

Parking Garage is public parking (but it's only a couple blocks away). Breakfast was not worth it's cost.

Staff here are very nice and generous. Property is very close to the palace, oversees a plaza. Rooms are modern, clean, and comfortable.

Stayed in November 2023

They blocked the sum in advance on my credit card - larger than the real cost - and I had to pay once again in the morning. Two weeks later the blocked sum was not released yet and I had to discuss with the hotel and my bank to unblock

Location, 100 m form the Papal Castle, in a pietonal area. Kyriad style hotel, despite having only 2 stars on the panels around the hotel, offereda room quiet, comfortable and warm. Good breakfast, buffet type with many options. They offer a discount to the parking cost

Stayed in November 2023

Lift a little small and slow but this happens everywhere

Big room and very comfortable bed. Spotlessly clean throughout the hotel. Best of all was its central location around the restaurants with easy access to all tourist sites. Great value and highly recommended

Stayed in November 2023

Very good location and good views

Stayed in November 2023