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Reviews of Hôtel Le Médiéval Palais des Papes 3 stars

15 rue Petite Saunerie, 84000 Avignon, France

#21 of 49 hotels in Avignon

Guests' Choice

Review score

Based on 283 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.4

  • Facilities

    7.7

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 25 May 2024

    8.0
    Warm friendly staff in the heart of Avignon.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately the wifi was out of order during our stay.

    The gentleman on duty when we arrived was extremely friendly and welcoming. I enjoyed talking with him on a number of occasions. He was the same with the other guests as well. We enjoyed the breakfast, the selection was good and tasty. The hotel offered secure storage for our bikes.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Lovely hotel in the old town
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The water drain in the sink was blocked and the bathroom light was constantly flickering. Wifi would have worked only against the release of all personal contact data, we therefore thankfully declined.

    Lovely hotel in the middle of the old town, nice and safe area, even at night. The staff was always super friendly and helpful.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The light in the room could be brighter And the shower door was leaking

    Location was great, right in the town center. Parking in a public car park was easy and close enough to the hotel but inspite of price reduction it was rather expensive. The lady in the breakfast room was a sunshine! She was so very helpful and made us feel very welcome

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Nice atmosphere in Avignon
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    nothing

    The guy at the reception was very nice and friendly, he made us feel welcome. The room was big with plenty of space, also there were some herbal tee availble which we always apreciate. The location is very central. Evething was clean.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    I would recommend this hotel……not fancy but a nice stay and the location is great.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The 52 stairs to the room, but we looked at it as a workout!

    The hotel staff were the best!! So pleasant and helpful.The breakfast was great.The location was great. a very enjoyable stay!

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights

    The mattress was way too soft.

    Just around the corner from the historical center of the town. A small hotel, small rooms, good for a few nights stay. Very helpful and friendly staff. If you're having breakfast at the hotel - better come early, as the kitchen is run by one person, and it may take some time.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    One of our bags went missing, only had some food in it so wasn't too bad but slightly annoying.

    Clean, comfortable, central to everything, really enjoyed our stay.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night

    Courtyard below the room was occasionally smoky. Was bothersome for our daughters with the windows open.

    Our second stay here. Great location, family room with double bed and two single beds with bathroom in middle is a clever arrangement, was perfect for us for one night, we walked to central station in the morning. Security good someone on the door 24hrs.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Great hotel in perfect location
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Not a problem particularly, but it was an open sided shower (no curtain or screen) and the shower head was hard to direct - which did make the floor rather wet. Didn't have breakfast so can't comment.

    What a find!! Great location so close to all the sites yet quiet at night, friendly staff, and brilliant sized room for a family. Nice and clean, with lovely smelling bathroom toiletries. We only stayed for two nights but were asked if we wanted our towels changed after the first night!- which was handy as the bath matt was rather wet from the shower. We all agreed we would stay here again!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Great staff and location in charming old building in the heart of the pedestrianised old city
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 9 nights

    Room slightly tired / 1980s decor. (I think the hotel's under new ownership since 2023 and is renovating rooms, so maybe room 6 is going to be refreshed).

    Very friendly staff. Excellent location (almost no traffic down a car-free side street). Occasional noise from motor bike (usually food deliveries) or people walking back from night out. Unusually, there was a kettle and I like making my own herbal teas

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Nice and comfortable hotel for a stay in central location.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    As this is an old building it has no elevator, I had to carry our suitcases to the second floor on the stairs. Specifically our room had no view. Just the wall of an adjacent building could be seen.

    The location is superb. Literally two steps from the points of the main points of interest in Avignon. The room itself was reasonably sized and had all the facilities why needed. The bed was nice and comfortable. Good french breakfast (buffet). Very nice staff.

    Stayed in March 2024

  • Reviewed: 9 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location and personnel Beautiful building and atmosphere

    Stayed in December 2023

  • Reviewed: 13 November 2023

    9.0
    Come see Avignon!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location of property is in a quiet alley yet near everything. Room is fairly large. Breakfast is for additional cost but is a good value.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    Nice room in a hotel with a perfect location and very helpful staff!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    The location. The staff.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    A handily located hotel for travellers not arriving by car
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Given Avignon's one-way routing and central pedestrianised zone, car access to the hotel is possible but very very difficult - avoid if you can! Best parking is in the nearby Les Halles multi-storey car park.

    The hotel is in a great central location (but exceedingly difficult to access by car - see below), otherwise average.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    7.0
    Great location great staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The view out of our window

    The staff were exceptional

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    We had an excellent stay at Hotel le Medieval Palais des Papes. It is well located. But more importantly, the staff was
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I would stay again. Nothing to dislike!

    The staff were friendly and extremely helpful. The breakfast was excellent with great variety and coffee. And the room was clean and had everything we needed.

    Stayed in September 2023

  • Reviewed: 20 October 2023

    7.0
    Good value for money and a great location
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Clean rooms. Friendly staff

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    Ok
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Air conditioning

    Breakfast

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good shower / bath room but would be good to have shower curtain for the shower over the bath

    Staff, location, comfortable

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Perfect location for the medeival tourist
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A cone balancing on its tip is more stable than the Wi-Fi; super slow and frequent disconnects, forget about syncing you photos to e.g. iCloud overnight.

    Very close to the papal palace and friendly staff. Perfect for my purposes. To get there from the train station, follow Rue de la République to Rue Favart/Rue Carnot rather then do as I did and follow the GPS. The GPS will take you through a rabbit warren of medieval alleys with poor GPS reception.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Triple Room (3 Adults or 2 Adults + 1 Child)
    • Stayed 6 nights
    • Submitted via mobile

    Wi fi is unsecure, login is frequently required.

    Hotel personnel is very nice and helpful. Location is excellent

    Stayed in September 2023

  • Reviewed: 24 September 2023

    9.0
    A wonderful base from which to explore the beautiful city. Would love to return & to book in again!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Since we stayed on the top floor, a down-stairs toilet would have been appreciated.

    A very quiet, peaceful location but central to good bars & restaurants in the area, all in the old part of town. Easy access to main sites. All amenities within walking distance. Staff were really friendly. Breakfast in the outdoor area was delightful & relaxed. Our room was beautifully maintained & cleaned in a most unobtrusive manner. We were given advance warning about the stairs & lack of a lift to our room. This was greatly appreciated.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Excellent gotel, helpfull staff and great breakfast.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    location, staff.

    Stayed in September 2023

Showing 1 – 25

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