No handrails in bathroom to prevent any slips and falls potential accidents especially for older persons. On first night of stay there was noisy disturbance from sadly I believe drunk middle aged Brits until 2 to 3 am. There would have been complaints and I believe HLE dealt with it very well and there were no more nightly disturbance. So bravo to the hotel.

Friendly helpful staff.

Stayed in May 2024

Excellent location close to Euro station. Helpful staff

Stayed in May 2024

All good!

Staff very helpful, everything in great condition. Windows that actually opened (European style) fantastic. Price reasonable and VERY close to the Lille Europe train station, could walk with luggage no problem.

Stayed in May 2024

A few beggars about, but same as most cities near station areas nowadays.

Very convenient between the two stations and next to the shopping centre. Beds very comfortable and bathroom clean. Very good value for money and ideal for a travel stopover.

Stayed in May 2024

Good location for trains, close to a metro stop.

Stayed in May 2024

A little cramped but still doable.

Great location, clean, friendly staff. Room was small but nice.

Stayed in May 2024

Clean - super! Thank you! Comfort - super: comfortable bed, wardrobe, hangers, !bathtub!, kettle, heater and fan. It's very convenient and useful! Thank you! Beautiful city view from window! Location. It is very convenient to get to the main attractions on foot! We'll be happy to return!

Stayed in April 2024

There is no AC and I had to sleep with a fan on and still was a bit hot (mind you, this was in May… I could only imagine July-August). The location is a bit sketchy, between two train stations (though at the same time convenient), but overall, the whole city has a big population of homeless people and junkies. I always go out at night for drinks by myself when I travel; I decided not to in Lille. Be careful, tons of people asking for money and pickpocketing (even inside the stations).

The room was great: big and clean (just as in the pictures) and the staff very friendly. Nice shower and bed, and having a mini bar to put my own things is always a plus. Lille’s architecture is breathtaking.

Stayed in May 2024

Parking complicated

Location brilliant

Stayed in May 2024

No air conditioning... It was unseasonably warm and barely comfortable with the fan. In the summer it would likely be unpleasant. No real lobby or lounge to speak of (other than the breakfast area, which was also overly warm. I suppose that is reflected in the price.

Close to train station, and decent room for the price.

Stayed in May 2024

Good location and good breakfast. Staff very friendly. Everything ok!

Stayed in May 2024

Great location, convenient parking, comfortable room.

Stayed in May 2024

The price of breakfast was a bit expensive for the options offered. But it was good in general. The shower could be improved. For the rest not much to add.

The location was just perfect, between the 2 main train stations, metro and a shopping mall. The building is modern and has a beautiful view from the breakfast floor. The view from the room was great, watching the sunset in this beautiful setting. Breakfast was good. The coffee was very tasty! Perfect for a start of the day. The room was nice, beds comfortable. The bathroom was good, nice bathtub. The shower was a bit less comfortable but the water stream was fine. The staff were very polite and professional. We were allowed to leave our luggage after the checkout, and even sit upstairs where the sitting area is. Cleaning was everyday but we didn’t use much this service, only a couple of days. If coming back to Lille, we will definitely stay here again!

Stayed in May 2024

ROOM NOT CLEAN ENOUGH

LOCATION,HELPFUL AND KIND RECEPTIONIST

Stayed in May 2024

There was a problem with a leaking toilet (the staff then provided us with another room). There was then a second problem with the shower head and the hose connecting to it. We only found out in the morning when we took our shower.

Nice situated near the train station and near a commercial center. Very close to every touristic point you would want to visit. The bed was very comfortable and wide enough. Curtains provided enough darkness to sleep well. Staff was very helpful regarding our issue with the first room.

Stayed in May 2024

Beds

Very well located, nice rooms thought the beds were not the comfiest. Very convenient if you need to spend one night in Lille.

Stayed in May 2024

location was excellent

good location. reasonably quiet

Stayed in May 2024

No aircon and room was very stuffy, mattress wasn’t very comfortable either

Good location, friendly staff, secure parking

Stayed in May 2024

Good breakfast, good choice of items to suit all tastes. Hotel location is brilliant for train travel being situated mid way between Lille Europe and Lille Flanders stations approximately 5 minutes walk to either location.

Stayed in April 2024

Very close to the train stations Lille Europe and Lille Flandres as well as a Westfield shopping center. The town center is close by with a number of great shops. The staff were very friendly and the bed was very comfortable, we had a great night's sleep!

Stayed in May 2024

There was no safe in the room.

Very close to the centre. The staff was really nice!

Stayed in April 2024

Nothing

This hotel is top quality one. Price-quality balance excellent. Clean and comfortable. Strategic position, two stesso away from Lille Europe. I will.definitively come back

Stayed in April 2024

One bedside light not working. Extractor fan in bathroom not working. Window wouldn't close properly A little noisy from the street.

Handy location for the station. Comfortable

Stayed in April 2024

local tax

Personnel very welcoming very comfortable bed good breakfast

Stayed in April 2024