4, Rue des Francs Bourgeois, 67000 Strasbourg, France
#15 of 89 hotels in Strasbourg
Guests' ChoiceBased on 354 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
9.0
Staff
9.3
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 11 May 2024
Alexander
CanadaI can’t think of anything that was not perfect.
Everything. Finely appointed, great staff, outstanding location. Loved our balcony. Excellent bedding and towels.
Stayed in May 2024
Reviewed: 10 May 2024
Zakaria
FranceNothing
Room, Breakfast, Facilities
Stayed in May 2024
Reviewed: 6 May 2024
Fred
United StatesNothing
Location and staff were great. Central, easy to get to, near main attractions.
Stayed in April 2024
Reviewed: 6 May 2024
Maria
United Arab EmiratesThe A/C was not yet working and it a little too warm. However the staff did adjust the settings and became better, not full AC cold thought.
Beautiful hotel, my room was upgraded to a balcony room for free and it was amazing. Great location in the center, beautiful.
Stayed in April 2024
Reviewed: 3 May 2024
Vonnie
United StatesLovely hotel in a great location. The best hotel breakfast I've had in Europe!
Stayed in May 2024
Reviewed: 22 April 2024
Magda
United StatesThe room was very comfortable and clean. The location was perfect and breakfast delicious.
Stayed in April 2024
Reviewed: 18 April 2024
Oscar
United StatesThe fact of having to pay extra for using a jacuzzi or Sauna. It's not a nice idea to do it that way, it would be better to balance it in the overall price and make the guest to feel kindly treated that over charged for a service that most of hotels offer for free.
Definitely the location, but also the ambiance and the rooms. The front desk and concierge service were exceptional! , truly kind responsive and efficient team. Fantastic service at the breakfast area.
Stayed in April 2024
Reviewed: 15 April 2024
Jasmine
TurkeyRestaurant could have more options for dinner.
Perfect location and great staff. Breakfast was delicious.
Stayed in April 2024
Reviewed: 1 April 2024
Robert
United StatesI do not have a complaint.
The breakfast was wonderful. Lot of choices. The staff was amazing. They kept on top of everything. If an item was taken it was replaced immediately. Beautiful dining experience
Stayed in March 2024
Reviewed: 26 March 2024
Michèle
SwitzerlandThe spa was always full, hence it would be great if reception informs at check in that a booking is required.
Stayed in February 2024
Reviewed: 20 March 2024
Rimma
United StatesLobby
Location
Stayed in March 2024
Reviewed: 21 February 2024
Brown
GermanyIt was very difficult to find the exact parking garage. The explanation of where to park could be more detailed. Especially for someone who has never been there before nor is aware of what to expect.
The location was absolutely perfect. I will definitely be going back to this hotel. The staff was very warm and friendly and the spa was wonderful.
Stayed in February 2024
Reviewed: 8 February 2024
Philip
United KingdomThe price of the breakfast was eye-watering; almost like they hope people don't notice it. BEWARE!
Excellent welcome, very friendly. Great room, and most importantly, great bed which meant a lovely sleep - even if on a road with trams; I could hardly hear any noise.
Stayed in February 2024
Reviewed: 5 February 2024
Iain
MalaysiaNothing
Location, finishing, vibe, staff helpfulness
Stayed in February 2024
Reviewed: 23 January 2024
John
United StatesRoom got very hot, so needed to open the window to cool it which let in the sound of the tram right outside.
Amazing location, lovely building and nice features like soundproof windows and automatic blinds.
Stayed in January 2024
Reviewed: 21 January 2024
Francesca
NetherlandsThe bed could be a tiny bit longer.
This hotel is amazing. Every details is really perfect. Rooms are comfortable and well stocked. The breakfast is amazing, although a little expensive. There is a bar/restaurants on the ground floor that offers dinner and lovely cocktails. The spa and gym are also lovely. Everything is tastefully decorated and thought through. Staff is very nice and professional.
Stayed in January 2024
Reviewed: 17 January 2024
Thernia
South AfricaNIL
Perfect location for multiple visits to the Christmas Markets and restaurants . Very good accommodation and very helpful staff and Concierge . I requested a feather pillow and a non-slip mat for the bath/shower , which were immediately supplied We really enjoyed our stay.
Stayed in December 2023
Reviewed: 16 January 2024
Jane
United StatesNothing it was great would stay again
Hotel was so chic and nice. Perfect location. Rooms were well stocked. Staff was nice and helpful. Highly recommend!
Stayed in December 2023
Reviewed: 3 January 2024
Ida
MexicoRooms are a bit cramped (even for France)
Great location - next to Galleries Lafayette and very near the Notre Dame and within walking distance of the Notre Dame and Petit France area. Breakfast had a good spread too.
Stayed in December 2023
Reviewed: 2 January 2024
Vanessa
United StatesLocation
Stayed in December 2023
Reviewed: 2 January 2024
Lina
Saudi ArabiaNo private parking. You have to walk with your luggage from the public parking to the hotel.
Everything!
Stayed in January 2024
Reviewed: 2 January 2024
Jose
FranceThe breakfast organization was not 100%
Everything
Stayed in January 2024
Reviewed: 23 December 2023
Sibel
United StatesLocation, cleanliness
Stayed in November 2023
Reviewed: 16 December 2023
Keith
United StatesGetting into the City we a problem because they make the city mostly, pedestrian
Great location , across the Street from the Main Christmas Market
Stayed in December 2023
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