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Reviews of Mama Shelter Lille 3 stars

97 PLACE SAINT HUBERT, Lille Centre, 59800 Lille, France

#9 of 55 hotels in Lille

Guests' Choice

Review score

Based on 315 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 27 May 2024

    7.0
    Regular chain hotel dressed up to look fancy
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was basically a premier inn with fancy decoration. No kettle in the room and 5 euros for a coffee downstairs felt like a rip off. No decent coffee included with the breakfast

    Great location and a good breakfast selection.

    Stayed in April 2024

  • Reviewed: 21 May 2024

    8.0
    A nice place to stay in Lille!
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    According to booking the hotel offers parking and this was one of our main criterion. Once we arrived there was no free spot at the parking because the parking is used also for people who do not stay at the hotel.

    Location was great and also the stylish aesthetic of the hotel.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Cool and friendly vibe
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Temperature control in the room was a bit fiddly, it was too warm and AC/fan didn't seem to be working.

    Cool decor and friendly vibe. Staff were super helpful. Room was a great size and very comfortable. Convenient location, close to Eurostar and train station, easy stroll into the city. Great spot for exploring Lille.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Really enjoyed
    • Leisure trip
    • Group
    • Medium Mama Double Room
    • Stayed 2 nights

    Pillows were bit soft for my liking and could have had some basics such as shampoo in the bathroom

    Friendly and positive vibe, conveniently located

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    A pleasant stay
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room in the night was extremely hot (even if outside it wasn't) but what I liked the least was the rooftop terrace wmthat was a little bit dirty (the tables available still had bottles and glasses on it) and the chairs/couch weren't properly clean. The service is at the counter but someone should be in charge of getting the tables ready

    Very close to the station, rooms very clean, staff extremely polite and overall reasonably priced

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Great location and brilliant atmosphere
    • Business trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 1 night

    I found it a little tricky to find, even with a French person accompanying me!

    This was a pleasant surprise! It took a little bit of finding the surroundings are less than salubripous. However, once inside it was an awesome place to stay with a great vibe. Location to Lille Europe was perfect and only a 5 minute walk.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    I stayed over Saturday night. The only issue was that they organize a party in the bar and you can hear noise in the rooms till very late at night. Other than that the hotel is nice and the staff very friendly. The staff gave me complementarg parking to make up for the noise, which I thought was nice

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    Friendly, good food and bar, garden to sit in and great staff
    • Leisure trip
    • People with friends
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We liked it all

    It was fun

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Friendly hotel staff, great location for Eurostar (if you can find the entrance!)
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    Finding the entrance! Got lost and had to ask directions - definitely not straightforward: ended up entering via the restaurant. Details should have been given in advance

    Location proximity for Eurostar

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Great location and a home from home
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The tables in the dining room are a little too close together. It’s not a very intimate experience. The water in the room was never replaced

    Loved the location. Close to the Eurostar and convenient for the city centre and other travel facilities. The room was great, especially the super comfy bed. All the staff that we dealt with were really friendly, professional and informative

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 1 night

    Excellent breakfast; parking facilities and location (walking distance station and (old) city center

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking situation was really difficult

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Design hotel in Lille
    • Leisure trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food. I ordered chicken something for late lunch, it came out looking well….only to found out that the inside was still cold (Obviously it was not cooked there, I don’t know), and the french fries was on the dark and lumpy side….and cold. The dessert was great, I really enjoyed the iles flotantes !!

    All. Location, staffs, comfort and design.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Stylish, fun, excellent breakfast, good value

    Stayed in January 2024

  • Reviewed: 12 January 2024

    7.0
    It is OKAY
    • Business trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of lights in the bathroom, and cheap soap and dry shampoo. No cotton buds. Very basic. Fridge in the room is empty.

    Nothing I did dislike

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    Nice and good location for overnight stay.
    • Leisure trip
    • Couple
    • Medium Mama Twin Room
    • Stayed 1 night

    The bathroom was not great, I mean the cleanliness. There was water everything as soon as you use the bathtub. I am aware that is not the duty of the housekeeper but the maintenance staff can regularly checks if everything works well. That makes you wonder if the room is worth its price!!

    The location is great. The staff is very friendly and helpful. They are ready to help you and they can assist you. They don't go beyond the extra mile but you can always see them when you walk around.

    Stayed in January 2024

  • Reviewed: 6 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn't get a coffee as the restaurant was fully booked even tho we were guests and there's no coffee machine in the room which made it inconvenient.

    The staff were friendly and very helpful with what to do around the city with good tips. The room was good and the bed was comfortable. They have a good breakfast in the morning with a lot of variety.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    The staff made the experience!
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    No comfy reception / relaxing areas to sit other than the bar which was booked out due to popularity

    The staff! They were absolutely amazing. We had an issue with our car whilst there and they went above and beyond to help. A1 for service

    Stayed in November 2023

  • Reviewed: 28 November 2023

    9.0
    Fabulous stay in a fun hotel
    • Leisure trip
    • People with friends
    • Medium Mama Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Some more storage or surfaces in the room to put personal items on/in.

    Fabulous breakfast, comfy bed, and good vibes in a superb location.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    7.0
    Great location and quirky decor
    • Leisure trip
    • People with friends
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy during our stay - a loud late-night party with squealing girls did not make for a good night's sleep.

    Great location, clean and cosy rooms.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Cool Hotel with Fun Vibes
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night

    The breakfast was good but could be better just by adding simple things like tomatoes and cucumbers.

    The location is perfect, you can walk from the hotel to explore the city. The vibe was cool and it was fun to play the arcade games!

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice sized, very comfortable, characterful rooms.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    Nice stay but corporate policies need attention.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    I really did not like, on arrival, to be asked for credit card authorisation well beyond the cost of my stay. On enquiring about this i was told it was in case I ate in their restaurant and then skipped paying for everything. Needless to say I was not tempted to then eat in their restaurant. Then on departure I was not given an itemised bill, until I requested a breakdown of the sum I was being asked to pay.

    Plenty of parking space; Superb breakfast buffet; Easy walking distance from centre and itself in one of the self-guided walks around Lille book we got from tourist office - albeit for modern architecture (lots of bare concrete, including in your room).

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Very lively, relaxing and comfortable
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is a bit expensive (EUR 21) if you need to follow diatery restrictions.

    Very friendly staff, we loved it!

    Stayed in October 2023

Showing 1 – 25

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