Breakfast was ok, the lunch and evening meals of the menu we very good, and reasonable price

the whole expeirence at the hotel was amazing, the pool was a great bonus as well, the staff were very helpful and polite and spoke good english.

Stayed in May 2024

Metro station compans is 7 min away by foot, you have to take a small detour at night when the garden is closed, but i didn't find it to be such a big deal. Pool can get a bit crowded and noisy when there r kids.

Very spacious room, comfortable large bed, both a tub and shower in the room. The room layout is optimal, with 2 couches. Breakfast was great, with a wide variety of choices. The restaurant, lobby and bar area are extremely cosy and luminous, as well as the exterior space next to the pool. The latter is a bit small, but enough to enjoy the good weather when it's not crowded. Close to the center, either by walking or metro.

Stayed in May 2024

Nothing

Great central location next to a pretty park with an easy walking distance of the old centre of Toulouse. Very nice breakfast area with outdoor area overlooking the park and a swimming pool.

Stayed in April 2024

Access at night could be cumbersome if walking to hotel

Location and room

Stayed in April 2024

Personally I don’t like carpet in bedrooms.

Spacious rooms and dinner at the restaurant. The evening meal was outstanding.

Stayed in April 2024

The restaurant was not good for gluten free. My daughter is a celiac and she could only have a plate of chips. This is not unusual for France to be fair, they are back in the dark ages when it comes to allergies. But it would have been good to be able to offer her something.

The staff were great, and the facilities for kids were great. There was a pool table and a playstation which my kids were delighted with. We slept in a room with 4 of us which was fine, v tight but it was just for one night and we were comfortable enough.

Stayed in March 2024

The “fitness centre” only had a cross trainer, a static bike and a bench with a set of 6 weights. Completely misleading to advertise the hotel with “fitness centre”, this was an important feature that made me chose this hotel in this ocasión.

Calm location. Quiet room. Nice breakfast.

Stayed in March 2024

not up to the 4 stars advertised by Booking.

Good location, nice and helpful staff.

Stayed in November 2023

Cool staff!!

Stayed in October 2023

Was a little away from town centre probably best to get taxi back in the evenings , no scenery or view however located next to Japanese park and has a swimming pool so still worth the stay

Lovely lady on reception in the evenings very informative and friendly, excellent bar staff nothings too much trouble and bar open late. Halloween decorations put up was a nice touch. Overall excellent stay Thankyou

Stayed in October 2023

The room was a nice size but the configuration was odd with the bathroom being very small and leaky. The room was also very warm without the ability to really cool the room with air con.

Ability to make the room very dark for our sleeping child.

Stayed in August 2023

Parking fee 15e, reception desk personnel not always around or not enough personnel for the amount of hotel guests - as the hotel was almost full at my time there. One of the elevator going into parking space was broken for a few days (3 or 4 days). Credit card needed, even i booked via booking with my credit card, the hotel wanted to secure my stay with the amount of money bigger then the final price (approx. 130% of a price). After some discussion, they lowered it up to 70% of my total price. The lady at the reception for the check-in was nice and helpful, but i did not like the initial idea of blocking more money then the final price. When checking-out, the staff was not so helpful and it looked like it was a problem to print an invoice without mistakes. That should not have happen in 4 star hotel.

Very good breakfast, variety of bread, baguettes, cheese, ham, eggs as well as sweet croissants etc. Room was of a good size, comfortable bed and nice bathroom. Location, excellent - very nice Japanese garden just behind the hotel, metro station within walking distance. Good wifi.

Stayed in August 2023

Breakfast is fresh and tasty, with many options to choose from. The location is perfect for the tourist

Stayed in September 2023

There was no milk in our room To make coffee or tea

Loves the location so easy to get to the city centre & loves the pool as it was extremely hot when were in Toulouse.

Stayed in August 2023

Nothing

Modern clean ,very nice

Stayed in August 2023

Nothing to dislike.

Central location, great breakfast, very friendly staff and nice pool for a dip 😁

Stayed in August 2023

It was very nice and clean. The kids also enjoyed the pool. The towels were available for rent, which was very helpful.

Stayed in August 2023

Breakfast is quite bad.

Very nice people working at the hotel

Stayed in July 2023

No balcony for our room so it felt a bit oppressive with relatively small windows. More space/sun beds around pool. Didn't serve food all day. One of our pieces of luggage was removed from the luggage storage room for some reason which caused us some anxiety until it was located. A bit of a walk into the centre (about 20 minutes).

Great reception/communal facilities. Very comfortable (although small) bar area with pool table and exercise bikes. Good play area for children. Nice pool although not much space around for sun beds and very busy at times. Friendly helpful staff. Good size room with nice shower/toilet. A few nice restaurants nearby.

Stayed in July 2023

Nothing

The staff are very welcoming and helpful, and always with a smile, by which I appreciate a lot. The hotel is just one step away from the amazing Japanese garden and around 10 mins of walk away from toulouse citycenter

Stayed in July 2023

A lovely hotel. Located in the central area, 15 minutes on foot to the touristic places in Toulouse. Parking for a car on the spot was very convenient and safe. A clean modern hotel, a staff that provided very good service and answered every question. good breakfast

Stayed in June 2023

Location was good. Easy access. Close to the airport. Lobby hall very welcoming.

Stayed in May 2023

there is a secure parking garage and we appreciate the breakfast

Stayed in December 2022

Not exactly downtown if you are going to walk around. Specially if you return after 6pm and can not go through the park. If the park behind the hotel is closed you have to walk some endless blocks around it.

The rooms were of good size as was the bathroom. Good parking space (which was one of the main reasons to select it).

Stayed in December 2022