17 Place Des Reignaux, Lille Centre, 59000 Lille, France
#4 of 55 hotels in Lille
Guests' ChoiceBased on 344 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
9.6
Value for money
8.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Kerry
United KingdomNothing
Great location, clean and friendly hotel with very helpful staff
Stayed in May 2024
Reviewed: 28 May 2024
Rhys
United KingdomWe book this hotel at a reasonably good price of under £100, the hotel communicated well with any question we had before the booking, especially regarding parking. The car park is around two blocks round the corner at a secure multi-story car parking which is manned. Do take into account if you’re travelling in a particularly wider car or you’re not the most confident driver it is quite narrow! When we checked into the hotel we was created by and approachable and friendly gentleman (I believe we heard his name was José). He was extremely helpful and showed us a map of some hotspots to visit as well as where to eat etc. If we are ever visiting Lille again we will be sure to stay here again, ideal location around 5 minute walk from the main plaza/city square. Added bonus was the coffee machine, with free coffee pods and 3 mini bar containing crisps, 4 drinks and some french waffles.
Stayed in May 2024
Reviewed: 25 May 2024
Simon
United KingdomVery convenient for the city centre but in a quiet square.
Stayed in May 2024
Reviewed: 17 May 2024
Todd
United StatesA/C wasn't working and although keeping the windows open at night provided a nice breeze, the early morning activity (trucks unloading, people talking) turned our 'quiet' room into a a room with a very early wake-up call. (I think it was about 4 am)
Staff was very friendly. Bed was comfortable, amenities were nice. Appreciated the complementary snacks and water.
Stayed in May 2024
Reviewed: 16 May 2024
Jeremy
NetherlandsBreakfast was terrific
Stayed in May 2024
Reviewed: 12 May 2024
Ernesto
SpainA fantastic boutique hotel located right into the city centre. Everyone was so kind and attentive, and the service was fantastic. The room was also very cozy and quiet. Special mention to Jose, one of the receptionists. He goes above and beyond to make you feel at home.
Stayed in May 2024
Reviewed: 6 May 2024
Adam
United KingdomGreat location, super friendly staff, lovely hotel.
Stayed in May 2024
Reviewed: 6 May 2024
Belinda
NetherlandsStreet where it’s located feels a bit dodgy.
Nice hotel in the centre of Lille, very friendly staff and great breakfast.
Stayed in April 2024
Reviewed: 4 May 2024
Anna-maria
NetherlandsGreat location, very friendly and helpful staff, comfortable room. Very good value for money.
Stayed in April 2024
Reviewed: 25 April 2024
Heidi
United StatesFabulous location, great room, immaculate, and great staff.
Stayed in April 2024
Reviewed: 19 April 2024
Lesley
United KingdomNothing
Location, cleanliness and friendly and helpful staff
Stayed in April 2024
Reviewed: 7 April 2024
Catherine
United KingdomNothing
Good location. Friendly,helpful staff. Comfortable rooms and varied selection for breakfast.
Stayed in April 2024
Reviewed: 7 March 2024
Gary
United KingdomThe whole wall above the bed and bathroom door was very dusty
Stayed in March 2024
Reviewed: 27 February 2024
Xiaoya
United KingdomNone
Perfect
Stayed in February 2024
Reviewed: 26 February 2024
Jessica
United KingdomWiFi wasn’t great, We had a classic room and it was fine but nothing more, The bath towels were rather small.
Welcoming and very friendly and helpful staff Good position close to Eurostar station as well as the old town Nice lobby area for a drink and we appreciated the green initiative that if opted out of a full clean you got a free drink
Stayed in February 2024
Reviewed: 4 February 2024
Nigel
United KingdomThe immediate neighbourhood is a bit rough. To an extent that's a consequence of being close to the main stations, it is, however very close to the really lovely parts of Lille, especially Vieux Lille.
This is a great little hotel. It is handy for both stations, is imaginative, comfortable and has very enthusiastic and helpful staff.
Stayed in February 2024
Reviewed: 10 January 2024
Rohan
United KingdomA wonderful hotel, with excellent staff in a great location. We loved it!
Stayed in January 2024
Reviewed: 9 January 2024
Resa
BelgiumNothing that we didn’t like!
Second time we stayed in this hotel - we love it and it has become our reference in Lille! Very warm welcome by staff who are always available and helpful, excellent and quiet room in this boutique hotel, great care to detail to make our stay comfortable and enjoyable, including a great quality and varied home made breakfast which we love. The location is perfect- within a walking distance from both main train stations and also the city centre. Rooms are squeaky clean and modern and comfortable, warm and beautifully designed, and the bed is superb. Great bathroom with all necessary facilities, ecological approach to cleaning services, tips for city visits and a shopping discount programme with several local shops- we appreciated all of these and look forward to staying again with this hotel!
Stayed in January 2024
Reviewed: 7 January 2024
Arbak
BelgiumBathroom and the room remained humid and the bathroom's blinder did not cover the entire window.
Great breakfast, mostly homemade, and quite central location. The staff was always smiling and very helpful.
Stayed in January 2024
Reviewed: 5 January 2024
Jane
United KingdomRoom a big small. Parking not possible close to hotel.
Exceptionally friendly and helpful staff. Location central. Nice bar. Big comfortable bed.
Stayed in January 2024
Reviewed: 2 January 2024
Simon
United Kingdom- Excellent location, 5 minutes walk from the Train Station and 10 from the Eurostar. - Excellent location for shopping. - Lovely decoration, African theme. - The best part of the hotel is the staff, Jose, Samuel and the girl that serve the breakfast were amazing and so helpful.
Stayed in December 2023
Reviewed: 28 December 2023
Aikaterini
NetherlandsComfortable bed, spacious room and bathroom, elevator
Stayed in December 2023
Reviewed: 11 December 2023
Ian
United Kingdomgreat location friendly helpful staff
Stayed in December 2023
Reviewed: 8 December 2023
Simone
United KingdomNothing
The room was a good size for 2 adults and infant and baby. It was comfortable and clean. Staff were very pleasant and very accommodating.
Stayed in December 2023
Hohenems, Austria
Sainte-Maure-de-Touraine, France
Brezno, Slovakia
Powell River, Canada
Waiblingen, Germany
Agia Marina Nea Kydonias, Greece
Cala Sant Vicente Mallorca, Spain
Antalya, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content