Broad Street, Bristol, BS1 2EQ, United Kingdom
#9 of 53 hotels in Bristol
Guests' ChoiceBased on 9513 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
8.6
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Caitriona
IrelandI had to get my room key reactivated twice which was a bit annoying. My room was on the 6th floor and the seagulls seemed to perch right outside on the roof. They were very noisy but not the fault of the hotel.
Stayed here as I went to Bristol with my daughter specifically to see Hamilton at the Hippodrome. The location was excellent, staff were friendly, room was spotless. I requested a late checkout as I was really sick on my day of departure & despite the hotel being fully booked for that night my request was accommodated & I will be eternally grateful to the receptionist I spoke to for doing that.
Stayed in May 2024
Reviewed: June 3, 2024
Richard
United KingdomSet menu limited to 3 dishes
Lovely ,clean hotel , comfortable beds and friendly staff . Reasonable priced drinks and food
Stayed in June 2024
Reviewed: June 3, 2024
Intan
MalaysiaNothing
Very impressive and modern. Similar standing as other international brand names
Stayed in May 2024
Reviewed: June 3, 2024
Jacqui
United KingdomLonglife milk in sachets. Rubbery, tasteless scrambled egg at breakfast.
Beautiful and tasteful decor. Central to access city. Very clean throughout
Stayed in June 2024
Reviewed: June 3, 2024
Sweeney
United KingdomThe bed was a bit uncomfortable but the room was fine
Great Location and the hotel was very new and clean. Breakfast was good.
Stayed in June 2024
Reviewed: June 3, 2024
Karen
United KingdomThere was nothing we didn’t like except that our room was near to The Bank pub so a bit noisy at night .
The appearance at the front and stylish interior
Stayed in June 2024
Reviewed: June 2, 2024
Nisha
United KingdomNothing
Super comfy beds and great location
Stayed in May 2024
Reviewed: June 2, 2024
Ali
United KingdomThe room was a great size, comfortable and quiet. It didn't have an external window but an internal window looked out over the inner courtyard and bar area.
Stayed in April 2024
Reviewed: June 2, 2024
Laura
United KingdomNothing - will be choosing Clayton again!
Lovely room, and super comfortable bed. Really appreciated the extras such as robe and slippers. Great shower. Staff all super friendly at reception and breakfast.
Stayed in May 2024
Reviewed: June 2, 2024
Claire
United KingdomReception staff weren’t that friendly, although breakfast staff were very efficient. Water in room not replenished and gin and tonic in the bar was awful. Bed was on the small side.
Nice rooms, good location.
Stayed in May 2024
Reviewed: June 2, 2024
Callard
United KingdomGreat location for shopping and theatre
Stayed in June 2024
Reviewed: June 2, 2024
Alasdair
United KingdomGreat location
Nice and clean, room and bathroom both excellent
Stayed in May 2024
Reviewed: June 2, 2024
Zoltán
HungaryThe room could be a little bit cleaner. The rug in the room had dust. Once at the time of breakfast they had probably a massive amount of people but around 9.00am they weren’t able to handle it. They ran out food and dishes. Staff were friendly and helpful always and handled everything honestly, which is great attitude. It was a heavy leaving day. Not blaming them at all, but I never saw that mess before in a hotel dining area. Only one thing is negative, the gym is more just a recreation room.
Location is great. Staff were professional and helpful.
Stayed in May 2024
Reviewed: June 2, 2024
Elaine
United KingdomNothing
Location,clean. Had a problem with the shower & the staff were excellent. Gave us an upgrade for the inconvenience
Stayed in June 2024
Reviewed: June 2, 2024
Deborah
United KingdomClean and central to the Bristol Beacon and SWX
Stayed in June 2024
Reviewed: June 1, 2024
Abi
United KingdomNothing.
Great location close to Corn street and harbour. Nice reception/bar area. Great staff, very helpful. Rooms were large and had a double and a single bed. Wheelchair accessible room was very good and spacious.
Stayed in June 2024
Reviewed: June 1, 2024
Caroline
NetherlandsIt was hard to find my room. Least it was quiet. We had breakfast one day and it was fine, but not amazing.
Centrally located modern hotel
Stayed in May 2024
Reviewed: June 1, 2024
Samantha
United States of AmericaIt was a bit of maze to get to my room but otherwise I had a good experience.
Great value and location. Spacious and comfortable room. Gym facility was also nice.
Stayed in May 2024
Reviewed: June 1, 2024
Steve
United KingdomN/A
Perfect central location. Hotel very clean , modern and room was excellent both in terms of its cleanliness and space.
Stayed in May 2024
Reviewed: June 1, 2024
Tracey
United KingdomGreat hotel in a good location
Stayed in May 2024
Reviewed: May 31, 2024
Vicki
United KingdomExcellent hotel staff all friendly very clean room and bathroom beds were very comfortable
Stayed in May 2024
Reviewed: May 31, 2024
Corrine
United KingdomWanted to charge is £30 for early check in. Had to book breakfast time to the nearest 15 mins. Had to park away from Hotel
Modern and clean
Stayed in May 2024
Reviewed: May 31, 2024
Craig
United KingdomSelf check in Clean room Air con Bathrooms
Stayed in May 2024
Reviewed: May 30, 2024
Sharon
United KingdomNothing 😊
Beautifully appointed! Very clean! Lots of attention to detail & very pleasant, helpful staff!
Stayed in May 2024
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