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  5. Reviews of Hampton by Hilton York

Reviews of Hampton by Hilton York This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Toft Green, York, YO1 6JT, United Kingdom

#73 of 104 hotels in York

Guests' Choice

Review Score

Based on 9412 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    9.0
    A great break in a nice hotel.
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    That there were no bath in the room.

    Breakfast was good we were very happy with the selection of food.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Great location, Good Selection for Breakfast Buffet
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Ideal location

    Stayed in April 2024

  • Reviewed: May 13, 2024

    8.0
    Good location and clean hotel
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 1 night

    The bed was a little on the hard side.

    Clean, friendly staff and good choice of breakfast.

    Stayed in April 2024

  • Reviewed: May 13, 2024

    8.0
    Ticked all the boxes
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night

    Newly refurbed rooms, very convenient location, decent enough breakfast and very nice staff

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Loved York and its attractions.
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Great location, central to the city and attractions. We have stayed before and enjoyed it just as much this time.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast could have beeb better, only scrambled eggs, no fried eggs,

    Location and quality of rooms and public areas.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Good location for a family break in york. Would book again
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    If I'm being picky the TV could've been easier to use and have had some more channels to entertain the kids

    Breakfast was great and the kids loved it which is more than half the battle. The location was ideal for walking into York and ideally located for places like the national rail museum.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Relaxing stay in York
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Close proximity to train station.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Great for a short stay in York
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Air con was warm and the room was hot

    Great location and very good breakfast

    Stayed in April 2024

  • Reviewed: May 6, 2024

    8.0
    Expensive but good location, get better deal for parking from ncp and the hotel will have cracked it
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 3 nights
    • Submitted from a mobile device

    No parking at hotel and very expensive NCP

    Location

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Confort and good rest.
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The elevators of the building.

    Nice stay, confortable, very quiet, good breakfast.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night

    some renovation work which started at 9am on the dot.

    very clean and comfy beds

    Stayed in April 2024

  • Reviewed: May 3, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Sofa Bed
    • Stayed 2 nights

    Bed was good

    Breakfast was poor, only scrambled eggs.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    8.0
    Nice relaxing stay in a perfect location for all York's amenities
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 3 nights

    Was expecting a larger than normal double bed and a bit squeaky

    Nice size room, recently refurbished, so very clean and towels changed daily. Excellent breakfast included. Location perfect

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Great stay for couples nice clean hotel
    • Leisure trip
    • Travelers with friends
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Small double beds and room taken up by the sofa bed when not needed

    Location and clean and pleasant staff

    Stayed in April 2024

  • Reviewed: May 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    All fine

    Nice pleasent place, close to railway station and just next to old city.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night

    waiting for breakfast

    good location

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Great location, but the cleanliness needs attention.
    • Business trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I thought the rate for a Sunday night was a bit steep. The telephone in the room was really dirty, but luckily for me, I walk everywhere with antibacterial wipes.

    The room was quite spacious and the hotel location was very close to the railway station which was really handy.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Loo roll was poor quality.

    Breakfast was really good, rooms lovely, everywhere very clean. Very accommodating re: early check in.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Mobility Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was very uncomfortable in disabled room. Breakfast choice was good but quality not good and was not very hot.

    The hotel clean, staff friendly

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 3 nights

    Nothing

    Location was great. The breakfast was excellent lots of choice. Room was a good size and very clean.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The location was not perfect for us. The lady who checked us in was bordering rude Wouldn't stay again

    The room was nice, breakfast was ok and it was clean

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff during check-in. I was given someone else's reservation sheet when I had my own reservation. The WiFi will only connect to the incorrect reservation. My room was locked on our second day because the room was on the wrong reservation, payment couldn't be taken out, which I pointed out to the staff multiple times and was assured that it was okay. No one apologised for their mistake. No remedy for the situation. It was probably the worst case of denial of responsibility I have seen at a hotel. Btw, every single interaction with the staff at the hotel was not during peak hours. It was completely empty.

    It was clean. Close to everything.

    Stayed in March 2024

  • Reviewed: April 27, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Work men arrived at 7.30/8 am to do refurbishment work in our floor on our 2nd last and last day. We were not advised of this when booking very disappointed. We then had to walk through workmen to get to and from our room.

    Location and breakfast was good

    Stayed in April 2024

Showing 1 - 25

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