Boughton, Chester, CH3 5BS, United Kingdom
#33 of 33 hotels in Chester
Guests' ChoiceBased on 4139 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.6
Staff
9.1
Value for money
8.4
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 19, 2023
Molly
United KingdomBeautiful hotel, lovely modern vibe and great location. Only a short walk to the centre. Amazing hotel!! Stayed once previously and instantly booked another trip for Christmas😁
Stayed in December 2023
Reviewed: December 19, 2023
Shane
United KingdomIt took a long time to check in and the lifts were useless due to one not working and a big queue at the other. Lighting in the room was poor, very dull
The atmosphere was fantastic
Stayed in December 2023
Reviewed: December 17, 2023
Catherine
United KingdomLovely friendly staff great location fantastic breakfast
Stayed in December 2023
Reviewed: December 17, 2023
Debbie
AustraliaBad lighting in rooms, too dark. No fridge. Not so great view (Waitrose checkouts) but were not in room very much anyway.
Very Clean, large family room, huge lovely bathroom. Nice to stay somewhere modern and different. Good price.
Stayed in December 2023
Reviewed: December 13, 2023
Tyler
United KingdomToo hot in the room reached 29.5 degrees.
Staff were so friendly and welcoming.
Stayed in December 2023
Reviewed: December 11, 2023
Alistair
United KingdomRooms were far too warm. Would not cool down, even after 2 nights with window open. Went to bar a few times and there were 4 or 5 staff at the reception chatting when people were needing served drinks.
Stayed in December 2023
Reviewed: December 11, 2023
Brad
United KingdomBeds really uncomfy , pillows not the greatest too. Aircon broke so was blowing out hot air
Clean and the breakfast was great
Stayed in December 2023
Reviewed: December 10, 2023
Leah
United KingdomWe had to be changed rooms due to the smell
Hotel very trendy
Stayed in September 2023
Reviewed: December 7, 2023
Vicky
United KingdomRooms were very warm and bathroom was tiny
Nice clean hotel, friendly staff,
Stayed in December 2023
Reviewed: December 6, 2023
Hayley
United KingdomFriday night was very loud, it stopped at 10pm so not too late.
Chilled out vibe, very comfortable and nice and warm. Little bit of a different stay with children, I would be more relaxed just coming back as a couple or with friends. Family room was great though, cocktail on arrive was a nice touch and my daughter had an apple juice.
Stayed in December 2023
Reviewed: December 6, 2023
Emma
United KingdomI appreciate that they wanted to keep the rooms warm but it got too hot at night and having the window open didn't do much. Glad we didn't bring our dog as she would have overheated
Great location, fantastic staff, welcome cocktail was delicious. Games on floor M were a lot of fun. Very comfy beds.
Stayed in December 2023
Reviewed: December 6, 2023
Joanne
United KingdomRoom was very hot and couldn’t get the temperature to go down
Lovely hotel next to canal, friendly staff good choice for breakfast would definitely stay again
Stayed in November 2023
Reviewed: December 6, 2023
Luke
United KingdomNothing to dislike, in fairness.
Chic and upbeat vibe.
Stayed in December 2023
Reviewed: December 5, 2023
Silvia
United KingdomThe lovely lounge in the mezzanine is perfect for working in total relax. Breakfast is nice and the room really comfortable. I love the whole Moxy experience .
Stayed in December 2023
Reviewed: December 4, 2023
Stephen
United KingdomNot enough car park space Rooms were too hot, air con didnt allow us to turn heating down. Breakfast was a waste of time,poorly planned out for seating,also choice of cooked food was pretty poor and not cooked well. The way it was set out was also poor.
Location was good.
Stayed in December 2023
Reviewed: December 4, 2023
Clare
United KingdomLocation to the city centre
Stayed in December 2023
Reviewed: December 4, 2023
Robert
United KingdomSlightly too cold in room and unable to adjust heating
Nice location modern clean facilities.
Stayed in December 2023
Reviewed: December 3, 2023
Tracey
United KingdomLocation
Stayed in December 2023
Reviewed: December 3, 2023
Pauline
United KingdomOnce we had been admitted through the car park barrier we Waited around not knowing where to check in and eventually someone came to where we were stood at the bar, Chaos at breakfast time, everyone seemed to wander round looking for things, no proper flow to obtaining food, cutlery and food stuffs were constantly running out leaving people waiting with food on their plates
Cleanliness and location
Stayed in December 2023
Reviewed: December 3, 2023
Sam
United KingdomThe location and the staff were amazing
Stayed in December 2023
Reviewed: December 2, 2023
Hopkins
United Kingdomlimited space to store and hang clothes
all pretty good
Stayed in December 2023
Reviewed: December 2, 2023
Carroll
United KingdomFree parking and more of it would help
Excellent staff. Very clean. Modern rooms.
Stayed in December 2023
Reviewed: November 30, 2023
Tyler
United KingdomLow staff levels, Chrome cast didn't work initially on the TV, a bit noisy in the morning. Lack of temperature control of the room, you can't control the AC, it's set way high and all you can do is turn it off and open the tiny window.
Complimentary drinks, Smart TV, clean room
Stayed in November 2023
Reviewed: November 28, 2023
Babs
United KingdomBreakfast was a tad chaotic needs reorganising.
Lovely clean hotel, friendly staff,great location
Stayed in November 2023
Reviewed: November 27, 2023
Karen
United KingdomVery busy at breakfast in the morning, staff were struggling to keep up with demand for food, cleans pots etc
Very trendy hotel. Particularly liked the sensor lighting in the bedroom when you get out of bed in the night! All very clean and modern. Had a great nights sleep it was very quiet despite the hotel being full! Only a short walk into Chester centre.
Stayed in November 2023
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