Hawks Road, Gateshead Quays, Newcastle upon Tyne, NE8 3AD, United Kingdom
#39 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4418 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
8.0
Staff
8.9
Value for money
8.2
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2024
Stephen
United KingdomRoom was starting to look a Little dated
Fairly close to the quayside
Stayed in June 2024
Reviewed: June 9, 2024
Linda
United KingdomCould have done with a bigger range of prepared fruit at breakfast. This was often lacking. £10 per night for parking was rather mean and unnecessary.
Good basic travel hotel. Staff were extremely friendly and helpful.
Stayed in June 2024
Reviewed: June 8, 2024
Tim
United KingdomCar parking charge of £10.
Location
Stayed in June 2024
Reviewed: June 7, 2024
Alex
United Kingdom£10 parking charge per 24 hours but I suppose if you get such a preferential room rate, then they have to make their money some way
Decent location and despite being in Gateshead it is only a short walk over the river to Newcastle city centre
Stayed in June 2024
Reviewed: June 6, 2024
Linda
United KingdomThe hairdryer in the room didn’t reach to the mirror so couldn’t dry my hair properly
The room and king size bed, the staff were very friendly and helpful
Stayed in June 2024
Reviewed: June 5, 2024
Duncan
United KingdomWalk in shower got bathroom floor a little wet but stopped that with the bath mat. Minor point. Everything else fine.
Great value for a hotel so close to city centre. Excellently appointed rooms. Spotlessly clean room. Staff really genuinely friendly.
Stayed in June 2024
Reviewed: June 5, 2024
Sally
United KingdomClean and comfortable room. Easy access to the Quayside and into town.
Stayed in June 2024
Reviewed: June 5, 2024
Simon
United KingdomCentrally located just across the river
Stayed in June 2024
Reviewed: June 4, 2024
Christine
United KingdomBreakfast buffet was a bit chaotic. Could have been organised to make it flow better instead of everyone going back and forth to find different things.
Great location. Perfect for The Sage and Newcastle Quayside was a short walk over bridge. Staff were very friendly.
Stayed in June 2024
Reviewed: June 3, 2024
David
United KingdomNothing of note
Location, could take bikes in room, breakfast nice, friendly helpful staff.
Stayed in May 2024
Reviewed: June 2, 2024
Callum
United KingdomNothing
Powerful shower swept me off my feet
Stayed in June 2024
Reviewed: June 2, 2024
John
AustraliaSuperb breakfast needed as the first meal of the day and it was great, staff very good too!
Stayed in May 2024
Reviewed: June 2, 2024
Demi
United KingdomThe chair in the bedroom had stains all over it there wasnt any air con and the table was chipped
Staff were pleasant and friendly
Stayed in June 2024
Reviewed: June 1, 2024
Nick
United KingdomNothing really
Great value, lovely food.
Stayed in May 2024
Reviewed: June 1, 2024
Helen
United KingdomThe room was too hot and stuffy. There wasn't a bath
I liked the little sofa area
Stayed in May 2024
Reviewed: May 31, 2024
Steve
United KingdomBreakfast was good.
Stayed in May 2024
Reviewed: May 31, 2024
David
United KingdomNo dislikes
Location near music venue
Stayed in May 2024
Reviewed: May 31, 2024
Trudy
New ZealandExcellent breakfast. Friendly helpful staff.
Stayed in May 2024
Reviewed: May 29, 2024
Philip
United KingdomGreat location for the last two legs walking Hadrian’s Wall. The staff were fabulous. Everyone.
Stayed in May 2024
Reviewed: May 29, 2024
Naomi
United KingdomThe dodgy characters hanging around outside and in the car park. Not the fault of the hotel or staff but it wasnt the nicest place to be returning to alone at night.
Breakfast staff were friendly and efficient. The room was a good size, clean and tidy.
Stayed in May 2024
Reviewed: May 28, 2024
Richard
United KingdomBit noisy in the morning with a scrap business out the back..
The staff were so friendly and helpful.
Stayed in May 2024
Reviewed: May 26, 2024
Maxine
United KingdomNo air con in rooms so was very warm
Excellent location. Very clean and tidy.
Stayed in May 2024
Reviewed: May 26, 2024
Ghazwan
United KingdomNoise from road workers early on Sunday morning outside the hotel
Clean and comfortable
Stayed in May 2024
Reviewed: May 24, 2024
Jackie
United KingdomI’m disabled, I did the booking and talking - and paying. However, the receptionist handed the paperwork to my personal assistant to sign. That was such a bad start. Awful.
Breakfast was fine but what was exceptional was the breakfast staff - Jen and Carol are THE BEST hotel people I’ve ever encountered. Absolutely outstanding.
Stayed in May 2024
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