Fantastic staff, room, view and breakfast

Stayed in April 2024

Wish we would have stayed longer

Loved the location. Manager was super-helpful (Eva) and went above-and-beyond our expectations in arranging transportation and tours. Even left signs pointing us to our room since we had a late arrival!!

Stayed in May 2024

We loved the property but would be mindful that it’s an old building with lots of steps and no lift .

Perfect location on the old port . Beautiful Venetian building with modern comforts . Great breakfast and friendly staff .

Stayed in April 2024

Always be aware that the Old Harbour thrums with life at night, especially at the weekend. A room at the front is incredible in terms of view, but you need to be a very sound sleeper! I love to fall asleep to the sounds of Chania having a good time, so .....

Lovely, as always. The view and the building cannot be bettered. Wonderful customer service.

Stayed in April 2024

Excellent location! Charming old building. Excellent breakfast.

Stayed in April 2024

Location is perfect, staff is really friendly, breakfast is wonderful. Love everything.

Stayed in April 2024

Nothing

Stunning location and loved the authenticity of the hotel

Stayed in April 2024

Thin walls and ceilings. Could hear people above through the night. It was loud!!!

The property was very beautiful and authentic.

Stayed in April 2024

Nothing

The hotel is a really beautiful old building which has been very carefully updated and is furnished to reflect the style and period when it was built, yet offering every modern convenience. It is right on the old harbour with exceptional views of the sea and the ancient lighthouse, close to shops and restaurants but still quiet as it’s right at the end of the seafront

Stayed in April 2024

Beautiful room. Lovely location ar the end of the port. Gorgeous views.

Stayed in April 2024

We had an amazing stay at Alcanea. Eva's welcome was very friendly, and the historical room with the view on the lighthouse was fabulous, very well-equipped, and comfortable. Breakfast in the downstairs café was tasty. Definitely one of the most charming places we have stayed at.

Stayed in March 2024

The room was a little small.

Eva was very helpful in organizing early check-in and assisting us with a car rental.

Stayed in March 2024

Only public parking.

Great location, friendly and helpful staff, excellent breakfast and room.

Stayed in April 2024

Great and central location, nice staff, tasty breakfast and quiet rooms :)

Stayed in March 2024

Many stairs to access our room, three flights with the top two being very narrow at foot. I’m not sure if I missed it in the description, but I wasn’t aware. If I’d have shown up with my parents who we frequently travel with, they’d been unable to stay as they could never do those stairs, so just make note. Additionally, as we stayed only one night it was not worth it to bring all our luggage up I wish I’d have left it and brought only what we needed for just the night. Additionally, our shower was the only disappointing part of our stay. Bathroom is very nice, but we had been traveling long and really looked forward to a nice shower and there was very, very little pressure and it did not get above a lukewarm temperature.

Perfect location. I don’t think you could ask for a better location as it is still close to everything yet not too far from parking that you’re lugging your luggage though busy streets. Right near the water with a perfect patio for enjoying the views. Room and home were unique and comfortable. Fairly priced for stay which seems nearly impossible to find anymore and included a lovely breakfast. We wished we’d have stayed one more night.

Stayed in March 2024

The breakfast and service at the hotel were amazing. The location could not have been better, and Eva, our host, was absolutely wonderful!

Stayed in March 2024

Charging 4,5€ for a takeaway (to the room) coffee is unexpectable, considering that same price is when served.

Stayed in March 2024

Nothing,

Superb location overlooking Chania harbour. Short walking distance to many bars & restaurants, shops and pharmacies. Very helpful staff.

Stayed in March 2024

Nothing to dislike.

Great location. Lovely staff.

Stayed in March 2024

That we couldn’t stay longer!

The quiet room overlooking the sea, the amazing and kind staff and the comfortable bed.

Stayed in November 2023

Nothing, it was all wonderful!!!

Perfect location in Old Town. Parking nearby. The view from our room was spectacular (Room 1). We had a cute little terrace where we could sit and have our morning coffee. The staff were incredibly accommodating and friendly. Breakfast was amazing. One of the best places we have stayed. 500 yr old building but restored beautifully with so much charm.

Stayed in October 2023

Sound from the bar was loud at night because it was right below our room — avoid room 1.

Location was great

Stayed in October 2023

Nothing. I'm already booked again for next - same room, around the same time of year.

The location is fantastic and Eva and her staff are friendly, helpful and I can't rate them all too highly!

Stayed in October 2023

Beds could be more comfortable say with a mattress toppper and the pillows were to big and firm. We had a room with a water view and ensuite which was great, but no where to put cases

Fantastic location. Breakfasts are sooooo good and a great way to start the day. Eva was a fantastic host, always checking to see if we needed anything or help.

Stayed in October 2023